Nestlé in society Creating Shared Value and meeting our commitments 2015
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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />
Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />
Nutrition, health<br />
<strong>and</strong> wellness<br />
Rural development<br />
Water<br />
Environmental<br />
susta<strong>in</strong>ability<br />
Human rights<br />
<strong>and</strong> compliance<br />
Our<br />
people<br />
G4-EC7, Procurement practices G4-DMA, Supplier environmental assessment G4-DMA, G4-EN33, Supplier assessment for labor practices G4-DMA,<br />
G4-LA15, G4-HR5, G4-HR10, G4-SO9, G4-SO10<br />
Hazelnuts<br />
Turkey is the world’s lead<strong>in</strong>g producer of hazelnuts, with<br />
around 75% of the total global production. <strong>Nestlé</strong> ma<strong>in</strong>ly<br />
purchases hazelnuts as a raw material from the eastern <strong>and</strong><br />
western parts of the Black Sea region of Turkey; of the 7000<br />
tonnes we s<strong>our</strong>ced <strong>in</strong> <strong>2015</strong>, more than 4000 tonnes came from<br />
these areas. We do not s<strong>our</strong>ce directly from the farms but<br />
from a small number of suppliers, who obta<strong>in</strong> the hazelnuts<br />
through a cha<strong>in</strong> of <strong>in</strong>termediaries.<br />
As well as be<strong>in</strong>g used whole, hazelnuts can also be roasted,<br />
powdered <strong>and</strong> puréed for use <strong>in</strong> a range of foods <strong>and</strong><br />
beverages, <strong>in</strong>clud<strong>in</strong>g confectionery, pastries <strong>and</strong> ice cream.<br />
Traceability <strong>in</strong> the supply cha<strong>in</strong><br />
Work<strong>in</strong>g with the FLA we have identified <strong>and</strong> implemented a<br />
range of measures, such as tra<strong>in</strong><strong>in</strong>g farmers on good<br />
agricultural practices <strong>and</strong> runn<strong>in</strong>g summer school activities to<br />
remove children from lab<strong>our</strong> <strong>in</strong> the orchards. Read more <strong>in</strong><br />
Human rights <strong>and</strong> compliance.<br />
In <strong>2015</strong>, we made further progress towards <strong>our</strong> ambition to<br />
s<strong>our</strong>ce all <strong>our</strong> hazelnuts from transparent supply cha<strong>in</strong>s,<br />
subject to FLA’s lab<strong>our</strong> assessments, monitor<strong>in</strong>g <strong>and</strong><br />
remediation systems.<br />
Hazelnuts supply cha<strong>in</strong> traceability results<br />
7 000 tonnes<br />
65%<br />
20%<br />
Total volume (globally):<br />
7000 tonnes<br />
Percentage of volume<br />
traceable (back to<br />
gardens): 65%<br />
(<strong>2015</strong> target: 60%)<br />
Percentage of volume<br />
Responsibly S<strong>our</strong>ced<br />
(farms reached by tra<strong>in</strong><strong>in</strong>g,<br />
assessments or mitigation<br />
actions): 20% (<strong>2015</strong><br />
target: 20%)<br />
In <strong>2015</strong>, we measured the positive impact of the <strong>in</strong>terventions<br />
implemented s<strong>in</strong>ce 2012, <strong>in</strong> close collaboration with <strong>our</strong><br />
suppliers BALSU <strong>and</strong> Olam-Progida, to address child lab<strong>our</strong> <strong>in</strong><br />
the hazelnuts supply cha<strong>in</strong> <strong>in</strong> Turkey. The FLA audits showed<br />
that there was a significant decrease <strong>in</strong> the number of children<br />
employed <strong>in</strong> the farms compared with 2014. Although the<br />
number of farms that were audited <strong>in</strong>creased, the number of<br />
child lab<strong>our</strong>ers fell from 46 to 19, a significant decrease <strong>in</strong> one<br />
year. However, the number of young migrant workers<br />
significantly <strong>in</strong>creased <strong>in</strong> Ordu (constitut<strong>in</strong>g 8.5% of the worker<br />
population) <strong>in</strong> <strong>2015</strong>. This will need to be closely monitored <strong>in</strong><br />
2016, <strong>in</strong> particular as part of the new project that we will be<br />
implement<strong>in</strong>g together with the FLA <strong>and</strong> <strong>our</strong> two suppliers.<br />
The FLA was awarded a USD 4.87 million (CHF 4.82 million)<br />
grant from the US Department of Labor to reduce child lab<strong>our</strong><br />
<strong>in</strong> hazelnut production <strong>in</strong> Turkey, <strong>in</strong> partnership with <strong>Nestlé</strong>,<br />
BALSU <strong>and</strong> Olam-Progida. This 28-month-long project will<br />
further strengthen the activities that we have implemented<br />
together with <strong>our</strong> suppliers s<strong>in</strong>ce 2012. In particular, it will<br />
