Maestro Global Rules (PDF) - MasterCard

United States Region
7.17 Connection to the Interchange System
Direct-connect Principals and their Designees must establish a
telecommunications circuit equipped with a backup service, between their
processing site and the Interchange System.
7.17.6 Interface
In addition to the Rules in Chapter 7, “Acquiring,” Rule 7.17.6 in part 1 of this
rulebook, the following applies:
Direct-connect Principals and their Designees must maintain the necessary
computer hardware and software to maintain the interface to the Interchange
System in accordance with the Rules and the technical specifications of the
Corporation.
7.17.7 Message Formats
In addition to the Rules in Chapter 7, “Acquiring,” Rule 7.17.7 in part 1 of this
rulebook, the following applies:
All direct-connect Principals and their Designees must comply with the technical
specifications set forth in the Single Message System Specifications manual.
7.17.11 Hours of Operation
The following replaces the Rules in Chapter 7, “Acquiring,” Rule 7.17.11 in
part 1 of this rulebook:
Direct-connect Principals and their Designees must notify the Corporation of
their scheduled outages. Customers’ hours of operation must be so defined as
to meet the criteria of Chapter 9, “Processing Requirements,” Rule 9.8 in part 1
of this rulebook.
7.17.11.1 Maintenance Events
Customers must provide the Corporation with written notification of downtime
required for maintenance events at least forty-eight (48) hours before any
regularly scheduled maintenance events.
For emergency maintenance, Customers must provide the Corporation with
written notification within five (5) business days after the occurrence of such
event.
©1993–2012 MasterCard. Proprietary. All rights reserved.
20-16 9 November 2012 • Maestro Global Rules