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Nestlé in society Creating Shared Value and meeting our commitments 2015

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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />

Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />

Nutrition, health<br />

<strong>and</strong> wellness Rural development Water<br />

Environmental<br />

susta<strong>in</strong>ability<br />

Human rights<br />

<strong>and</strong> compliance<br />

Our<br />

people<br />

G4-EC2, Energy G4-DMA, Emissions G4-DMA<br />

Provid<strong>in</strong>g climate change leadership<br />

With the highest carbon dioxide levels <strong>in</strong> years, the result<strong>in</strong>g changes <strong>in</strong> climate may threaten global food security<br />

<strong>in</strong> general, <strong>and</strong> <strong>our</strong> bus<strong>in</strong>ess <strong>in</strong> particular. The long-term supply of safe, high-quality <strong>in</strong>gredients for <strong>our</strong> products<br />

may be affected as crop yields fall <strong>and</strong> production areas shift. And the ability to manufacture or distribute food<br />

products may be hampered by extreme weather events such as floods <strong>and</strong> storms. That’s why climate change is a<br />

material issue for <strong>Nestlé</strong>, <strong>and</strong> why <strong>our</strong> response to climate change across the value cha<strong>in</strong> is a holistic one.<br />

Our approach<br />

The food <strong>and</strong> dr<strong>in</strong>k sector relies on a secure <strong>and</strong> susta<strong>in</strong>able<br />

supply of raw materials. Changes <strong>in</strong> climate <strong>and</strong> weather<br />

patterns can impact the sector significantly, affect<strong>in</strong>g food<br />

security <strong>and</strong> price stability. The scale of the challenge is such<br />

that climate change <strong>in</strong>itiatives require broad-based<br />

commitment <strong>and</strong> multi-stakeholder effort.<br />

Climate change is deeply <strong>in</strong>tegrated <strong>in</strong>to <strong>our</strong> company-wide<br />

risk management processes, <strong>and</strong> we are committed to<br />

provid<strong>in</strong>g climate change leadership while cont<strong>in</strong>uously<br />

mak<strong>in</strong>g efforts to improve the environmental performance of<br />

<strong>our</strong> operations.<br />

Our commitment goes beyond reduc<strong>in</strong>g the air emissions of<br />

<strong>our</strong> operations, <strong>and</strong> those associated with the production <strong>and</strong><br />

distribution of <strong>our</strong> products. It <strong>in</strong>cludes climate change<br />

adaptation, responsible water stewardship, as water availability<br />

<strong>and</strong> security is where climate change will become apparent<br />

first; it also encompasses striv<strong>in</strong>g for zero waste; us<strong>in</strong>g energy<br />

<strong>and</strong> res<strong>our</strong>ces efficiently; switch<strong>in</strong>g to cleaner fuels; <strong>in</strong>vest<strong>in</strong>g<br />

<strong>in</strong> <strong>and</strong> utilis<strong>in</strong>g susta<strong>in</strong>ably managed renewable energy<br />

s<strong>our</strong>ces; <strong>and</strong> optimis<strong>in</strong>g distribution networks.<br />

We commit to set science-based GHG emissions<br />

reduction targets <strong>and</strong> to focus on climate change<br />

adaptation because this is fully aligned with <strong>our</strong> own<br />

explicit <strong>commitments</strong>, which reflect <strong>our</strong> respect for<br />

the <strong>society</strong> <strong>in</strong> which we operate, respect for the<br />

environment <strong>and</strong> respect for future generations.”<br />

Paul Bulcke, Chief Executive Officer, <strong>Nestlé</strong><br />

Mapp<strong>in</strong>g milk loss <strong>and</strong> waste<br />

<strong>in</strong> Pakistan<br />

To further underst<strong>and</strong> <strong>and</strong> reduce the waste occurr<strong>in</strong>g <strong>in</strong> <strong>our</strong><br />

supply cha<strong>in</strong>, we <strong>in</strong>itiated a milk waste mapp<strong>in</strong>g exercise <strong>in</strong><br />

Pakistan, apply<strong>in</strong>g the WRI Food Loss & Waste Protocol (see<br />

above). The Pakistani dairy sector was chosen because of its<br />

complexity, the high volumes <strong>in</strong>volved <strong>and</strong> because it provided<br />

an opportunity to test the efficiency of <strong>our</strong> dairy hub model.<br />

Work<strong>in</strong>g with external consultants, we mapped the value<br />

cha<strong>in</strong> from farms to consumers. In total, <strong>Nestlé</strong> processes 480<br />

kilotonnes of milk a year, s<strong>our</strong>ced ma<strong>in</strong>ly from traditional small<br />

farms but also some larger operations. Before reach<strong>in</strong>g <strong>our</strong><br />

factories, the milk transits through village milk collection <strong>and</strong><br />

chill<strong>in</strong>g centres; after process<strong>in</strong>g, 90% of it is sold through<br />

traditional trade channels.<br />

For each stage of the value cha<strong>in</strong>, we analysed all potential<br />

causes of wastage. Losses were quantified (either through<br />

<strong>in</strong>terview or direct observation) <strong>and</strong> extrapolated across the<br />

supply cha<strong>in</strong>. Milk reused elsewhere <strong>in</strong> the supply cha<strong>in</strong> (for<br />

example, as animal feed) was counted as a loss.<br />

Results were impressive. The total milk loss <strong>in</strong> <strong>our</strong> supply<br />

cha<strong>in</strong> was estimated to be only 1.4%, significantly lower than<br />

other estimates (approximately 15% to 19% of the milk sold by<br />

Pakistani farmers is wasted en route to market, accord<strong>in</strong>g to an<br />

Asian Development Bank report of 2004). This is due to the<br />

cool<strong>in</strong>g, storage <strong>and</strong> transport systems we have <strong>in</strong> place.<br />

In addition, shar<strong>in</strong>g best practice between farmers<br />

contributes to <strong>in</strong>creased milk production <strong>and</strong> less milk be<strong>in</strong>g<br />

rejected by chill<strong>in</strong>g centres, while improved management at<br />

the retail stage could further reduce product losses.<br />

<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 207

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