Maestro Global Rules (PDF) - MasterCard

14.3.15 No Endorsement of the Corporation
Service Providers
14.4 Acquiring Programs
In no event does compliance with these Service Provider Rules or enforcement
or any lack of or delay in enforcement thereof or the registration of a Service
Provider imply, suggest, or otherwise mean that the Corporation endorses
any Service Provider or the nature or quality of Program Service or other
performance or that the Corporation approves of, is a party to, or a participant
in, any act or omission by a Service Provider or other entity acting for or on
behalf of a Customer.
14.3.16 Audits
The Corporation or its designee may conduct one or more regular or periodic
financial and procedural audits of the Customer, its Service Provider(s), or both,
at any time and from time to time for the purpose of determining compliance
with the Standards, including these Service Provider Rules. The Customer bears
all costs of any such audit or audits. The Customer and its Service Provider(s)
each must fully co-operate with and promptly supply the Corporation with all
information and material upon request.
14.3.17 Settlement Failure Obligation
A Service Provider that becomes aware of a settlement failure by the
Customer(s) for which the Service Provider performs Program Service must
promptly, and in no event later than twenty-four (24) hours after becoming
aware of such failure, notify the Corporation in writing of such failure.
14.3.18 Data Security
A Service Provider must comply with all Standards pertaining to the storage,
and/or safeguarding, and/or transmission, of Card and Transaction data.
If a Service Provider reasonably believes that an unauthorized person accessed
or may have accessed Account, Cardholder, or Transaction information in the
possession or control of the Service Provider or any other third party, the
Service Provider must promptly notify the Customer(s) for which it performs
Program Service in writing of such belief and the Customer must promptly
notify the Corporation in writing of such belief.
14.4 Acquiring Programs
In addition to complying with the general obligations set forth in Rule 14.3
above, each Customer and each Service Provider that perform Program Service
with respect to that Customer’s acquiring Programs also must comply with the
Standards set forth in this Rule 14.4.
©1993–2012 MasterCard. Proprietary. All rights reserved.
Maestro Global Rules • 9 November 2012 14-11