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Maestro Global Rules (PDF) - MasterCard

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6.14.4 Penalties for Noncompliance<br />

Occurrence Penalty<br />

Issuing<br />

6.15 Card Capture at the ATM<br />

First occurrence Issuers’ Primary Operations and Security Contacts receive<br />

notification by registered letter.<br />

Second<br />

occurrence<br />

Third and any<br />

subsequent<br />

occurrence<br />

Issuers’ Primary Operations Contact receives notification by<br />

registered letter and is assessed a penalty of USD 15,000.<br />

Issuers’ Primary Operations Contact receives notification by<br />

registered letter and is assessed a penalty of USD 15,000. An<br />

additional penalty of USD 15,000 is assessed for each subsequent<br />

calendar quarter that the Customer is in violation of these <strong>Rules</strong>.<br />

After completion of a full calendar quarter without any violations, a subsequent<br />

violation is counted as a first violation.<br />

6.15 Card Capture at the ATM<br />

An Issuer may only transmit a Card capture command with response codes that<br />

indicate that the Card:<br />

1. has been reported lost or stolen by a Cardholder; or<br />

2. is determined to be fraudulent by the Issuer.<br />

6.16 Co-Residing Applications—Europe Region Only<br />

NOTE<br />

Regional <strong>Rules</strong> on this topic appear in Chapter 17, “Europe Region,” of this<br />

rulebook.<br />

6.17 Additional <strong>Rules</strong> for Issuing—Europe and United<br />

States Regions Only<br />

NOTE<br />

Regional <strong>Rules</strong> on this topic appear in Chapter 16, “Canada Region,” Chapter 17,<br />

“Europe Region,” and in Chapter 20, “United States Region,” of this rulebook.<br />

6.18 Shared Deposits—United States Region Only<br />

NOTE<br />

Regional <strong>Rules</strong> on this topic appear in Chapter 20, “United States Region,” of<br />

this rulebook.<br />

©1993–2012 <strong>MasterCard</strong>. Proprietary. All rights reserved.<br />

<strong>Maestro</strong> <strong>Global</strong> <strong>Rules</strong> • 9 November 2012 6-23

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