Maestro Global Rules (PDF) - MasterCard

Customer Obligations
3.11 Card Fees and Reporting Procedures
greater than, the Customer’s last properly paid assessment for each calendar
quarter for which it submitted an erroneous or incomplete QMR;
2. Impose on the Customer a noncompliance assessment, as set forth in the
applicable regional MasterCard Consolidated Billing System manual;
3. If the Corporation’s estimate of payment due results in an underpayment
by the Customer, collect the amount of the underpayment due and impose
on the Customer an assessment on the amount of the underpayment of the
lower of two (2) percent per month or the highest rate permitted by law,
from the date(s) the payment(s) was first due and payable through the
date(s) on which the additional amounts(s) due is paid;
4. If the Corporation’s estimate of payment due results in an overpayment by
the Customer, return the amount of the overpayment, without penalty or
interest thereon, as soon as practicable after the overpayment amount is
identified and calculated; and
5. Collect of the assessment amount, and any interest, from the Customer’s
settlement account.
3.10.3 Overpayment Claim
If a Customer, after submitting a QMR, submits to the Corporation a claim
asserting an overpayment thereon, the Corporation may:
1. Accept the claim for review only if it is received by the Corporation no later
than one calendar quarter after the date of the claimed overpayment; and
2. Provided the overpayment claim is submitted in a timely manner and
substantiated, return the amount of the overpayment to the Customer,
without interest or penalty thereon, as soon as practicable after the
overpayment amount is identified and calculated.
A Customer may request the Corporation’s Secretary review the Corporation’s
actions and make a finding or recommendation. Such a request must be
received by the Secretary no later than 30 calendar days after the date of the
disputed action and any finding or recommendation by the Secretary with regard
to the matter will be final and not subject to appeal or other similar action.
3.11 Card Fees and Reporting Procedures
3.11.1 Card Fees
A Principal must pay fees based upon the number of Cards that they Sponsor
in the Corporation. Such fees are payable in accordance with and subject to
appropriate provisions of the Rules, Standards and applicable agreements.
In the case of a new Affiliate, a Principal must pay a Card fee, effective the
month after the first Transaction is performed for the Affiliate.
©1993–2012 MasterCard. Proprietary. All rights reserved.
3-14 9 November 2012 • Maestro Global Rules