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Nestlé in society Creating Shared Value and meeting our commitments 2015

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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />

Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />

Nutrition, health<br />

<strong>and</strong> wellness<br />

Rural development<br />

Water<br />

Environmental<br />

susta<strong>in</strong>ability<br />

Human rights<br />

<strong>and</strong> compliance<br />

Our<br />

people<br />

Occupational health <strong>and</strong> safety G4-DMA, G4-LA6<br />

Mach<strong>in</strong>ery<br />

We improved <strong>our</strong> approach to mach<strong>in</strong>ery safety with new<br />

assessment tools dur<strong>in</strong>g 2014, as a response to unacceptably<br />

high numbers of mach<strong>in</strong>ery-related <strong>in</strong>juries. Our Mach<strong>in</strong>ery<br />

Safety programme has been rolled out further <strong>and</strong> several<br />

regional workshops were held <strong>in</strong> <strong>2015</strong> (see map on previous<br />

page), <strong>in</strong> addition to those held earlier <strong>in</strong> 2014. Through these<br />

efforts, we have developed a more comprehensive <strong>and</strong><br />

systematic approach to mach<strong>in</strong>ery safety, <strong>in</strong>clud<strong>in</strong>g mach<strong>in</strong>e<br />

guard<strong>in</strong>g <strong>and</strong> safe methods of <strong>in</strong>tervention. We are also<br />

striv<strong>in</strong>g to strengthen the same <strong>in</strong> new bus<strong>in</strong>ess acquisitions.<br />

Electricity<br />

<strong>Nestlé</strong>’s st<strong>and</strong>ards <strong>in</strong>clude safe work practices necessary for<br />

the practical safeguard<strong>in</strong>g of personnel (<strong>Nestlé</strong>, contractors<br />

<strong>and</strong> the public) dur<strong>in</strong>g the <strong>in</strong>stallation, <strong>in</strong>spection, operation,<br />

ma<strong>in</strong>tenance <strong>and</strong> demolition of electric conductors, electric<br />

equipment, signall<strong>in</strong>g <strong>and</strong> communication conductors <strong>and</strong><br />

equipment, for all <strong>Nestlé</strong> facilities.<br />

Our electrical safety programmes are designed to ma<strong>in</strong>ta<strong>in</strong><br />

a safe <strong>and</strong> reliable electrical system for <strong>our</strong> facilities <strong>and</strong><br />

protect employees <strong>and</strong> the public. We strive to accomplish<br />

these objectives through the follow<strong>in</strong>g key activities:<br />

• Support key Group activities through technical st<strong>and</strong>ards,<br />

guidel<strong>in</strong>es <strong>and</strong> specifications;<br />

• Competence build<strong>in</strong>g by provid<strong>in</strong>g tra<strong>in</strong><strong>in</strong>g on electrical<br />

eng<strong>in</strong>eer<strong>in</strong>g-related subjects;<br />

• Dissem<strong>in</strong>ation of relevant technical <strong>in</strong>formation to the global<br />

eng<strong>in</strong>eer<strong>in</strong>g community; <strong>and</strong><br />

• Provid<strong>in</strong>g technical support to <strong>our</strong> market <strong>and</strong> factory<br />

eng<strong>in</strong>eer<strong>in</strong>g teams.<br />

We are cont<strong>in</strong>u<strong>in</strong>g the deployment of a third-party electrical<br />

audit programme across <strong>our</strong> factories. The electrical<br />

distribution systems m<strong>and</strong>atory gap audit allows us to identify<br />

<strong>and</strong> m<strong>in</strong>imise the risks of electrical failures, which can lead to<br />

<strong>in</strong>juries, loss of production <strong>and</strong> damage of production<br />

equipment or build<strong>in</strong>gs. It also helps to organise an action plan<br />

for the modernisation of the electrical distribution network <strong>and</strong><br />

provides justification for capital expenditures. At the end of the<br />

audit, a report is created with technical observations <strong>and</strong><br />

deficiencies, <strong>in</strong>clud<strong>in</strong>g critical electrical equipment that is<br />

obsolete <strong>and</strong> a modernisation plan with recommendations for<br />

corrective actions. We plan to assess all <strong>our</strong> factories that are<br />

