TABLE OF CONTENTS - Department of Public Social Services
TABLE OF CONTENTS - Department of Public Social Services
TABLE OF CONTENTS - Department of Public Social Services
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Los Angeles COUNTY<br />
<strong>Department</strong> <strong>of</strong> <strong>Public</strong> <strong>Social</strong> <strong>Services</strong><br />
LEADER Replacement System (LRS)<br />
1163<br />
1164<br />
1165<br />
1166<br />
1167<br />
1168<br />
1169<br />
1170<br />
1171<br />
1172<br />
1173<br />
1174<br />
1175<br />
1176<br />
1177<br />
1178<br />
1179<br />
1180<br />
1181<br />
1182<br />
1183<br />
1184<br />
1185<br />
1186<br />
1187<br />
1188<br />
1189<br />
1190<br />
1191<br />
1192<br />
1193<br />
1194<br />
1195<br />
1196<br />
1197<br />
1198<br />
1199<br />
1200<br />
1201<br />
1202<br />
2.5.6 Case Comments.<br />
1. The LRS shall allow COUNTY-specified Users to document case<br />
comments, including confidential case comments, using a minimum <strong>of</strong><br />
twenty-five (25) characters per comment.<br />
2. The LRS shall include an alert, such as an information message pop-up<br />
box, in order to remind COUNTY-specified Users to enter case<br />
comments. The message shall be displayed every time the User takes<br />
an action that will impact case eligibility determination, as well as<br />
before and after case authorization(s).<br />
3. The LRS shall automatically generate case comments whenever the<br />
LRS or COUNTY-specified Users make case changes, as specified by<br />
COUNTY. The case comments shall include a description <strong>of</strong> the<br />
change, the date and time <strong>of</strong> the change, the source <strong>of</strong> the change<br />
(User- or LRS-generated) and, if User-generated, the name and User<br />
ID <strong>of</strong> the User making the change.<br />
4. The LRS shall restrict the ability to change or suppress text from case<br />
comments to COUNTY-specified Users.<br />
5. The LRS shall default the date <strong>of</strong> the case comment to the date the<br />
comment was entered and shall not allow the date to be changed.<br />
6. The LRS shall display case comments in chronological order, starting<br />
with the most recent.<br />
7. The LRS shall allow COUNTY-specified Users to print any or all case<br />
comments, as selected by the User. The case comment(s) shall be<br />
printed in full, without any truncation.<br />
8. The LRS shall include spell check and word wrap features for the<br />
entry <strong>of</strong> case comments.<br />
9. The LRS shall include preformatted case comment templates to assist<br />
COUNTY-specified Users in case comments, based on the LRS Data<br />
changes, as specified by COUNTY.<br />
10. The LRS shall employ a key word match against case comments for<br />
COUNTY-specified Users. The key words will initially be specified<br />
by COUNTY and shall be easily maintainable by COUNTY-specified<br />
Users. The key word match will be employed in order to keep<br />
unacceptable and derogatory words from being used in case<br />
comments. When an unacceptable word is detected, it shall be<br />
immediately erased and an error message will appear. The User’s<br />
supervisor will be notified <strong>of</strong> the key word detected by the LRS.<br />
11. The LRS shall allow COUNTY-specified Users to search case<br />
comments, including, by date range, individual, unit, section, <strong>of</strong>fice, or<br />
County as a whole, for any specified word(s) or phrases.<br />
LRS RFP - Attachment B (SOR) Page 36 November 30, 2007
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