Maestro Global Rules (PDF) - MasterCard

Acquiring
7.2 Additional Acquirer Obligations and Activities for Acquiring Transactions from a Merchant—POS and
Electronic Commerce Only
At attended POS Terminals that require the cardholder to choose between
“YES” and “NO,” the Merchant must verbally explain the offer to the Cardholder
before presenting it on the POS Terminal.
If the Cardholder chooses currency conversion by the Corporation, the Acquirer
must present the Transaction for clearing in the currency in which goods,
services, or both, were priced or in the currency that was dispensed to the
Cardholder.
The same currency conversion method must be used for a refund as was used
for the corresponding purchase Transaction.
7.1.15 Information to Merchants—European Economic Area
Only
NOTE
Regional Rules on this topic appear in Chapter 17, “Europe Region,” of this
rulebook.
7.1.16 Acquirer Host System Requirements
NOTE
A regional Rule on this topic appear in Chapter 20, “United States Region,” of
this rulebook.
7.2 Additional Acquirer Obligations and Activities for
Acquiring Transactions from a Merchant—POS and
Electronic Commerce Only
In addition to the requirements documented in Rule 7.1, on an ongoing basis,
each Acquirer must:
1. ensure that each of its Merchants is provided with all materials necessary
to effect Transactions in accordance with the Standards, and to signify
Card acceptance. These materials may include POS Terminals, PIN pads,
advertising displays, Merchant decals, and other Point-of-Interaction
promotional materials bearing the Marks;
2. monitor its Merchants’ compliance with the Rules and technical
specifications of the Corporation, including checking for and testing out
Merchant contact details. If requested by the Corporation, the Acquirer
must take any action that may be necessary or appropriate to ensure the
Merchant’s compliance with the Rules. This action may include terminating
Merchants whose practices pose a risk to the Interchange System;
3. acquire all Transactions properly presented to it from each of its Merchants
on such terms as set forth in the Merchant Agreement between them;
©1993–2012 MasterCard. Proprietary. All rights reserved.
Maestro Global Rules • 9 November 2012 7-17