TABLE OF CONTENTS - Department of Public Social Services
TABLE OF CONTENTS - Department of Public Social Services
TABLE OF CONTENTS - Department of Public Social Services
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Los Angeles COUNTY<br />
<strong>Department</strong> <strong>of</strong> <strong>Public</strong> <strong>Social</strong> <strong>Services</strong><br />
LEADER Replacement System (LRS)<br />
2115<br />
2116<br />
2117<br />
2118<br />
2119<br />
2120<br />
2121<br />
2122<br />
2123<br />
2124<br />
2125<br />
2126<br />
2127<br />
2128<br />
2129<br />
2130<br />
2131<br />
2132<br />
2133<br />
2134<br />
2135<br />
2136<br />
2137<br />
2138<br />
2139<br />
2140<br />
2141<br />
2142<br />
2143<br />
2144<br />
2145<br />
2146<br />
2147<br />
2148<br />
2149<br />
a. Issued;<br />
b. Stopped payment;<br />
c. Negotiated;<br />
d. Voided/refunded;<br />
e. Stale-dated;<br />
f. Replaced;<br />
g. Canceled;<br />
h. Expunged;<br />
i. Picked up;<br />
j. Transferred; and<br />
k. Pending.<br />
2. The LRS shall display issuance disposition/status history online,<br />
detailing all changes in disposition/status, associated dates, and source<br />
by program and/or COUNTY-specified User.<br />
3. The LRS shall display benefit issuance history online, including<br />
issuances that have been authorized and not issued, CalWORKs<br />
benefits that are less than ten dollars ($10), and zero benefits.<br />
4. The LRS shall include online inquiry and update capabilities to<br />
COUNTY-specified Users, in order to enter certain issuance status<br />
changes, including:<br />
a. Cancel and reissue a lost, stolen, destroyed, or returned benefits<br />
and cards;<br />
b. Restore benefits to an EBT account or direct deposit account;<br />
c. Cancel an issuance without reissuing;<br />
d. Cancel an issuance and reissue a different amount or same amount;<br />
e. Place a stop payment request;<br />
f. Cancel voucher/invoice in part or in full and send a letter to<br />
Vendor; and<br />
g. Update issuance status to paid, outlawed, or expunged.<br />
5. The LRS shall allow COUNTY-specified Users to cancel an issuance<br />
prior to the transaction <strong>of</strong> the issuance.<br />
6. The LRS shall maintain the reason for all stop/canceled payment<br />
requests (e.g., lost or stolen).<br />
7. The LRS shall include stop payment tracking <strong>of</strong> the original and<br />
replacement issuances as separate items.<br />
LRS RFP - Attachment B (SOR) Page 62 November 30, 2007
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