Maestro Global Rules (PDF) - MasterCard

Europe Region
7.10 Hybrid POS Terminal and Hybrid Terminal Requirements .................................................17-35
7.10.1 Chip Liability Shift ......................................................................................................17-36
7.11 Additional Requirements for POS Terminals .......................................................................17-36
7.11.1 Additional Requirements for Hybrid POS Terminals ..................................................17-36
No Liability Shift at Online Capable Hybrid POS Terminals ...........................................17-36
No Liability Shift at Offline-PIN-Only Hybrid POS Terminals .........................................17-37
Technical Fallback ..........................................................................................................17-37
CVM Fallback..................................................................................................................17-37
7.11.2 Hybrid POS Terminal CAM Policy..............................................................................17-37
7.12 Additional Requirements for ATMs......................................................................................17-37
7.12.1 Additional Requirements for Hybrid ATMs.................................................................17-38
7.12.1.1 Hybrid ATM CAM Policy....................................................................................17-38
7.13 Additional Requirements for PIN-based In-Branch Terminals.............................................17-39
7.13.1 Additional Requirements for Hybrid PIN-based In-Branch Terminals ........................17-39
7.13.1.1 Hybrid PIN-based In-Branch Terminal CAM Policy...........................................17-39
7.14 POI Terminal Transaction Log.............................................................................................17-40
7.15 Requirements for Transaction Receipts ...............................................................................17-41
7.15.1 Receipt Contents for POS Terminals...........................................................................17-41
7.15.6 PAN Truncation Requirements....................................................................................17-43
7.15.6.1 POS Terminals ...................................................................................................17-43
7.17 Connection to the Interchange System................................................................................17-43
7.17.3 Certification ................................................................................................................17-43
7.18 Card Capture .......................................................................................................................17-43
7.18.2 ATM Transactions .......................................................................................................17-43
7.18.2.3 Disposition of Suspicious Captured Cards.........................................................17-44
7.20 Merchandise Transactions ...................................................................................................17-44
7.20.1 Approved Merchandise Categories.............................................................................17-44
7.23 ATM Access Fees.................................................................................................................17-44
7.23.1 Domestic Transactions................................................................................................17-44
7.23.1.1 Transaction Field Specifications.........................................................................17-45
7.23.1.2 Notification of ATM Access Fee .........................................................................17-45
7.23.1.3 Cancellation of Transaction ...............................................................................17-45
7.23.1.4 Terminal Signage, Screen Display, and Receipt Requirements ..........................17-45
7.23.1.4.1 Additional Requirements for Terminal Signage.........................................17-45
7.23.1.4.2 Additional Requirements for Terminal Screen Display .............................17-46
7.23.1.4.3 Additional Requirements for Terminal Receipts........................................17-47
7.27 Identification of PayPass Transactions ................................................................................17-47
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17-iv 9 November 2012 • Maestro Global Rules