design <strong>and</strong> pilot a comprehensive, susta<strong>in</strong>able programme<br />
that implements the US Department of Agriculture’s<br />
Guidel<strong>in</strong>es for Elim<strong>in</strong>at<strong>in</strong>g Child <strong>and</strong> Forced Labor <strong>in</strong><br />
Agricultural Supply Cha<strong>in</strong>s. The project will be implemented <strong>in</strong><br />
approximately 1000 hazelnut gardens <strong>in</strong> the regions of Ordu<br />
<strong>and</strong> Sakarya.<br />
In <strong>2015</strong>, <strong>in</strong> both the eastern <strong>and</strong> western regions, the ILO<br />
has organised school facilities <strong>in</strong> collaboration with the local<br />
municipality <strong>and</strong> other local foundations/CSOs <strong>in</strong> local schools<br />
or camp areas for migrant workers. Olam-Progida contributed<br />
to the project <strong>in</strong> Ordu <strong>and</strong> Adapazarı, especially <strong>in</strong> terms of<br />
logistical support. The project aims to provide migrant worker<br />
families with better conditions <strong>and</strong> facilities, such as<br />
electricity, toilets <strong>and</strong> access to city water <strong>in</strong> the camp areas.<br />
Additionally, workshops <strong>and</strong> activities are organised for their<br />
children to occupy them dur<strong>in</strong>g the day, <strong>and</strong> volunteers <strong>and</strong><br />
paid teachers organise educational activities. Olam-Progida<br />
organised gender equality sessions with children aged<br />
between 6 <strong>and</strong> 14 years old <strong>in</strong> 15 villages.<br />
In the Düzce region, BALSU is implement<strong>in</strong>g a three-year<br />
project <strong>in</strong> collaboration with the Young Life Foundation (Genç<br />
Hayat Vakfı), with the aim of combat<strong>in</strong>g child lab<strong>our</strong> <strong>in</strong> the<br />
region. In <strong>2015</strong>, two summer schools were runn<strong>in</strong>g with<strong>in</strong> the<br />
exist<strong>in</strong>g school <strong>in</strong>frastructure for the children of hazelnut<br />
workers. There were separate classes for different age ranges,<br />
with relevant educational activities.<br />
The audits carried out by the FLA <strong>in</strong> <strong>2015</strong> found a range of<br />
other non-compliances. Inadequate st<strong>and</strong>ards of worker safety<br />
<strong>and</strong> hygiene were observed <strong>in</strong> most of the gardens, <strong>and</strong><br />
although personal protective equipment (PPE) <strong>and</strong> first aid kits<br />
have been provided, workers are not fully aware of their<br />
importance. Moreover, most of the kits were kept at the<br />
farmers’ houses, reduc<strong>in</strong>g their use.<br />
We will cont<strong>in</strong>ue to work on these issues <strong>in</strong> 2016. In <strong>2015</strong>,<br />
<strong>our</strong> direct supplier Olam-Progida held tra<strong>in</strong><strong>in</strong>g <strong>and</strong> awarenessrais<strong>in</strong>g<br />
sessions attended by 1077 processors, ‘manavs’<br />
(<strong>in</strong>termediaries) <strong>and</strong> growers <strong>and</strong> 716 workers <strong>in</strong> 15 different<br />
villages. In addition to PPE <strong>and</strong> medical kits, we provided<br />
dr<strong>in</strong>k<strong>in</strong>g water, adequate sanitation <strong>and</strong> h<strong>and</strong>-wash<strong>in</strong>g<br />
facilities, <strong>and</strong> held summer schools <strong>and</strong> camps to contribute to<br />
the elim<strong>in</strong>ation of child lab<strong>our</strong>. A toll-free phone number is<br />
provided to the farmers dur<strong>in</strong>g the tra<strong>in</strong><strong>in</strong>g <strong>and</strong> on different<br />
materials to enable them to report any compla<strong>in</strong>ts. There were<br />
some issues dur<strong>in</strong>g <strong>2015</strong> with accessibility of the phone l<strong>in</strong>e,<br />
but we have action plans <strong>in</strong> place to overcome these. For<br />
example, <strong>our</strong> supplier BALSU is work<strong>in</strong>g on develop<strong>in</strong>g an<br />
answer mach<strong>in</strong>e available <strong>in</strong> different languages, mak<strong>in</strong>g the<br />
l<strong>in</strong>e operational 24 h<strong>our</strong>s a day, 7 days a week, <strong>and</strong><br />
communicat<strong>in</strong>g its existence to the entire workforce.<br />
External stakeholder meet<strong>in</strong>gs were held with the<br />
Directorate of Food <strong>and</strong> Agriculture, the Chamber of<br />
Agriculture, the ILO <strong>and</strong> the Turkish Employment Agency.<br />
<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 133