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Nestlé in society Creating Shared Value and meeting our commitments 2015

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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />

Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />

Nutrition, health<br />

<strong>and</strong> wellness<br />

Rural development<br />

Water<br />

Environmental<br />

susta<strong>in</strong>ability<br />

Human rights<br />

<strong>and</strong> compliance<br />

Our<br />

people<br />

G4-EC7, Procurement practices G4-DMA, FP2, Supplier environmental assessment G4-DMA, G4-EN33, Supplier assessment for labor practices G4-DMA,<br />

G4-LA15, G4-HR10, Animal welfare G4-DMA, G4-SO9, G4-SO10<br />

Farmer Help Camps<br />

<strong>Nestlé</strong> Pakistan procures fresh milk from 150 000 farmers,<br />

either directly or through third parties. Most farmers have f<strong>our</strong><br />

to five animals, with an average milk production of fewer than<br />

eight litres per day for cows <strong>and</strong> f<strong>our</strong> litres for buffalo, which<br />

means there are significant opportunities to <strong>in</strong>crease yields <strong>and</strong><br />

farmers’ <strong>in</strong>comes.<br />

After the 2010 floods that destroyed crops <strong>and</strong> left many<br />

people <strong>in</strong> Pakistan homeless, <strong>Nestlé</strong> <strong>in</strong>itiated Farmer Help<br />

Camps, br<strong>in</strong>g<strong>in</strong>g food, relief <strong>and</strong> f<strong>in</strong>ancial support to more than<br />

50 000 people. To help farmers rebuild agricultural capacity,<br />

<strong>Nestlé</strong> funded a vacc<strong>in</strong>ation programme for 300 000 animals,<br />

<strong>and</strong> provided advice on animal husb<strong>and</strong>ry <strong>and</strong> fodder<br />

production.<br />

Follow<strong>in</strong>g their success, Farmer Help Camps have<br />

cont<strong>in</strong>ued to be rolled out, with veter<strong>in</strong>ary <strong>and</strong> agronomy<br />

specialists visit<strong>in</strong>g villages to support <strong>and</strong> tra<strong>in</strong> farmers <strong>and</strong><br />

raise awareness of good agricultural practices. Specialists<br />

organise one or two Farmer Help Camps weekly. Activities<br />

<strong>in</strong>clude animal vacc<strong>in</strong>ations <strong>and</strong>/or deworm<strong>in</strong>g, advice on<br />

us<strong>in</strong>g animal drugs; <strong>in</strong>troduc<strong>in</strong>g low-cost, quality concentrate<br />

animal feed; advice on fodder production <strong>and</strong> fertiliser use;<br />

dissem<strong>in</strong>at<strong>in</strong>g <strong>in</strong>formation on good practices; organis<strong>in</strong>g<br />

awareness camps at schools; <strong>and</strong> help<strong>in</strong>g farmers prepare for<br />

future disasters.<br />

S<strong>in</strong>ce 2010, around 17 000 camps have been held, with a<br />

total attendance of nearly 330 000 participants.<br />

Procurement of milk derivatives<br />

<strong>Nestlé</strong> buys a large quantity of milk derivatives, such as whey<br />

prote<strong>in</strong>, lactose, cheese <strong>and</strong> milk powders. These are used <strong>in</strong><br />

many applications, <strong>in</strong>clud<strong>in</strong>g healthcare products, beverage<br />

mixes, ready-to-dr<strong>in</strong>k milk <strong>and</strong> <strong>in</strong>fant formula.<br />

The best raw materials are vital <strong>in</strong> foods <strong>and</strong> beverages for<br />

mothers <strong>and</strong> <strong>in</strong>fants. Infants <strong>and</strong> young children are much<br />

more sensitive to contam<strong>in</strong>ants because their organs <strong>and</strong><br />

immune systems are not fully developed <strong>and</strong> their diets are<br />

less varied than those of adults. While <strong>in</strong>fant nutrition is tightly<br />

regulated around the world, guidel<strong>in</strong>es <strong>and</strong> requirements differ<br />

between countries. However, we often go beyond local<br />

legislation: the dairy-based <strong>in</strong>gredients we use <strong>in</strong> <strong>our</strong> baby<br />

food must comply with <strong>our</strong> own global st<strong>and</strong>ards, which are<br />

among the strictest <strong>in</strong> the world, <strong>and</strong> must be 100% traceable.<br />

