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TABLE OF CONTENTS - Department of Public Social Services

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Los Angeles COUNTY<br />

<strong>Department</strong> <strong>of</strong> <strong>Public</strong> <strong>Social</strong> <strong>Services</strong><br />

LEADER Replacement System (LRS)<br />

871<br />

872<br />

873<br />

874<br />

875<br />

876<br />

877<br />

878<br />

879<br />

880<br />

881<br />

882<br />

883<br />

884<br />

885<br />

886<br />

887<br />

888<br />

889<br />

890<br />

891<br />

892<br />

893<br />

894<br />

895<br />

896<br />

897<br />

898<br />

899<br />

900<br />

901<br />

19. The LRS shall allow an applicant to withdraw his application or<br />

continue with the intake process at any point in the process.<br />

20. The LRS shall allow COUNTY-specified Users to bypass the prescreening<br />

process.<br />

21. The LRS shall support application registration and evaluation, as<br />

specified by COUNTY, for<br />

a. Traffic in the traditional <strong>of</strong>fice setting;<br />

b. Outreach User contacts in both fixed and non-fixed locations;<br />

c. Non-DPSS COUNTY Users;<br />

d. Non-COUNTY agencies; and<br />

e. General public e-Government applications.<br />

2.5 DATA COLLECTION:<br />

Data collection has two primary functions. The first is to allow COUNTYspecified<br />

Users to collect information and enter the LRS Data necessary to<br />

establish a case. The second is to allow COUNTY-specified Users to modify<br />

and/or add LRS Data that may impact the ongoing eligibility <strong>of</strong> individuals on a<br />

case or the case as a whole.<br />

The purpose <strong>of</strong> the intake process is to collect and verify information from<br />

applicants in order to determine their eligibility for public assistance programs.<br />

This can be accomplished through interactive interviews, mail-in requests,<br />

telephone interviews, and outreach efforts. The LRS shall record all information<br />

required for the intake process.<br />

The case maintenance process provides for the maintenance <strong>of</strong> individuals and<br />

cases that have been approved and ensures that each individual's LRS Data and<br />

case record reflects current information. It is the ongoing activity <strong>of</strong> updating<br />

case-specific information, as required by applicable federal, State, and local laws,<br />

rules, regulations, ordinances, guidelines, directives, policies, and procedures.<br />

Information used in the case maintenance process is derived from several sources,<br />

including person-to-person contacts and telephone calls with participants, home<br />

visits, LRS Data received through interfaces, periodic reports, Redeterminations,<br />

Recertifications, Annual Agreements, and referrals. The LRS shall additionally<br />

LRS RFP - Attachment B (SOR) Page 28 November 30, 2007

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