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TABLE OF CONTENTS - Department of Public Social Services

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Los Angeles COUNTY<br />

<strong>Department</strong> <strong>of</strong> <strong>Public</strong> <strong>Social</strong> <strong>Services</strong><br />

LEADER Replacement System (LRS)<br />

3767<br />

3768<br />

3769<br />

3770<br />

3771<br />

3772<br />

3773<br />

3774<br />

3775<br />

3776<br />

3777<br />

3778<br />

3779<br />

3780<br />

3781<br />

3782<br />

3783<br />

3784<br />

3785<br />

3786<br />

3787<br />

3788<br />

3789<br />

3790<br />

3791<br />

3792<br />

3793<br />

3794<br />

3795<br />

3796<br />

3797<br />

3798<br />

and take the necessary action if no override is indicated by the User. When the<br />

LRS cannot initiate an action automatically, the LRS shall notify COUNTYspecified<br />

Users that additional review or action is required. In addition, required<br />

action may include notifications for COUNTY-specified Users to initiate actions<br />

or possible changes that do not directly affect eligibility or change benefit levels.<br />

The LRS shall support initiating actions in accordance with all applicable federal,<br />

State, and local laws, rules, regulations, ordinances, guidelines, directives,<br />

policies, and procedures.<br />

2.19.1 General Processing.<br />

1. The LRS shall generate and track alerts, reminders, or controls for case<br />

actions, including:<br />

a. Actions taken by the LRS;<br />

b. Missing LRS Data elements and/or verifications;<br />

c. Time-limited eligibility factors;<br />

d. Responses to requests for documentation and case-related actions;<br />

e. Responses from other agencies;<br />

f. Sanction period ineligibility;<br />

g. Mandatory referrals; and<br />

h. Information received as a result <strong>of</strong> an interface.<br />

2. The LRS shall generate alert, reminder, and control descriptions that<br />

are easily understandable.<br />

3. The LRS shall include the ability to take automatic action on specified<br />

case maintenance activity, as specified by COUNTY.<br />

4. The LRS shall generate alerts, reminders, and controls that may not<br />

directly affect eligibility, as specified by COUNTY.<br />

5. The LRS shall allow COUNTY-specified Users to access alerts,<br />

reminders, and controls by using the following criteria in order to<br />

initiate a search, including:<br />

a. All alerts, reminders, and controls on a case or a file;<br />

b. A specified due date or a range <strong>of</strong> due dates;<br />

c. Type <strong>of</strong> alert, reminder, or control; and<br />

d. Status <strong>of</strong> alert, reminder, or control.<br />

LRS RFP - Attachment B (SOR) Page 108 November 30, 2007

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