Maestro Global Rules (PDF) - MasterCard

Acquiring
7.15 Requirements for Transaction Receipts
For every completed authorized electronic commerce Transaction, a receipt
page must be displayed after the Cardholder confirms a purchase. The display
of the receipt on the screen must be printable.
If technically feasible, PIN-Based In-Branch Terminals must provide a
Transaction receipt to the Cardholder either automatically or upon the
Cardholder’s request.
Discretionary data from the magnetic stripe or chip must not be printed on the
receipt.
A balance inquiry, where offered, must make available (or optionally display)
to the Cardholder, a receipt containing account balance information as specified
in the applicable technical specifications.
If a Transaction receipt is produced following an unsuccessful Transaction
attempt, the receipt must contain the response or failure reason, in addition to
all other required information as specified in this section.
NOTE
Additional regional Rules on this topic appear in Chapter 17, “Europe Region,” of
this rulebook, and a Rule variation on this topic appears in Chapter 21, “Maestro
PayPass” of this rulebook.
7.15.1 Receipt Contents for POS Terminals
The contents of the receipt must be in accordance with the following minimum
requirements:
1. Transaction amount (in a dual currency environment, the Transaction
currency must be identified on the receipt; in all other environments, the
Transaction currency symbol is recommended);
2. Transaction date;
3. Transaction type;
4. Account type selected (if supported);
5. primary account number (PAN)—(The PAN must be truncated as specified
below);
6. POS Terminal number and/or location (retailer name and/or identification);
7. trace number;
8. Transaction time;
9. Transaction result; and
10. any other information required under applicable laws, Rules, and the
regulations, policies, and technical specifications of the Corporation.
Refer to Rule 7.15.5 of this rulebook for the Transaction receipt requirements
applicable to currency conversion by the Acquirer.
©1993–2012 MasterCard. Proprietary. All rights reserved.
Maestro Global Rules • 9 November 2012 7-37