Maestro Global Rules (PDF) - MasterCard

Acquiring
7.14 POI Terminal Transaction Log
7.13.1.1 Hybrid PIN-based In-Branch Terminal CAM Policy
For chip Transactions, Cards must be validated in accordance with the
requirements described in the chip technical specifications as published from
time to time by the Corporation.
NOTE
An additional regional Rule on this topic appears in Chapter 17, “Europe Region,”
of this rulebook.
7.14 POI Terminal Transaction Log
A POI Terminal Transaction log must be maintained.
The log must include, at a minimum, the same information provided on the
Cardholder receipt, including the Card sequence number, if present. The
log must include the full PAN, unless otherwise supported by supplementary
reported data.
The log whether paper, fiche, or an online authorization file that may be
available for research purposes at the Acquirer’s site, must not include the PIN
or any discretionary data from the Card’s magnetic stripe or chip. Only the data
necessary for research should be recorded. An Issuer may request a copy of
this information.
The POI Terminal must not electronically record a Card’s full magnetic stripe
or chip data for the purpose of allowing or enabling subsequent authorization
request.
The only exception to this Rule is for Merchant-approved Transactions, acquired
at POS Terminals, which subsequently have been declined by the Issuer. The
Merchant may resubmit the Transaction for a period up to thirteen (13) calendar
days after the Transaction date. In these circumstances, the required data may
be logged until either the Transaction is authorized or the end of the thirteen
(13)-day period, whichever occurs first.
When an attempted Transaction is rejected, an indication or reason for the
rejection must be included on the Terminal Transaction log.
NOTE
Additional regional Rules and a Rule variation on this topic appear in Chapter 17,
“Europe Region,” and Chapter 20, “United States Region,” of this rulebook.
7.15 Requirements for Transaction Receipts
For every completed authorized Transaction, a receipt must be made available
to the Cardholder either automatically or upon the Cardholder’s request.
©1993–2012 MasterCard. Proprietary. All rights reserved.
7-36 9 November 2012 • Maestro Global Rules