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Nestlé in society Creating Shared Value and meeting our commitments 2015

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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />

Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />

Nutrition, health<br />

<strong>and</strong> wellness<br />

Rural development<br />

Water<br />

Environmental<br />

susta<strong>in</strong>ability<br />

Human rights<br />

<strong>and</strong> compliance<br />

Our<br />

people<br />

G4-EC7, Procurement practices G4-DMA, Supplier environmental assessment G4-DMA, G4-EN33, Supplier assessment for labor practices G4-DMA,<br />

G4-LA15, G4-HR5, G4-HR10, G4-SO9, G4-SO10<br />

Hazelnuts<br />

Turkey is the world’s lead<strong>in</strong>g producer of hazelnuts, with<br />

around 75% of the total global production. <strong>Nestlé</strong> ma<strong>in</strong>ly<br />

purchases hazelnuts as a raw material from the eastern <strong>and</strong><br />

western parts of the Black Sea region of Turkey; of the 7000<br />

tonnes we s<strong>our</strong>ced <strong>in</strong> <strong>2015</strong>, more than 4000 tonnes came from<br />

these areas. We do not s<strong>our</strong>ce directly from the farms but<br />

from a small number of suppliers, who obta<strong>in</strong> the hazelnuts<br />

through a cha<strong>in</strong> of <strong>in</strong>termediaries.<br />

As well as be<strong>in</strong>g used whole, hazelnuts can also be roasted,<br />

powdered <strong>and</strong> puréed for use <strong>in</strong> a range of foods <strong>and</strong><br />

beverages, <strong>in</strong>clud<strong>in</strong>g confectionery, pastries <strong>and</strong> ice cream.<br />

Traceability <strong>in</strong> the supply cha<strong>in</strong><br />

Work<strong>in</strong>g with the FLA we have identified <strong>and</strong> implemented a<br />

range of measures, such as tra<strong>in</strong><strong>in</strong>g farmers on good<br />

agricultural practices <strong>and</strong> runn<strong>in</strong>g summer school activities to<br />

remove children from lab<strong>our</strong> <strong>in</strong> the orchards. Read more <strong>in</strong><br />

Human rights <strong>and</strong> compliance.<br />

In <strong>2015</strong>, we made further progress towards <strong>our</strong> ambition to<br />

s<strong>our</strong>ce all <strong>our</strong> hazelnuts from transparent supply cha<strong>in</strong>s,<br />

subject to FLA’s lab<strong>our</strong> assessments, monitor<strong>in</strong>g <strong>and</strong><br />

remediation systems.<br />

Hazelnuts supply cha<strong>in</strong> traceability results<br />

7 000 tonnes<br />

65%<br />

20%<br />

Total volume (globally):<br />

7000 tonnes<br />

Percentage of volume<br />

traceable (back to<br />

gardens): 65%<br />

(<strong>2015</strong> target: 60%)<br />

Percentage of volume<br />

Responsibly S<strong>our</strong>ced<br />

(farms reached by tra<strong>in</strong><strong>in</strong>g,<br />

assessments or mitigation<br />

actions): 20% (<strong>2015</strong><br />

target: 20%)<br />

In <strong>2015</strong>, we measured the positive impact of the <strong>in</strong>terventions<br />

implemented s<strong>in</strong>ce 2012, <strong>in</strong> close collaboration with <strong>our</strong><br />

suppliers BALSU <strong>and</strong> Olam-Progida, to address child lab<strong>our</strong> <strong>in</strong><br />

the hazelnuts supply cha<strong>in</strong> <strong>in</strong> Turkey. The FLA audits showed<br />

that there was a significant decrease <strong>in</strong> the number of children<br />

employed <strong>in</strong> the farms compared with 2014. Although the<br />

number of farms that were audited <strong>in</strong>creased, the number of<br />

child lab<strong>our</strong>ers fell from 46 to 19, a significant decrease <strong>in</strong> one<br />

year. However, the number of young migrant workers<br />

significantly <strong>in</strong>creased <strong>in</strong> Ordu (constitut<strong>in</strong>g 8.5% of the worker<br />

population) <strong>in</strong> <strong>2015</strong>. This will need to be closely monitored <strong>in</strong><br />

2016, <strong>in</strong> particular as part of the new project that we will be<br />

implement<strong>in</strong>g together with the FLA <strong>and</strong> <strong>our</strong> two suppliers.<br />

The FLA was awarded a USD 4.87 million (CHF 4.82 million)<br />

grant from the US Department of Labor to reduce child lab<strong>our</strong><br />

<strong>in</strong> hazelnut production <strong>in</strong> Turkey, <strong>in</strong> partnership with <strong>Nestlé</strong>,<br />

