TABLE OF CONTENTS - Department of Public Social Services
TABLE OF CONTENTS - Department of Public Social Services
TABLE OF CONTENTS - Department of Public Social Services
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Los Angeles COUNTY<br />
<strong>Department</strong> <strong>of</strong> <strong>Public</strong> <strong>Social</strong> <strong>Services</strong><br />
LEADER Replacement System (LRS)<br />
1235<br />
1236<br />
1237<br />
1238<br />
1239<br />
1240<br />
1241<br />
1242<br />
1243<br />
1244<br />
1245<br />
1246<br />
1247<br />
1248<br />
1249<br />
1250<br />
1251<br />
1252<br />
1253<br />
1254<br />
1255<br />
1256<br />
1257<br />
1258<br />
1259<br />
1260<br />
1261<br />
1262<br />
1263<br />
1264<br />
1265<br />
1266<br />
2.5.8 Generate Reports.<br />
1. The LRS shall track the processing timeframes for all applications and<br />
types <strong>of</strong> benefits in order to alert workers regarding upcoming<br />
deadlines and for reporting purposes.<br />
2. The LRS shall produce all intake and case maintenance reports that are<br />
required by applicable federal, State, and local laws, rules, regulations,<br />
ordinances, guidelines, directives, policies, and procedures.<br />
3. The LRS shall provide reports which must support Local Office Site<br />
management <strong>of</strong> the processes down to the worker level and then<br />
progressing to unit, section, <strong>of</strong>fice, regions, Service Planning Areas,<br />
and geographic areas, as specified by COUNTY. Performance<br />
measures are required at each level, as determined by COUNTY.<br />
2.6 SIMULATION AND E-LEARNING TRAINING:<br />
One <strong>of</strong> the purposes <strong>of</strong> simulation is to provide COUNTY-specified Users with a<br />
“what if” scenario capability that executes in real time. These scenarios shall<br />
utilize LRS Data from a specific User-identified case. “What if” changes will be<br />
entered by the User and shall be acted upon by the LRS Application S<strong>of</strong>tware so<br />
that the User will be able to view the “what if” results in real time without<br />
changes to the actual stored LRS Data. If the User wants the simulation to be<br />
transferred without reentering the LRS Data, such capability shall be included as a<br />
feature.<br />
The training component shall utilize e-Learning modules in order to train, refresh,<br />
or reinforce proper use <strong>of</strong> the LRS Application S<strong>of</strong>tware. The e-Learning modules<br />
shall increase in number and shall be modified as new functionality is added, or<br />
modifications are made, to the LRS Application S<strong>of</strong>tware. The s<strong>of</strong>tware selected<br />
for the e-Learning training shall be the same s<strong>of</strong>tware that is to be used for<br />
Countywide implementation training, as this s<strong>of</strong>tware will be incorporated into<br />
the Countywide implementation training.<br />
2.6.1 Simulation Processing.<br />
1. The LRS shall accurately copy all case LRS Data, including benefit<br />
issuance/recovery information and all history and archive records, into<br />
simulation mode when requesting a case for simulation.<br />
LRS RFP - Attachment B (SOR) Page 38 November 30, 2007
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