Maestro Global Rules (PDF) - MasterCard

Customer Obligations
3.5 Temporary Suspension of Services and Participation
3.5 Temporary Suspension of Services and Participation
In the event of an emergency, which in the opinion of the Corporation poses
a threat to the safety and soundness of the Corporation, including but not
limited to its security, financial or operational integrity, the Corporation may
temporarily suspend any Corporation services, or the participation of any entity
in any such services.
3.6 Non-discrimination
3.6.1 POS Transactions
Customers may not discriminate against any Merchant with regard to processing
and authorizing Transactions received.
3.6.2 Terminal Transactions
Pursuant to the Rules, and the regulations, policies and technical specifications
of the Corporation, each Customer must:
1. honor all valid Cards and MasterCard cards at each Terminal for which it
is responsible, in a manner that is no less favorable than the manner in
which it honors the cards of any other ATM network in which the Customer
takes part; and
2. acquire and process all valid Transactions and MasterCard transactions in a
manner that is no less favorable than the manner in which it acquires and
processes transactions of any other ATM network in which the Customer
takes part.
Except as permitted under the Rules, a Customer must not discriminate against
other Customers of the Corporation as to any of the terms or conditions
upon which it honors Cards, or MasterCard cards, or acquires or processes
Transactions or MasterCard transactions.
If an Acquirer is expressly permitted by the Corporation or local law to block
use of its ATMs to Cards in the Corporation issued by a Customer within the
same country, the Acquirer must display notifications accompanying the Marks
on or near such ATMs informing the affected Cardholders that their Cards are
not accepted.
NOTE
Additional regional Rules on this topic appear in Chapter 17, “Europe Region,”
of this rulebook.
©1993–2012 MasterCard. Proprietary. All rights reserved.
3-8 9 November 2012 • Maestro Global Rules