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Maestro Global Rules (PDF) - MasterCard

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Acquiring<br />

7.16 POS Terminal and Terminal Availability<br />

The Corporation strongly recommends that if a POS Terminal generates a<br />

Merchant copy of the Cardholder receipt, the Merchant copy should also reflect<br />

only the last four (4) digits of the PAN, replacing all preceding digits with fill<br />

characters that are neither blank spaces nor numeric characters, such as “X,”<br />

“*,” or “#.”<br />

Solely with respect to any deployed POS Terminal currently producing<br />

Cardholder receipts that properly reflect only the last four (4) digits of the PAN,<br />

the POS Terminal software changes required to exclude the Card expiration<br />

date from the Cardholder receipt may be implemented with a future software<br />

update, but no later than 31 December 2010.<br />

NOTE<br />

A regional Rule variation on this topic appears in Chapter 17, “Europe Region,”<br />

of this rulebook.<br />

7.15.6.2 Terminal<br />

The Cardholder receipts generated by all Terminals must omit the Card<br />

expiration date. In addition, the Cardholder receipt generated by all Terminals<br />

must reflect only the last four (4) digits of the PAN. All preceding digits of the<br />

PAN must be replaced with fill characters that are neither blank spaces nor<br />

numeric characters, such as “x,” “*”, or “#”.<br />

Solely with respect to any deployed Terminal currently producing Cardholder<br />

receipts that properly reflect only the last four (4) digits of the PAN, the<br />

Terminal software changes required to exclude the Card expiration date from<br />

the Cardholder receipt may be implemented with a future software update,<br />

but no later than 31 December 2010.<br />

NOTE<br />

A regional Rule variation on this topic appears in Chapter 16, “Canada Region,”<br />

of this rulebook.<br />

7.15.7 Chip Transactions<br />

In addition to the minimum data elements, receipts related to chip Transactions<br />

must contain the application label and may, at the Acquirer’s discretion,<br />

additionally contain the Transaction certificate and related data.<br />

7.16 POS Terminal and Terminal Availability<br />

Each Acquirer must take all reasonable actions to ensure that all POS Terminals<br />

and Terminals are available for use by Cardholders during normal business<br />

hours.<br />

“Normal business hours” are those hours customarily observed in the location<br />

at which the Card is being used.<br />

©1993–2012 <strong>MasterCard</strong>. Proprietary. All rights reserved.<br />

7-40 9 November 2012 • <strong>Maestro</strong> <strong>Global</strong> <strong>Rules</strong>

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