TABLE OF CONTENTS - Department of Public Social Services

Los Angeles COUNTY
Department of Public Social Services
LEADER Replacement System (LRS)
3.3.1.7. LRS Repository and LRS Repository Management. ........................................... 159
3.3.2 Infrastructure.................................................................................................................... 160
3.3.2.1. Delivery Servers. ..................................................................................................... 163
3.3.2.2. Storage. .................................................................................................................... 164
3.3.3 Central Print Facility. ...................................................................................................... 164
3.3.3.1. Central Print Service Requirements...................................................................... 166
3.3.3.2. Mail Requirements.................................................................................................. 166
3.3.4 Network and Network Security....................................................................................... 168
3.3.5 Capacity Growth............................................................................................................... 170
3.4 COMPONENT FRAMEWORK:.......................................................................................... 171
3.4.1 Security.............................................................................................................................. 171
3.4.1.1. Access Management and Control. ......................................................................... 174
3.4.1.2. Session Management............................................................................................... 178
3.4.1.3. Role/Profile Management....................................................................................... 179
3.4.1.4. Security Monitoring and Auditing......................................................................... 180
3.4.1.5. Alert and Notification. ............................................................................................ 183
3.4.1.6. Encryption. .............................................................................................................. 184
3.4.2 Presentation....................................................................................................................... 184
3.4.2.1. Online Documentation and Help. .......................................................................... 189
3.4.3 Business Logic................................................................................................................... 190
3.4.4 Data Management............................................................................................................. 191
3.4.4.1. Data Exchange......................................................................................................... 194
3.4.4.2. Data Analysis and Reporting. ................................................................................ 194
3.5 SERVICE INTERFACE AND INTEGRATION: ............................................................... 200
3.5.1 Document Management Services: ................................................................................... 200
3.5.2 Internal and External System Interfaces:....................................................................... 202
3.6 LRS PERFORMANCE REQUIREMENTS:....................................................................... 203
3.6.1 General Performance Requirements............................................................................... 203
3.6.2 Certain Performance Requirement Measurements....................................................... 206
3.6.3 Certain Security Management Performance Requirements......................................... 214
3.7 ONGOING SUPPORT TOOLS:........................................................................................... 215
3.7.1 System Monitoring, Administration, and Management................................................ 215
3.7.2 Automated Regression Test Tools:.................................................................................. 215
3.7.3 System Problem Reporting and CONTRACTOR Helpdesk Application. .................. 216
3.7.4 Automated Change Tracking System (ACTS). .............................................................. 218
3.7.5 Business Continuity/Disaster Recovery Planning. ......................................................... 220
3.8 LRS CONVERSION AND ARCHIVING REQUIREMENTS: ......................................... 223
3.8.1 CONVERSION AND ARCHIVING REQUIREMENTS. ............................................ 224
3.8.2 CONVERSION AND ARCHIVING PLAN. .................................................................. 229
3.8.3 CONVERSION AND ARCHIVING TRAINING.......................................................... 231
3.8.4 EXECUTION OF THE FINAL CONVERSION........................................................... 231
4. SUMMARY OF REQUIRED LRS INTERFACES:.................................................................... 233
5. PROJECT OFFICE REQUIREMENTS:..................................................................................... 248
6. LRS TRAINING REQUIREMENTS: .......................................................................................... 251
6.1 GENERAL TRAINING REQUIREMENTS. ...................................................................... 251
6.2 SPECIALIZED TRAINING REQUIREMENTS. ............................................................... 253
6.3 TRAINING COMPONENTS. ............................................................................................... 253
6.4 TRAINING PLAN.................................................................................................................. 254
6.5 KNOWLEDGE BASE............................................................................................................ 256
6.6 TRAINING MATERIALS..................................................................................................... 256
6.7 LRS TRAINING DELIVERY............................................................................................... 257
LRS RFP - Attachment B (SOR) Page v November 30, 2007