BAI GIANG CONG TAC XA HOI

17. MOt ngtieti ta nang thon ra ThU do lam mat tong viec vai
Mang thiM c1' tin v6 cho gia dinh mien Trung, anh ta clang a;
vat lOn 414 du chi tieu, anh ta noi:"Tai sao co quan nay killing lam viec buei
tth nhi? Toi phai nghi viec a den day, the la mat di met phan thu nhap".
Cau hOi lam sang to van c16: CO phai anh muen not anh phai Tau
tranh de nghi viec va den day khong?
18. Mat ngaai hang :Mtn dang Op ban gIup anh ta giai quyOt
van cI6 cua minh, anh ta n6i: "Tai lai bi trieu tap lam nghia vv. Anh co
the viet met hue thu not la ten khOng thip hien duet vi phai den day hang
tuan khong?"
Ulu hai lam sang to van c16: Anh muen ten viit met brie thu veli to
each la ban hoar hang x6m caa anh hay vei Or each la nhan vien CTXH
ern anh?
TOM TAT
Chuang nay da de cap den nhcing ki nang quan trong trong thve hanh
true tiep. Nhi.ing Id nang nay bao gem viec lang nghe, thigt lap cac dieu
kien thong qua viec sit dung sv thin thong, st,t the hien quan tam tich cue,
sv hoa hop each sit dung ki nang thuat lai, tom tat, lam sang to va ki nang
dat eau h6i. Tam quan trong tha viec nhan ra, sa dung the giao trap phi
ngOn W va nen ngit cif chi de hieu, then dat su hien tinh hveng ena khach
hang cling da dude chti trong va nhan manh. Vi du ye the Id nang cling ad
duos cung cap. Phan ket thtic cua ehuong la sV phan tich ve cac tau hth
Socrat e6 the dirge dua vao qua trinh giai guy& van de
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