TABLE OF CONTENTS - Department of Public Social Services

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Los Angeles COUNTY Department of Public Social Services LEADER Replacement System (LRS) 5877 5878 5879 5880 5881 5882 5883 5884 5885 5886 5887 5888 5889 5890 5891 5892 5893 5894 5895 5896 5897 5898 5899 5900 5901 5902 5903 5904 5905 5906 5907 5908 12. The Central Print Facility and Backup Print Facility shall automate the metering of all prepared mail according to USPS standards. 13. The LRS shall imprint notices and forms with the appropriate delivery-point bar code information using USPS-certified software. 14. The Central Print Facility and Backup Print Facility shall provide for the same day mailing of warrants directly from the Central Print Facility and Backup Print Facility. 3.3.4 Network and Network Security. The LRS shall deliver the LRS Application Software and other services through browser-based computing devices to COUNTY-specified Users via secure connections with the LAnet/EN and to Internet Users via CONTRACTOR-provided secure connections which shall not utilize any COUNTY network resources (e.g., LAnet/EN). The LRS shall be connected to the LAnet/EN and its security architecture via a secure and redundant Gateway provided and managed by CONTRACTOR in compliance with COUNTY extranet data security policies. This Gateway can be viewed as a physical entity that translates between these two WAN segments – CONTRACTOR’s WAN and COUNTY’s WAN (LAnet/EN). CONTRACTOR shall be responsible for all network and network security operations from this Gateway, the point of entrance to the LAnet/EN, back to the CONTRACTOR network and LRS processing environments. Modifications to CONTRACTOR’s LRS technical infrastructure shall not adversely impact LAnet/EN performance. The LRS security design shall be fully compatible with the security model used by COUNTY for the LAnet/EN. 1. The LRS shall include security measures at all points of entry into the LRS. 2. The LRS shall include redundant connections to the LAnet/EN via private or dedicated circuits provided and managed by CONTRACTOR and not dependent on a single provider. LRS RFP - Attachment B (SOR) Page 168 November 30, 2007
Los Angeles COUNTY Department of Public Social Services LEADER Replacement System (LRS) 5909 5910 5911 5912 5913 5914 5915 5916 5917 5918 5919 5920 5921 5922 5923 5924 5925 5926 5927 5928 5929 5930 5931 5932 5933 5934 5935 5936 5937 5938 5939 5940 5941 5942 5943 5944 5945 5946 5947 5948 3. The LRS shall include network address translation (NAT) services on CONTRACTOR LRS computing devices that connect to the LAnet/EN. 4. The LRS Gateway to the LAnet/EN shall include redundancy and fault tolerance. 5. The LRS shall incorporate a Network Load Balancing (NLB) model in order to route network traffic in the most efficient manner so as to maximize processing performance and maintain LRS availability, as specified by COUNTY. 6. The LRS shall include a mechanism for scanning LRS hardware ports in order to identify vulnerable points in LRS hardware. 7. The LRS shall include a mechanism to close/remedy vulnerable points in the LRS. 8. The LRS shall utilize the most current software and hardware firewall technologies in order to allow only legitimate traffic and safeguard against external attacks. 9. The LRS shall utilize a packet protection technology (e.g., Cisco’s Adaptive Threat Defense) in order to protect every packet and every packet flow on the network and to identify and eradicate network attacks at their source. 10. The LRS shall utilize a real-time network-wide security management technology (e.g., Cisco Security Monitoring Analysis and Response System (CS-MARS)) to aggregate, correlate, and analyze security data from computing devices network-wide, in order to identify and eliminate network attacks at their source. 11. The LRS shall include a patch management solution for the LRS Software and LRS Hardware. 12. The CONTRACTOR shall install antivirus software and virus signature software updates and patches on all LRS Hardware, immediately, and in no event later than one (1) Day after the update or patch is available, unless otherwise directed by COUNTY Project Director. 13. The CONTRACTOR shall test updates and patches, other than antivirus software and virus signature software updates and patches, in no later than one (1) Day after the update or patch is available, unless otherwise directed by COUNTY Project Director. 14. The CONTRACTOR shall submit a test results report for each update and patch within ten (10) days after the update or patch is available. The report shall include: a. Description of the update or patch; LRS RFP - Attachment B (SOR) Page 169 November 30, 2007
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TABLE OF CONTENTS - Department of Public Social Services

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