Maestro Global Rules (PDF) - MasterCard

Table of Contents
14.1 Service Provider Categories............................................................................................ 14-1
14.1.1 Independent Sales Organization............................................................................ 14-3
14.1.2 Third Party Processor ............................................................................................ 14-3
14.1.3 Data Storage Entity................................................................................................ 14-3
14.1.4 Service Provider Registration Facilitator ................................................................ 14-3
14.2 Determination of Program Service ................................................................................. 14-4
14.3 General Obligations ....................................................................................................... 14-4
14.3.1 Program Responsibility and Control...................................................................... 14-4
14.3.2 Notification to and Registration by the Corporation.............................................. 14-5
14.3.3 Program Service Agreement .................................................................................. 14-5
14.3.4 Disclosure of Standards......................................................................................... 14-7
14.3.5 Customer Point of Contact .................................................................................... 14-7
14.3.6 Affiliate ................................................................................................................. 14-7
14.3.7 Use of the Marks ................................................................................................... 14-8
14.3.8 Service Provider Identification on a Card.............................................................. 14-8
14.3.9 Program Materials.................................................................................................. 14-8
14.3.10 Fees ..................................................................................................................... 14-9
14.3.11 Settlement Account.............................................................................................. 14-9
14.3.12 Transfer of Rights Prohibited ............................................................................... 14-9
14.3.13 Use of Systems and Confidential Information ....................................................14-10
14.3.14 Indemnification ..................................................................................................14-10
14.3.15 No Endorsement of the Corporation ..................................................................14-11
14.3.16 Audits .................................................................................................................14-11
14.3.17 Settlement Failure Obligation .............................................................................14-11
14.3.18 Data Security ......................................................................................................14-11
14.4 Acquiring Programs.......................................................................................................14-11
14.4.1 Merchant Agreement ............................................................................................14-12
14.4.2 Collection of Funds ..............................................................................................14-12
14.4.3 Access to Documentation.....................................................................................14-13
14.4.4 Authority to Terminate Merchant Agreement and ATM Deployment
Agreement ......................................................................................................................14-13
14.5 Card Issuing Programs ..................................................................................................14-13
14.5.1 Card Applicant Approval......................................................................................14-13
14.5.2 Cardholder Agreement .........................................................................................14-13
14.5.3 Payment of Fees...................................................................................................14-13
14.5.4 Program Receivables ............................................................................................14-13
14.6 Service Provider Registration.........................................................................................14-14
14.6.1 Registration Requirements for DSEs, ISOs, and Type II TPPs ..............................14-14
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Maestro Global Rules • 9 November 2012 xiii