Zbornik radova Koridor 10 - Kirilo Savić

3rd International Scientific and Professional Conference
CORRIDOR 10 - a sustainable way of integrations
4. SURVEYING METHODOLOGY
Same as in other Civitas ELAN partner cities also in Ljubljana the survey on intermodality and
intermodal infrastructure planning was prepared. Although the Civitas ELAN cities can’t be indefinitely
compared by its urban structure, demographic status, usage of transport modes e.g., comparisons
between cities in terms of usage and intermodal infrastructure operation can be exposed. The survey
within Ljubljana was prepared with the aim to gain additional data about satisfaction with intermodal
infrastructure, usage of intermodal interchanges and satisfaction with functioning of intermodal
interchanges. Survey was carried out on various locations around Ljubljana Civitas ELAN test corridor
on Dunajska, Slovenska and Barjanska streets and on Park and Ride facilities on the city outskirts. In
the survey correspondents also proposed their view on intermodal infrastructure in the future. During
the surveying period, before the summer vacations in the July 2011, altogether 617 surveys on
intermodality in Ljubljana were assessed.
In order to reach respondents that are using intermodal infrastructure and also other respondents that
are less likely to use intermodal junction points the structure of surveying locations was split into two
categories. In the first category surveying took place on intermodal interchanges where there was
more likely to survey more or less regular users of intermodal infrastructure. At the intermodal
interchanges 303 surveys were completed. Second category of surveying location remained neutral,
because in the main city squares, before shopping malls and on other interested locations the
possibility to survey a person which is regularly using intermodal interchanges is lower.
Surveying on intermodal interchanges included main Ljubljana railway station (located on the X. pan-
European corridor) with the nearest car and bicycle parking places, main Ljubljana bus station, city
public transport stations Bavarski dvor (both ways), Konzorcij, Pošta and Drama (all one way) and
Park and Ride system Dolgi most, P+R Stožice and P+R Rudnik. Both genders were equally
distributed and also the surveying sample resembled to demographic structure of Ljubljana.
5. USER’S PERCEPTION OF CURRENT INTERMODAL INFRASTRUCTURE IN LJUBLJANA
In the questionnaire there was a sequence of questions referring to the perception of the intermodal
infrastructure planning processes in Ljubljana. In order to understand the results of the survey better
the current situation on intermodality in Ljubljana that could have an effect on the answers was also
considered. Those influences were introducing of BicikeLJ public bicycle rental system in May 2011
and implementation of 25 electronic timetables displays on frequent bus stations in Ljubljana within
Civitas ELAN project in September 2010.
Municipality of Ljubljana (MOL) in May 12 th 2011 introduced the public bicycle rental system BicikeLj
with 300 bicycles on 30 parking places. The renting system was well accepted since in just two
months after activation almost 17.000 users have logged to the system and 130.000 bicycle rentals
have been made. Further on until September 2012 almost 900.000 rentals have been made from
more than 37.700 long-therm users. For busting the usage of new rental service many promotion
activities took place. Survey showed that many respondents felt familiar with the intermodal
infrastructure planning from the promotions of BicikeLj renting system. Since implementation of the
public bikes renting systems presented new travel option for the residents, the implemented innovation
also improved the status of intermodality in the city.
Also many respondents felt that the electronic displays on the city bus stops are the right way to
promote intermodal infrastructure in Ljubljana, since additional information about accurate bus arrivals
encourages use city bus services. Although the timetable displays are proven to be innovative and
important for the users of public transport services, some users share same opinion that electronic
timetable should be located on almost every bus station in the city. Some of the respondents have
also some bad experiences with inconsistency of displays with actual bus timetables as busses
sometimes arrive later than it is shown on display which is quite disturbing from the user’s perspective.
Consequently, some respondents proposed better functioning of time schedules and real time
information systems.
The main results of the field survey indicated that citizens in overall feel informed about intermodal
infrastructure planning processes and are rather satisfied with the information they receive. When
questioning the awareness about the on-going process of intermodal infrastructure planning 65 % of
respondents answered affirmatively that they are familiar with transport planning processes taking
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