Nestlé in society Creating Shared Value and meeting our commitments 2015
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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />
Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />
Nutrition, health<br />
<strong>and</strong> wellness<br />
Rural development<br />
Water<br />
Environmental<br />
susta<strong>in</strong>ability<br />
Human rights<br />
<strong>and</strong> compliance<br />
Our<br />
people<br />
Supplier environmental assessment G4-DMA, G4-EN32, G4-EN33, Supplier assessment for labor practices G4-DMA, G4-LA15, Supplier human rights assessment G4-DMA, G4-HR10,<br />
Animal welfare G4-DMA, Supplier assessment for impacts on <strong>society</strong> G4-DMA, G4-SO9, G4-SO10<br />
Our commitment<br />
Implement responsible s<strong>our</strong>c<strong>in</strong>g <strong>in</strong> <strong>our</strong><br />
supply cha<strong>in</strong><br />
<strong>Nestlé</strong>’s Responsible S<strong>our</strong>c<strong>in</strong>g activities work across three<br />
str<strong>and</strong>s –<br />
• Farmer Connect: farmers <strong>and</strong> co-operatives through whom<br />
we buy materials directly;<br />
• Tier 1 suppliers: suppliers with whom we deal directly; <strong>and</strong><br />
• Sub-tier suppliers: who supply <strong>our</strong> suppliers <strong>and</strong> from<br />
whom we do not buy directly.<br />
The <strong>Nestlé</strong> RSG sets out the acceptable means of verification<br />
<strong>and</strong> what constitutes the def<strong>in</strong>ition of ‘Responsibly S<strong>our</strong>ced’.<br />
Our Responsible S<strong>our</strong>c<strong>in</strong>g activities def<strong>in</strong>e <strong>in</strong>gredients aga<strong>in</strong>st<br />
these two benchmarks:<br />
• Responsibly S<strong>our</strong>ced: where places of orig<strong>in</strong> are assessed<br />
aga<strong>in</strong>st <strong>our</strong> RSG requirements <strong>and</strong> found to be compliant,<br />
or corrective action plans are developed (or equivalent<br />
st<strong>and</strong>ards implemented); <strong>and</strong><br />
• Traceable: where <strong>in</strong>gredients we buy are identified back to<br />
their places of orig<strong>in</strong>, such as mill, plantation or farm.<br />
Tier 1 audit<strong>in</strong>g<br />
<strong>Nestlé</strong>’s audit<strong>in</strong>g of Tier 1 suppliers began <strong>in</strong> 2010. The<br />
purpose of the audits is to verify how a material or service is<br />
produced <strong>and</strong> to drive <strong>our</strong> direct suppliers’ cont<strong>in</strong>uous<br />
progress towards full compliance with <strong>our</strong> Supplier Code. All<br />
new suppliers are screened when enter<strong>in</strong>g <strong>in</strong>to a bus<strong>in</strong>ess<br />
relationship with <strong>Nestlé</strong>, <strong>and</strong> sign<strong>in</strong>g the code is an <strong>in</strong>tegral<br />
part of <strong>our</strong> m<strong>and</strong>atory vendor approval process.<br />
The process<br />
Suppliers are required to arrange <strong>and</strong> host an ethical audit to<br />
show they are adher<strong>in</strong>g to national <strong>and</strong> <strong>in</strong>ternational laws <strong>and</strong><br />
st<strong>and</strong>ards, <strong>and</strong> the m<strong>in</strong>imum st<strong>and</strong>ards set out <strong>in</strong> <strong>our</strong> Supplier<br />
Code. These take place across all categories (raw, packaged,<br />
etc.) globally.<br />
Audits are carried out by approved <strong>in</strong>dependent verification<br />
firms, us<strong>in</strong>g either the Sedex Members Ethical Trade Audit<br />
(SMETA) 4 Pillars guidel<strong>in</strong>e for most of the production facilities<br />
or the EcoVadis methodology for certa<strong>in</strong> services suppliers.<br />
The topics assessed reflect best practice <strong>in</strong> lab<strong>our</strong> st<strong>and</strong>ards,<br />
health <strong>and</strong> safety, the environment <strong>and</strong> bus<strong>in</strong>ess ethics.<br />
Because of the scale of <strong>our</strong> global operations <strong>and</strong> the vast size<br />
of <strong>our</strong> supply cha<strong>in</strong>s, <strong>our</strong> Responsible S<strong>our</strong>c<strong>in</strong>g activities<br />
cont<strong>in</strong>ue to focus on 12 priority categories: palm oil, soya, sugar,<br />
pulp <strong>and</strong> paper, coffee, cocoa, dairy, fish <strong>and</strong> seafood, shea (to<br />
be replaced by cereals <strong>in</strong> 2016), vanilla, hazelnuts, <strong>and</strong> meat,<br />
poultry <strong>and</strong> eggs.<br />
The audit process<br />
3 Resolution<br />
If any gaps are identified <strong>in</strong><br />
relation to <strong>our</strong> st<strong>and</strong>ards, we<br />
support the supplier to close<br />
these by work<strong>in</strong>g together on<br />
an agreed c<strong>our</strong>se of action.<br />
If a supplier doesn’t improve<br />
its practices with<strong>in</strong> an agreed<br />
timeframe, we remove them<br />
from <strong>our</strong> supply cha<strong>in</strong> <strong>and</strong> look<br />
to establish new partnerships<br />
with other suppliers.<br />
1 Site visit<br />
Site visits take place on a<br />
roll<strong>in</strong>g basis, us<strong>in</strong>g consistent<br />
audit criteria cover<strong>in</strong>g:<br />
• Lab<strong>our</strong> st<strong>and</strong>ards;<br />
• Safety <strong>and</strong> health;<br />
• Environment; <strong>and</strong><br />
• Bus<strong>in</strong>ess <strong>in</strong>tegrity.<br />
2 Report<br />
Follow<strong>in</strong>g a site visit, the<br />
auditor* provides a report for<br />
the supplier <strong>and</strong> for <strong>Nestlé</strong>,<br />
identify<strong>in</strong>g any issues of<br />
non-compliance.<br />
* Lead<strong>in</strong>g verification firms<br />
Bureau Veritas, Intertek <strong>and</strong> SGS.<br />
<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 107