06.11.2014 Views

ANÁLISE DOS INDICADORES DE DESEMPENHO ... - Ppga.com.br

ANÁLISE DOS INDICADORES DE DESEMPENHO ... - Ppga.com.br

ANÁLISE DOS INDICADORES DE DESEMPENHO ... - Ppga.com.br

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

195<<strong>br</strong> />

• SMDP – Sistema de Medição de Desempenho Pró-ativo de Daniels e<<strong>br</strong> />

Burns (1997);<<strong>br</strong> />

• IDPMSb – Integrated and Dynamic Performance Measurement System de<<strong>br</strong> />

Ghalayini e Noble (1996) e Ghalayini, Noble e Crowe (1997);<<strong>br</strong> />

• AS – Accountabilitiy Scorecard de Nickols (1997);<<strong>br</strong> />

• SS – Strategic Scorecard de Slatter et al. (1997);<<strong>br</strong> />

• VMS – Visual Measurement System de Sink e Clark (1996);<<strong>br</strong> />

• AMPI – Alternativa de Medição so<strong>br</strong>e a Perspectiva de Interessados de<<strong>br</strong> />

Love e Holt (2000);<<strong>br</strong> />

• PP – Performance Prism de Kennerley e Neely (2002); Neely, Adams e<<strong>br</strong> />

Crowe (2001); e<<strong>br</strong> />

• SMDG – Sistema de Medição de Desempenho Global da FPNQ (2001b).

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!