BAI GIANG CONG TAC XA HOI

Buac hai caa qua trinh la tao ra mat chai nhUng the nhan kich thich
lo Lang va xep thii hang tit mite kich thich lo Lang thap (hoac vita) tai mac
cao (hay manh nhet). Mat bien phap thay the la da khach hang mien to
nhang tac nhan kich thich theo mat chaii thOi gian va khong gian, nhu la
ngay hoac gio truck mat sy kien (vi du: mat 16 cUM) hay khoang each giaa
khach hang via' mat d6 vat gay sy hai (viec dung each xa eon ran deoi vdi viec
thin con ran trong tay). Khach hang throe you eau xep mite do lo Lang tren
thang diem tit 0 den 100 (0 IA khong lo lung — 100 IA lo Fang tea da hay
hoang sy). Thong thuang, khoang each &a eac kich thich tao ra to lAng
trung binh khoang 10 diem. Khach hang tang mieu ta, tang chi tie't tang
tot, nhiing tinh hueng gay lo Lang cho ho.
131tac ba phei hop hai budc tren de lap digu kien ngtioc cho kich thich
gay lo Fang. Do la viec yeu eau khach hang thu gian. Mat khi khach hang da
thu gian, hay yen eau ho Wang Wang tang ra rang tang tat, truck hgt la
nhting kich thich gay lo Au a mite da thep nhet trong danh sash caa ho. Neu
ho they to Au, ha phai bao hieu bang ngon tay trO. Sau do khach hang duct
chi dun thOi kh8ng Wang Wyng nua hay x6a. 66 canh gay to Au do va thu
gian tra lai. Khi ho da thu gian, ho lai dude chi dun tap trung eau 6o vao
canh gay lo long, eau do lai thu gian. Cach thitc digu tri nay se dude lap lai
cho tai khi khach hang thyc sy thu gian hoan toan. Khach hang thtiang bao
cao khong cOn lo Lang naa khi canh gay lo Tang xuet hien.
Sau khi Wang Wong den mat canh gay lo Fang ma bao la khong cOn lo
tang gi nua , khach hang dude you Mau thi:i lam lai trong khoang 10 giay nita
va quay tra lai trang thai thu gian. Neu ho lam lai ma khOng co lo Au nao
can they nita thi canh tiep theo trong bac thang the kich thich lo Lang dude
dua ra. Neu khach hang van khong tao ra dale lo au, nhan viers CTXH có
the mien to canh WOng gay lo thing cang chi tiet tang tot de h6 try khach
hang dat dude trang thai nay de ho c6 the tien hanh sy thu gian va kiem
soot to lung, chi khi lo Fang duoc trai nghiem. Vdi bat ki canh Wong nao, se
mat den chiing hai hay ba man trinh then loai ho dale lo Fang, hay no c6
the mat dgn mat, hai, hay nhigu ddt tri lieu Min chi tap trung vao mat canh
Wong duy IAA nao do twee khi x6a tan lo au ve. dat &roc cam gide kiem
soot lo Au.
Khi cam gide hay mite thong thao da dat dude cho tinh huOng gia
Wang, khach hang dttoc khuygn khich thtte hAnh ki thuat mdi chtOc hoc
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