Maestro Global Rules (PDF) - MasterCard

Europe Region
7.13 Additional Requirements for PIN-based In-Branch Terminals
7.13 Additional Requirements for PIN-based In-Branch
Terminals
In addition to the Rules in Chapter 7, “Acquiring,” Rule 7.13 in part 1 of this
rulebook, the following apply:
Screens
Both single-line and multi-line screens are acceptable. A minimum screen
width of forty (40) characters is recommended. Refer to Appendix D, “Signage,
Screen, and Receipt Test Displays,” for recommended screen messages.
Minimum Withdrawal Amount
Each PIN-based In-Branch Terminal must be capable of dispensing, without
limit per Transaction, the authorized amount requested by the Cardholder
unless for technical and/or security considerations/constraints, the amount per
Transaction is limited to at least the equivalent of EUR 200 in local currency.
7.13.1 Additional Requirements for Hybrid PIN-based In-Branch
Terminals
In addition to the Rules in Chapter 7, “Acquiring,” Rule 7.13.1 in part 1 of this
rulebook, the following apply:
Chip
All PIN-based In-Branch Terminals must comply with the requirements set
forth in Rule 7.13.1 of this Chapter 17.
Technical Fallback
Technical fallback is permitted at PIN-Based In-Branch Terminals. When
technical fallback occurs, PIN must be used as the CVM.
Acquirers may withdraw support for technical fallback at PIN-Based In-Branch >>
Terminals deployed within a market as the market matures and the Acquirer is
content that technical fallback support is no longer required to ensure good
customer service. Upon withdrawing fallback support at a PIN-Based In-Branch
Terminal, the Acquirer must ensure that the PIN-Based In-Branch Terminal
continues to support magnetic stripe Card acceptance.
7.13.1.1 Hybrid PIN-based In-Branch Terminal CAM Policy
In addition to the Rules in Chapter 7, “Acquiring,” Rule 7.13.1.1 in part 1 of
this rulebook, the following applies:
All hybrid PIN-based In-Branch Terminals must support dynamic online CAM.
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Maestro Global Rules • 9 November 2012 17-39