Printing - FECA-PT2 - National Association of Letter Carriers

2-0500-6 Senior CE Actions
6. Senior CE Actions. During the discussion, the SrCE should:
a. Address the issues in ascending order of difficulty and listen carefully to what is being said.
b. Take notes complete enough to capture necessary information.
c. Probe responses which are too general or not credible, or which conflict with other
statements given or other evidence in the file.
d. Confirm the accuracy of the statements recorded by reading them back to the participant(s)
for confirmation.
e. In a RTW conference, encourage both the injured worker and the employing agency to
reach a RTW decision, and move quickly to remove any roadblocks to that end.
2-0500-7 Memorandum of Conference
7. Memorandum of Conference. After the conference is completed, the SrCE should complete a
neutral Memorandum of Conference (that is, one which does not contain findings). It should describes
what each party said in the conference in clear, non-technical language. A sound Memorandum of
Conference should:
a. Identify and describe the issues which were discussed.
b. Identify the SrCE who conducted the conference and the participants to the conference.
c. Describe each party's position before the conference.
d. Describe the explanations provided in the conference to protect the parties' right to due
process.
e. Describe what each party said in the conference that is relevant to the issue.
f. Describe the method used to confirm the accuracy of the information collected during the
conference and recorded in the Memorandum of Conference.
g. Describe any agreements reached in the conference.
The format of the Memorandum of Conference should include the following elements: Name of Claimant;
File Number; Date of Conference; Participants; Issue; Background; and Discussion.
FECA-PT2 Printed: 06/08/2010 49