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TABLE OF CONTENTS - Department of Public Social Services

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Los Angeles COUNTY<br />

<strong>Department</strong> <strong>of</strong> <strong>Public</strong> <strong>Social</strong> <strong>Services</strong><br />

LEADER Replacement System (LRS)<br />

3377<br />

3378<br />

3379<br />

3380<br />

3381<br />

3382<br />

3383<br />

3384<br />

3385<br />

3386<br />

3387<br />

3388<br />

3389<br />

3390<br />

3391<br />

3392<br />

3393<br />

3394<br />

3395<br />

3396<br />

3397<br />

3398<br />

3399<br />

3400<br />

3401<br />

3402<br />

3403<br />

3404<br />

3405<br />

3406<br />

3407<br />

3408<br />

3409<br />

3410<br />

2.16.5 Generate Reports.<br />

1. The LRS shall be capable <strong>of</strong> producing standard and ad hoc reports <strong>of</strong><br />

cases that were affected by mass updates and rules changes.<br />

2. The LRS shall generate a mass update exception listing <strong>of</strong> all cases<br />

that could not be updated by a mass update.<br />

3. The LRS shall produce exception listings in electronic format (using<br />

COUNTY-specified version <strong>of</strong> the Micros<strong>of</strong>t Office suite format) for<br />

further sorting and processing by COUNTY-specified Users. Other<br />

reports shall also be available in COUNTY-specified electronic<br />

format.<br />

4. The LRS shall contain a method whereby COUNTY-specified Users<br />

can electronically transmit reports and lists, including exception lists,<br />

to other COUNTY-specified Users, including workers, units, sections,<br />

or <strong>of</strong>fices.<br />

2.17 SCHEDULING APPOINTMENTS:<br />

The scheduling appointments process maintains <strong>of</strong>fice hours as well as<br />

COUNTY-specified Users’ work hours in order to support the management <strong>of</strong><br />

COUNTY-specified Users’ calendars and appointments. The LRS shall maintain<br />

the calendar <strong>of</strong> COUNTY-specified Users online and support scheduling<br />

appointments and meetings, as well as maintain other calendars and schedules.<br />

The LRS scheduling appointment process shall also integrate with and update<br />

(online real-time) COUNTY’s calendaring application.<br />

2.17.1 Build Appointment Schedules.<br />

1. The LRS shall include an efficient method for creating and<br />

maintaining scheduling pr<strong>of</strong>iles that shall be used to generate<br />

appointments, including:<br />

a. Intake;<br />

b. Redetermination, Recertification, and Annual Agreement;<br />

c. Verification;<br />

d. SSIAP appointments;<br />

e. GAIN appointments, including non-compliance appointments;<br />

f. Cal-Learn appointments;<br />

g. GROW appointments;<br />

h. GR Pre-Termination Hearing appointments; and<br />

LRS RFP - Attachment B (SOR) Page 97 November 30, 2007

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