BAI GIANG CONG TAC XA HOI

va gap kh6 khan trong quan he vdi xgp. Ngtiai xgp nay c6 chuyen chi vao
eac vi tri khac nhau trong cong ty de tim nvoi c6 the lam viec vdi chi.
Nhan vien cong tee xa hmi da nghien cal au ban than caa chi va lap
kg beach sung cap tham van cho chi trong vOng hai thang. Chi long y va ho
gap gd nhau hang tuan. Muc tieu dau ben la de lam giam n&i ban than
cfm chi trong tinh trang hien tai. Song sau bgn tuan, chi van khOng cam
thgy kha hdn nhigu. Tham chi chi con bi an kern ngon va mgt net. NhAn
vien cong tee xa hei da dua chi den deng nghiep kham xem c6 the cho
ugng thugc dg chila tram cam chlOc khOng. Trong that gian do, chi van tigp
tut gap nhan vien CTXH. Sau khoang bgn tuan tang thugc, chi da cam
Hay kha hdn. Chi hai nhan vien CTXH vg the chtiOng trinh giam can vi chi
van lo ngai den tinh trang thus. can. Nhan vien CTXH gidi thieu met vai
chuong trinh va chi da lua than met trong the chtiong trinh luyen tap giam
can do.
Trong qua trinh visa neu, nhan vien CTXH da gidi thieu ba can thiep
cu the cho traing hop nay. Can alien d3u ti'en la tham van, sau do duck be;
sung bang digu tri thu6c do chgng tram cam, va cum cling la met chiming
trinh giam can. Trong thg gidi li tudng, chimg ta c6 the mugn ea ba tri lieu
dace dua ra do, e lap vdi nhau, digu nay se gitip quygt dinh cal nao c6 tee
deng nhat tdi tinh hinh cua khach hang. Trong truang hop dm Minh, can
thiep tham van van tap tut trong qua trinh digu tri thugc. Theo quan diem
nguyen nhan - ket qua, ta khong the Mgt aloe hieu qua Wong doi cua bgt
cu tri lieu Hong le nao bdi vi chting then ra clang OM. Mat khae, khOng may
khi nhan vien CTXH am dung nhigu tri lieu ding list, at' la tier) not hay
deng th6i. Them am, met khach hang c6 the duos coi la met thanh vien gia
dinh va cling ch the dude coi la ca the. Dign nay lam nay sinh hai hien, met
trong hai ban do, met mink hoac tien n6i, c6 the chiu trach nhiem cho sti
thay &Si ma khach hang trai qua. Met hien doe lap la nhan t6 ma chting ta
tin la se mang lai kgt qua cu the. Vi vay, trong CTXH, tham van hay tri
lieu khach hang hi mac cam se dude coi la bign doe lap. NOOc lai, diem se
cua khach hang tren thang diem tit tin mac cam se la bign phu thu'Qc vi no
duct coi la bi anh htiong bai eac hoat deng tri lieu. Hinh 10.5 cho thgy tinh
hu6ng dm Minh. Cac so ben trai la s6 Ian Minh cam Hay burin than. Chi
cho rang n6i burin da chi xugt hien khi quan he vdi ban trai chgm da,
n6 dude bieu hien bang met dttang cheo bat dau tii diem 0.
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