Maestro Global Rules (PDF) - MasterCard

Customer Obligations
3.15 Integrity of Brand and Network
Such criteria may include both objective standards, such as the measurement of
capital adequacy, and subjective standards, such as evaluating key management
experience and ability, the area in which the Customer engages in business,
and the manner in which such business is conducted.
3.15 Integrity of Brand and Network
A Customer may not directly or indirectly engage in or facilitate any action that is
illegal, or that, in the judgment of the Corporation and whether or not addressed
elsewhere in the Standards, damages or may damage the goodwill or reputation
of the Corporation or of any Mark, and the Customer will promptly cease
engaging in or facilitating any such action upon request of the Corporation.
In addition, a Customer must not place or cause to be placed on any Card or an
any POI Terminal or acceptance device any image, information, application or
product that would in any way, directly or indirectly, have or potentially have
the effect of diminishing or devaluing the reputation or utility of the Marks, a
Card, or any of the Corporation’s products, programs, services, networks, or
systems.
NOTE
Additional regional Rules on this topic appear in Chapter 20, “United States
Region,” of this rulebook.
3.16 Transaction Requirements
Each Customer must, in accordance with the Standards:
1. Accept and present to the Issuer records of Transactions arising from the use
of a Card issued by any other Customer from any Merchant the Customer
has authorized to honor Cards;
2. Accept Transactions received from another Customer arising from the use of
any Card issued by it;
3. Maintain, directly or indirectly, a functional twenty-four-hour per day
operating connection to the Interchange System, and not force any other
Customer wishing to operate multilaterally using the Interchange System
into bilateral agreements.
3.17 Agreements between Customers
The rights, duties, obligations and limitations contained in the Rules, and the
regulations, policies, License and technical specifications of the Corporation,
apply to all Customers, except as they may be expressly limited by contract
with the Corporation.
©1993–2012 MasterCard. Proprietary. All rights reserved.
3-16 9 November 2012 • Maestro Global Rules