TABLE OF CONTENTS - Department of Public Social Services

Los Angeles COUNTY
Department of Public Social Services
LEADER Replacement System (LRS)
2.20.1 General.......................................................................................................................... 113
2.20.2 Two-Way Interfaces..................................................................................................... 114
2.20.3 One-Way Interfaces..................................................................................................... 114
2.21 ERROR PRONE PROFILING AND HIGH RISK CASES: .............................................. 114
2.21.1 Error Prone Profiles. ................................................................................................... 115
2.21.2 High Risk Cases. .......................................................................................................... 115
2.22 HEARINGS: ........................................................................................................................... 116
2.22.1 COUNTY Hearings...................................................................................................... 116
2.22.2 State Fair Hearings...................................................................................................... 117
2.22.3 Generate Reports. ........................................................................................................ 118
2.23 QUALITY ASSURANCE AND QUALITY CONTROL:................................................... 119
2.23.1 Select Sample................................................................................................................ 119
2.23.2 Identify Cases to Review. ............................................................................................ 119
2.23.3 Assign Cases for Review.............................................................................................. 120
2.23.4 Conduct Review. .......................................................................................................... 120
2.23.5 Determine the Findings and Notify User of Results.................................................. 121
2.23.6 Tracking and Management of Review Cases............................................................. 121
2.23.7 Cooperation with QC Review. .................................................................................... 122
2.23.8 Generate Reports. ........................................................................................................ 122
2.24 REPORTING:......................................................................................................................... 122
2.24.1 Maintain Reports. ........................................................................................................ 123
2.24.2 Produce Reports........................................................................................................... 124
2.24.3 Upload/Download Reports. ......................................................................................... 125
2.24.4 Ad Hoc Reports............................................................................................................ 125
2.24.5 Distribute Reports........................................................................................................ 126
2.25 MANAGE PERSONNEL: ..................................................................................................... 126
2.25.1 Personnel Management. .............................................................................................. 127
2.26 HISTORY MAINTENANCE:............................................................................................... 128
2.26.1 Perform History Maintenance. ................................................................................... 129
2.26.2 Archive LRS Data........................................................................................................ 130
2.27 E-GOVERNMENT: ............................................................................................................... 131
2.27.1 Online Features............................................................................................................ 131
2.28 WORK PARTICIPATION PROGRAM AND CAL-LEARN CONTROL: ..................... 134
2.28.1 Work Participation Program and Cal-Learn Assignment and Scheduling............ 135
2.28.2 Work Participation Program and Cal-Learn Case Management. .......................... 136
2.28.3 Work Participation Program and Cal-Learn Reporting.......................................... 142
3. TECHNICAL REQUIREMENTS: ............................................................................................... 145
3.1 GENERAL TECHNICAL REQUIREMENTS: .................................................................. 145
3.2 SERVICE ACCESS AND DELIVERY:............................................................................... 147
3.2.1 Access Channel. ................................................................................................................ 147
3.2.2 Delivery Channel. ............................................................................................................. 149
3.2.3 Service Transport. ............................................................................................................ 149
3.2.4 Service Requirements....................................................................................................... 150
3.2.4.1. Legislative and Compliance Standards. ................................................................ 151
3.2.4.2. Hosting. .................................................................................................................... 153
3.2.4.3. Endpoint Service Requirements. ........................................................................... 153
3.3 SERVICE PLATFORM AND INFRASTRUCTURE:........................................................ 154
3.3.1 System Framework/Integrated Development Environment. ........................................ 155
3.3.1.1. Requirements Management. .................................................................................. 157
3.3.1.2. Modeling. ................................................................................................................. 157
3.3.1.3. User Interface Design Tools. .................................................................................. 157
3.3.1.4. Business Rules. ........................................................................................................ 158
3.3.1.5. Language Development Environment................................................................... 158
3.3.1.6. Software Configuration Management (SCM)....................................................... 158
LRS RFP - Attachment B (SOR) Page iv November 30, 2007