Maestro Global Rules (PDF) - MasterCard

Acquiring
7.5 Acquiring Payment Transactions
remain displayed for at least ninety (90) calendar days after the last day on
which a Transaction was performed;
3. support MasterCard SecureCode;
4. have the capability to accept PANs between thirteen (13) and nineteen
(19) digits in length;
5. provide a function for Cardholders to confirm a purchase on the Web site.
This confirmation function must be provided before the sale has been
completed and any charges levied;
6. display a receipt page, after the Cardholder confirms a purchase. The
display of the receipt on the screen must be printable;
7. ensure that information provided on any e-mail acknowledgement of the
Cardholder’s order is in compliance with all other requirements for a
Transaction receipt. Refer to receipt requirements later in this chapter for
further information;
8. not request an authorization until the goods or services are ready to be
dispatched. Refer to Chapter 9, “Processing Requirements,” for further
information about processing electronic commerce Transactions;
9. ensure that the Transaction amount used in the authorization message
matches the value of the goods in an individual shipment, including any
additional charges for posting and packing etc.;
10. ensure that the combined amount of all shipments does not exceed the total
amount agreed with the Cardholder. The Merchant must send an e-mail
notification to the Cardholder explaining that the order will be sent in more
than one shipment, and that a payment will be requested for each shipment;
11. ensure that the Cardholder is advised if, as a result of Multiple or Partial
Deliveries the original price is exceeded or the total completion of the
order has taken more than thirty (30) calendar days from the time the
Cardholder placed the order. The Merchant will then be required to make
a new purchase order for the additional amount and, if appropriate,
include the revised delivery date. This new Transaction must be authorized
and processed in accordance with the Rules and technical specifications
of the Corporation. For more information, refer to the MasterCard
SecureCode—Merchant Implementation Guide.
NOTE
A regional Rule appears on this topic in Chapter 19, “South Asia, Middle
East/Africa Region,” of this rulebook. Rule variations on this topic appear in
Chapter 20, “United States Region,” of this rulebook.
7.5 Acquiring Payment Transactions
1. Only Acquirers and Merchants approved and registered by the Corporation
to effect Payment Transactions may do so.
©1993–2012 MasterCard. Proprietary. All rights reserved.
7-22 9 November 2012 • Maestro Global Rules