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TABLE OF CONTENTS - Department of Public Social Services

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Los Angeles COUNTY<br />

<strong>Department</strong> <strong>of</strong> <strong>Public</strong> <strong>Social</strong> <strong>Services</strong><br />

LEADER Replacement System (LRS)<br />

2007<br />

2008<br />

2009<br />

2010<br />

2011<br />

2012<br />

2013<br />

2014<br />

2015<br />

2016<br />

2017<br />

2018<br />

2019<br />

2020<br />

2021<br />

2022<br />

2023<br />

2024<br />

2025<br />

2026<br />

2027<br />

2028<br />

2029<br />

2030<br />

2031<br />

2032<br />

2033<br />

2034<br />

2035<br />

2036<br />

2037<br />

2038<br />

2039<br />

2.9.4 Reports, Triggers, and Correspondence.<br />

1. The LRS shall include the ability to produce standard and ad hoc<br />

reports, including withdrawals, cancellations, terminations, approvals,<br />

and denials, by reason, as well as by length <strong>of</strong> time applications are<br />

pending.<br />

2. The LRS shall set all necessary triggers as a result <strong>of</strong> an authorization,<br />

including triggers for interfaces and generation <strong>of</strong> NOAs and other<br />

correspondence.<br />

3. The LRS shall provide reports which must support Local Office Site<br />

management <strong>of</strong> the processes down to the worker level and then<br />

progressing to unit, section, and <strong>of</strong>fice levels. Performance measures<br />

are required at each level, as determined by COUNTY.<br />

2.10 BENEFIT ISSUANCE:<br />

The benefit issuance process supports the distribution <strong>of</strong> benefits for public<br />

assistance programs and other payments for and on behalf <strong>of</strong> the welfare<br />

population <strong>of</strong> Los Angeles County and the generation <strong>of</strong> the appropriate<br />

reconciliation, expenditure, and assistance claiming reports.<br />

The LRS shall include independent Web services for all types <strong>of</strong> benefit/payment<br />

issuances, which shall be available to COUNTY-specified entities (e.g., other<br />

California SAWS systems) via LAnet/EN and the Internet.<br />

2.10.1 Issuance and Distribution <strong>of</strong> Benefits.<br />

1. The LRS shall include the ability to issue benefits, including:<br />

a. Monthly benefits issued on a recurring basis, on either a calendar<br />

month or fiscal (cyclical) period;<br />

b. Emergency issuances (e.g., Immediate Need and Expedited<br />

<strong>Services</strong>);<br />

c. Diversion payments;<br />

d. Supplemental benefits;<br />

e. Recovery refunds;<br />

f. Special needs payments;<br />

g. Retroactive payments;<br />

h. Vendor and/or Service Provider payments;<br />

i. Tokens and bus passes;<br />

LRS RFP - Attachment B (SOR) Page 59 November 30, 2007

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