Maestro Global Rules (PDF) - MasterCard

Merchandise Category Explanation
Acquiring
7.21 Chained Transactions
Retail Mall Gift Certificates Gift certificates to be sold at ATMs located
in Retail Shopping Malls and redeemable for
merchandise at stores located in the Mall
where dispensed. Customers must receive prior
written approval from the Corporation for each
specific Mall implementation.
Charitable Donation Vouchers Pre-valued donation vouchers that are
dispensed as receipts for donations resulting
from an authorized Transaction at a participating
ATM. Customers must receive prior written
approval from the Corporation for each specific
charitable entity.
NOTE
A regional Rule variation on this topic appears in Chapter 17, “Europe Region,”
of this rulebook.
7.20.2 Screen Display Requirements for Merchandise
Transactions
The Acquirer must provide full disclosure to the Cardholder via the video
monitor screen prior to the initiation of any Merchandise Transaction as detailed
below. Disclosure must include the following:
1. full identification of the price and quantity of the Merchandise;
2. any additional shipping or handling charges (for mailed purchases only);
3. policy on refunds or returns; and
4. provision for recourse concerning Cardholder complaints or questions.
7.21 Chained Transactions
Acquirers that deploy ATMs that do not retain the Card internally until the
Transaction(s) being performed is completed must require the Cardholder to
re-enter the PIN for every additional financial Transaction performed. This
requirement applies to card swipe readers, card dip readers, and similar devices
where a card is not held within the device, and is removed prior to Transaction
completion.
7.22 ATM Transaction Branding
If an Acquirer, which is not a MasterCard Customer, acquires an ATM transaction
initiated by a MasterCard card that does not display the Mark(s) and sends it
through the Interchange System, that transaction is deemed to be a Transaction
and all Rules regarding Transactions will apply.
©1993–2012 MasterCard. Proprietary. All rights reserved.
Maestro Global Rules • 9 November 2012 7-47