older than 10 years with<strong>in</strong> the next three years.<br />

Strategic priority 3: health management<br />

Our roadmap recognises that safety <strong>and</strong> health are<br />

fundamentally <strong>in</strong>terconnected. Healthier employees are more<br />

resilient <strong>and</strong> resistant to <strong>in</strong>jury <strong>and</strong> illness. They are also more<br />

engaged, demonstrate higher performance <strong>and</strong> live more<br />

fulfill<strong>in</strong>g lives. We are strengthen<strong>in</strong>g <strong>our</strong> occupational health<br />

programmes by focus<strong>in</strong>g on illness identification, <strong>in</strong>vestigation,<br />

ergonomics, stress, resilience <strong>and</strong> wellness. Responsibility for<br />

lead<strong>in</strong>g the <strong>in</strong>dividual focus areas is shared between the<br />

Human Res<strong>our</strong>ces <strong>and</strong> Safety <strong>and</strong> Health functions.<br />

The <strong>Nestlé</strong> Framework for Employee Health<br />

The new framework comprises three pillars:<br />

• Learn: help<strong>in</strong>g employees enhance their health<br />

knowledge <strong>and</strong> become passionate Nutrition, Health<br />

<strong>and</strong> Wellness ambassadors;<br />

• Feel: help<strong>in</strong>g employees access <strong>in</strong>formation about –<br />

<strong>and</strong> take ownership of – their own health; <strong>and</strong><br />

• Choose: help<strong>in</strong>g employees develop <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong><br />

healthy lifestyles.<br />

It <strong>in</strong>cludes a foundation element of occupational health,<br />

reflect<strong>in</strong>g the need to cont<strong>in</strong>ue enhanc<strong>in</strong>g work<strong>in</strong>g<br />

conditions, protect<strong>in</strong>g <strong>our</strong> people at work <strong>and</strong> ensur<strong>in</strong>g<br />

compliance with company <strong>and</strong> legal requirements.<br />

A global network<strong>in</strong>g group of 67 Health <strong>and</strong><br />

Wellness Champions has been created to promote <strong>and</strong><br />

implement programmes <strong>in</strong> 44 markets, represent<strong>in</strong>g<br />

246 794 of <strong>our</strong> employees.<br />

A new <strong>Nestlé</strong> Framework for Employee Health was approved<br />

<strong>in</strong> <strong>2015</strong>, to help structure <strong>and</strong> focus <strong>our</strong> efforts (see above).<br />

S<strong>in</strong>ce its <strong>in</strong>troduction, <strong>our</strong> markets have started to adapt their<br />

own health strategies to the new pillars <strong>and</strong> foundations<br />

elements. At <strong>our</strong> corporate level, f<strong>our</strong> web meet<strong>in</strong>gs took place<br />

<strong>in</strong> April <strong>and</strong> June, <strong>in</strong>volv<strong>in</strong>g representatives from the markets<br />

to raise awareness on the framework <strong>and</strong> assist <strong>in</strong> the crossfertilisation<br />

of ideas.<br />

Illness <strong>in</strong>vestigation<br />

For <strong>Nestlé</strong>, illness <strong>in</strong>vestigation is about gett<strong>in</strong>g better at<br />

recognis<strong>in</strong>g the impact of work on employee health. We seek<br />

to identify learn<strong>in</strong>gs <strong>and</strong> use the <strong>in</strong>formation to address <strong>and</strong><br />

reduce workplace health risks.<br />

We modified <strong>our</strong> performance management systems to<br />

report work-related illnesses separately from work-related<br />

<strong>in</strong>juries <strong>in</strong> 2013, so we are still on a learn<strong>in</strong>g curve <strong>in</strong> this area.<br />

We are rais<strong>in</strong>g awareness of occupational illnesses throughout<br />

the company <strong>and</strong> work<strong>in</strong>g to strengthen <strong>in</strong>ternal capabilities for<br />

recognition, diagnosis, <strong>in</strong>vestigation <strong>and</strong> report<strong>in</strong>g. We<br />

enc<strong>our</strong>age <strong>our</strong> markets to recognise the impact of health on<br />

work <strong>and</strong> have produced guidance for employees on the<br />

<strong>in</strong>vestigation <strong>and</strong> improved recognition of work-related illnesses.<br />

<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 267

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