BALSU <strong>and</strong> Olam-Progida. This 28-month-long project will<br />

further strengthen the activities that we have implemented<br />

together with <strong>our</strong> suppliers s<strong>in</strong>ce 2012. In particular, it will<br />

design <strong>and</strong> pilot a comprehensive, susta<strong>in</strong>able programme<br />

that implements the US Department of Agriculture’s<br />

Guidel<strong>in</strong>es for Elim<strong>in</strong>at<strong>in</strong>g Child <strong>and</strong> Forced Labor <strong>in</strong><br />

Agricultural Supply Cha<strong>in</strong>s. The project will be implemented <strong>in</strong><br />

approximately 1000 hazelnut gardens <strong>in</strong> the regions of Ordu<br />

<strong>and</strong> Sakarya.<br />

In <strong>2015</strong>, <strong>in</strong> both the eastern <strong>and</strong> western regions, the ILO<br />

has organised school facilities <strong>in</strong> collaboration with the local<br />

municipality <strong>and</strong> other local foundations/CSOs <strong>in</strong> local schools<br />

or camp areas for migrant workers. Olam-Progida contributed<br />

to the project <strong>in</strong> Ordu <strong>and</strong> Adapazarı, especially <strong>in</strong> terms of<br />

logistical support. The project aims to provide migrant worker<br />

families with better conditions <strong>and</strong> facilities, such as<br />

electricity, toilets <strong>and</strong> access to city water <strong>in</strong> the camp areas.<br />

Additionally, workshops <strong>and</strong> activities are organised for their<br />

children to occupy them dur<strong>in</strong>g the day, <strong>and</strong> volunteers <strong>and</strong><br />

paid teachers organise educational activities. Olam-Progida<br />

organised gender equality sessions with children aged<br />

between 6 <strong>and</strong> 14 years old <strong>in</strong> 15 villages.<br />

In the Düzce region, BALSU is implement<strong>in</strong>g a three-year<br />

project <strong>in</strong> collaboration with the Young Life Foundation (Genç<br />

Hayat Vakfı), with the aim of combat<strong>in</strong>g child lab<strong>our</strong> <strong>in</strong> the<br />

region. In <strong>2015</strong>, two summer schools were runn<strong>in</strong>g with<strong>in</strong> the<br />

exist<strong>in</strong>g school <strong>in</strong>frastructure for the children of hazelnut<br />

workers. There were separate classes for different age ranges,<br />

with relevant educational activities.<br />

The audits carried out by the FLA <strong>in</strong> <strong>2015</strong> found a range of<br />

other non-compliances. Inadequate st<strong>and</strong>ards of worker safety<br />

<strong>and</strong> hygiene were observed <strong>in</strong> most of the gardens, <strong>and</strong><br />

although personal protective equipment (PPE) <strong>and</strong> first aid kits<br />

have been provided, workers are not fully aware of their<br />

importance. Moreover, most of the kits were kept at the<br />

farmers’ houses, reduc<strong>in</strong>g their use.<br />

We will cont<strong>in</strong>ue to work on these issues <strong>in</strong> 2016. In <strong>2015</strong>,<br />

<strong>our</strong> direct supplier Olam-Progida held tra<strong>in</strong><strong>in</strong>g <strong>and</strong> awarenessrais<strong>in</strong>g<br />

sessions attended by 1077 processors, ‘manavs’<br />

(<strong>in</strong>termediaries) <strong>and</strong> growers <strong>and</strong> 716 workers <strong>in</strong> 15 different<br />

villages. In addition to PPE <strong>and</strong> medical kits, we provided<br />

dr<strong>in</strong>k<strong>in</strong>g water, adequate sanitation <strong>and</strong> h<strong>and</strong>-wash<strong>in</strong>g<br />

facilities, <strong>and</strong> held summer schools <strong>and</strong> camps to contribute to<br />

the elim<strong>in</strong>ation of child lab<strong>our</strong>. A toll-free phone number is<br />

provided to the farmers dur<strong>in</strong>g the tra<strong>in</strong><strong>in</strong>g <strong>and</strong> on different<br />

materials to enable them to report any compla<strong>in</strong>ts. There were<br />

some issues dur<strong>in</strong>g <strong>2015</strong> with accessibility of the phone l<strong>in</strong>e,<br />

but we have action plans <strong>in</strong> place to overcome these. For<br />

example, <strong>our</strong> supplier BALSU is work<strong>in</strong>g on develop<strong>in</strong>g an<br />

answer mach<strong>in</strong>e available <strong>in</strong> different languages, mak<strong>in</strong>g the<br />

l<strong>in</strong>e operational 24 h<strong>our</strong>s a day, 7 days a week, <strong>and</strong><br />

communicat<strong>in</strong>g its existence to the entire workforce.<br />

External stakeholder meet<strong>in</strong>gs were held with the<br />

Directorate of Food <strong>and</strong> Agriculture, the Chamber of<br />

Agriculture, the ILO <strong>and</strong> the Turkish Employment Agency.<br />

<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 133

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