Verification <strong>and</strong> certification<br />

We work with <strong>in</strong>dependent auditor, SGS, for dairy foods (as<br />

well as for meat, poultry <strong>and</strong> eggs. SGS conducts farm<br />

assessments <strong>in</strong> <strong>our</strong> suppliers’ upstream supply cha<strong>in</strong>s aga<strong>in</strong>st<br />

<strong>our</strong> RSG, with a focus on farm animal welfare, lab<strong>our</strong> practices<br />

<strong>and</strong> environmental impacts. It uses the Responsible S<strong>our</strong>c<strong>in</strong>g<br />

Assessment protocol we developed with World Animal<br />

Protection.<br />

• In <strong>2015</strong>, 130 dairy farm assessments were carried out<br />

worldwide. Issues found ranged from miss<strong>in</strong>g<br />

documentation (e.g. tra<strong>in</strong><strong>in</strong>g <strong>and</strong> fertiliser application<br />

records) to issues concern<strong>in</strong>g pa<strong>in</strong>ful procedures, such as<br />

thermal disbudd<strong>in</strong>g without local anaesthetic; <strong>and</strong><br />

• Some of SGS’s assessments were attended by<br />

representatives from World Animal Protection, who also<br />

support <strong>Nestlé</strong> <strong>in</strong> tra<strong>in</strong><strong>in</strong>g SGS auditors on animal health<br />

<strong>and</strong> welfare issues. Six tra<strong>in</strong><strong>in</strong>g sessions were delivered by<br />

<strong>our</strong> Global Procurement Team to 40 SGS auditors <strong>in</strong> <strong>2015</strong>,<br />

cover<strong>in</strong>g <strong>Nestlé</strong>’s RSG requirements <strong>and</strong> the assessment<br />

process, while World Animal Protection conducted tra<strong>in</strong><strong>in</strong>g<br />

on farm animal welfare. We are gradually implement<strong>in</strong>g <strong>our</strong><br />

RSG <strong>and</strong> category-specific requirements along <strong>our</strong> global<br />

supply cha<strong>in</strong>s. These re<strong>in</strong>force <strong>our</strong> specific <strong>commitments</strong> on<br />

farm animal welfare, <strong>and</strong> cover breed<strong>in</strong>g, feed<strong>in</strong>g, hous<strong>in</strong>g<br />

<strong>and</strong> husb<strong>and</strong>ry, health, transport <strong>and</strong> slaughter<strong>in</strong>g.<br />

Traceability <strong>in</strong> the supply cha<strong>in</strong><br />

By the end of <strong>2015</strong>, we had made good progress on<br />

traceability <strong>and</strong> Responsible S<strong>our</strong>c<strong>in</strong>g for dairy products.<br />

Dairy supply cha<strong>in</strong> traceability results<br />

Palm oil<br />

7 million tonnes<br />

59%<br />

52%<br />

Total volume:<br />

7 million tonnes<br />

Percentage of volume<br />

traceable: 59%<br />

(<strong>2015</strong> target: 50%)<br />

Percentage of volume<br />

Responsibly S<strong>our</strong>ced: 52%<br />

(<strong>2015</strong> target: 45%)<br />

We bought around 420 000 tonnes of palm oil <strong>in</strong> <strong>2015</strong> – around<br />

1% of the global production – from a number of process<strong>in</strong>g<br />

companies that s<strong>our</strong>ce oil from Malaysia, Indonesia <strong>and</strong> other<br />

countries.<br />

We ma<strong>in</strong>ly use palm oil as a cook<strong>in</strong>g oil <strong>and</strong> as an <strong>in</strong>gredient<br />

<strong>in</strong> food categories, such as confectionery <strong>and</strong> cul<strong>in</strong>ary.<br />

Verification <strong>and</strong> certification<br />

Our category-specific requirements for palm oil require <strong>our</strong><br />

suppliers to s<strong>our</strong>ce oil from plantations that:<br />

• Comply with local laws <strong>and</strong> regulations;<br />

• Do not come from areas cleared of natural forest after<br />

November 2005;<br />

• Respect the FPIC of local <strong>and</strong> <strong>in</strong>digenous communities;<br />

• Protect high-carbon-value forests;<br />

• Protect peatl<strong>and</strong>s; <strong>and</strong><br />

• Comply with the pr<strong>in</strong>ciples <strong>and</strong> criteria of the Roundtable on<br />

Susta<strong>in</strong>able Palm Oil (RSPO), the <strong>in</strong>dustry-wide certification<br />

body that promotes the growth <strong>and</strong> use of susta<strong>in</strong>able palm<br />

oil products.<br />

<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 128

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