Printing - FECA-PT2 - National Association of Letter Carriers

2-0400-10 Case Transfers and Loans
10. Case Transfers and Loans. This paragraph describes how case files are transferred and loaned and
how mail is forwarded from one DO to another.
a. Reasons for Transfer and Loan. Transfers occur most often because the claimant or
beneficiary has moved to another jurisdiction. Loans occur most often between the DOs and the
National Office (NO). The NO may request cases for review by the Director of OWCP, the Director
for FEC, the Employees' Compensation Appeals Board (ECAB), the Branch of Hearings and Review
(H&R), or other OWCP staff.
b. Review by ADD or Designee. Individuals with authority to transfer or loan cases should
determine whether:
(1) The case has been adjudicated (unless the nature of the claim--e.g., Agent Orange
exposure--brings it under the jurisdiction of another DO);
(2) All pending actions have been taken, all correspondence has been answered, and all
mail is filed down on the spindle in order of receipt;
(3) The case file jacket is in good condition; and
(4) Regular payment information has been entered into the Automated Compensation
Payment System (ACPS) if necessary so the override mode need not be used. If an
override cannot be removed, a memorandum should appear in the file explaining the need
for it.
If the claimant has moved, the ACPS and Case Management File (CMF) records should be
changed. (However, if the claimant is receiving ACPS payments by EFT, the ACPS address
should not be changed.)
c. Procedures for Transfer. When the DO receives a Form CA-58 requesting a case, Mail and
File staff will locate the file, attach the Form CA-58 and send it to the ADD or designee. If the case
meets the criteria stated above:
(1) The ADD or designee will authorize the transfer by completing items 10b and 10c of
Form CA-58;
(2) The Systems Manager or designee will transmit the electronic records, including
ACPS records, Bill Processing System records, and any health insurance enrollment or debt
records [through the Debt Management System (DMS)].
FECA-PT2 Printed: 06/08/2010 23