TABLE OF CONTENTS - Department of Public Social Services
TABLE OF CONTENTS - Department of Public Social Services
TABLE OF CONTENTS - Department of Public Social Services
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Los Angeles COUNTY<br />
<strong>Department</strong> <strong>of</strong> <strong>Public</strong> <strong>Social</strong> <strong>Services</strong><br />
LEADER Replacement System (LRS)<br />
4121<br />
4122<br />
4123<br />
4124<br />
4125<br />
4126<br />
4127<br />
4128<br />
4129<br />
4130<br />
4131<br />
4132<br />
4133<br />
4134<br />
4135<br />
4136<br />
4137<br />
4138<br />
4139<br />
4140<br />
4141<br />
4142<br />
4143<br />
4144<br />
4145<br />
4146<br />
4147<br />
4148<br />
4149<br />
4150<br />
4151<br />
4152<br />
4153<br />
4154<br />
4155<br />
4156<br />
4157<br />
3. The LRS shall allow COUNTY-specified Users to disposition the<br />
hearing and electronically send results to the case carrying worker for<br />
immediate case action.<br />
4. The LRS shall include a summary <strong>of</strong> State Fair Hearing cases for each<br />
COUNTY-specified User.<br />
5. The LRS shall include links to detailed case information needed to<br />
resolve an appeal.<br />
6. The LRS shall include the ability to record and track the various due<br />
dates required for the resolution <strong>of</strong> an appeal.<br />
7. The LRS shall allow the COUNTY-specified User to search for<br />
previous appeals using criteria, including individual’s name, SSN, CA<br />
ID number, CA driver’s license number, or case number.<br />
8. The LRS shall allow COUNTY-specified Users to easily update State<br />
Fair Hearing information.<br />
9. The LRS shall include the ability to issue benefits to<br />
applicants/participants pending an appeal decision, even if the case has<br />
been discontinued.<br />
10. The LRS shall calculate overpayments and overissuances upon an<br />
appeal decision when, applicable, in order to collect benefits that were<br />
paid to participants while an appeals decision was pending.<br />
11. The LRS shall include a method for changing/reversing a prior case<br />
action (including reinstatement <strong>of</strong> any discontinued/denied cases),<br />
upon an appeal decision and generate appropriate NOAs.<br />
2.22.3 Generate Reports.<br />
1. The LRS shall include the ability to produce standard and ad hoc<br />
reports regarding GR Pre-Termination Hearings and State Fair<br />
Hearings.<br />
2. The LRS shall provide for standard and ad hoc reports that will be<br />
available both on paper and in electronic format (using COUNTYspecified<br />
version <strong>of</strong> the Micros<strong>of</strong>t Office suite format) for further<br />
sorting. Criteria for sorting and selecting shall include hearing type,<br />
appeals worker, appeals unit, or appeals section, case worker, unit,<br />
section, <strong>of</strong>fice, or division.<br />
3. The LRS shall provide reports which must support Local Office Site<br />
management <strong>of</strong> the processes down to the worker level and then<br />
progressing to unit, section, and <strong>of</strong>fice levels. Performance measures<br />
are required at each level, as determined by COUNTY.<br />
LRS RFP - Attachment B (SOR) Page 118 November 30, 2007
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