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Nestlé in society Creating Shared Value and meeting our commitments 2015

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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />

Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />

Nutrition, health<br />

<strong>and</strong> wellness<br />

Rural development<br />

Water<br />

Environmental<br />

susta<strong>in</strong>ability<br />

Human rights<br />

<strong>and</strong> compliance<br />

Our<br />

people<br />

G4-EC6, Tra<strong>in</strong><strong>in</strong>g <strong>and</strong> education G4-DMA<br />

Service <strong>in</strong>dustry skills with<br />

Nespresso France<br />

Engagement with Namysłów<br />

Mechanics School <strong>in</strong> Pol<strong>and</strong><br />

Nespresso France <strong>and</strong> educational partner CFA Stephenson<br />

believe that three factors are key to the success of their<br />

Vocational Educational Tra<strong>in</strong><strong>in</strong>g (VET) programme:<br />

• A strong recruitment process to attract motivated students;<br />

• A strong ‘mentor community’ tra<strong>in</strong>ed by Nespresso to<br />

accompany the students; <strong>and</strong><br />

• A strong partnership with the school <strong>and</strong> the teach<strong>in</strong>g staff.<br />

The programme started <strong>in</strong> September 2014, br<strong>in</strong>g<strong>in</strong>g together<br />

13 students who are appo<strong>in</strong>ted to six different Parisian<br />

boutiques where they hold customer service assistant<br />

positions (‘coffee specialists’). It lasts for two years <strong>and</strong><br />

prepares students for a BAC +2 diploma, enabl<strong>in</strong>g them to<br />

apply for customer assistant, salesman or deputy manager<br />

positions <strong>in</strong> retail networks, banks or service companies. In<br />

<strong>2015</strong>, Nespresso employees from HR, Market<strong>in</strong>g <strong>and</strong> Supply<br />

Cha<strong>in</strong> departments also gave lectures at the school, giv<strong>in</strong>g<br />

students the opportunity to better connect theory <strong>and</strong> practice.<br />

Our ice cream factory <strong>in</strong> Namysłów has been provid<strong>in</strong>g VET for<br />

students from the local mechanics school s<strong>in</strong>ce 2008. The<br />

cooperation is based on a regular dialogue with teachers; we<br />

also listen carefully to the needs <strong>and</strong> expectations of <strong>our</strong><br />

apprentices. The programme helps prepare young people for<br />

technical positions, especially as electricians. It assists with<br />

ensur<strong>in</strong>g retention of knowledge <strong>in</strong> <strong>our</strong> bus<strong>in</strong>ess <strong>and</strong> the<br />

susta<strong>in</strong>ability of recruitment needs. Three dedicated tutors<br />

(factory eng<strong>in</strong>eer, ma<strong>in</strong>tenance supervisor <strong>and</strong> mechanic) are<br />

responsible for provid<strong>in</strong>g professional knowledge <strong>and</strong> support,<br />

supervision while at work <strong>and</strong> completion of the<br />

apprenticeship programme. <strong>Nestlé</strong> has also created a<br />

mentor<strong>in</strong>g programme based on regular surveys of<br />

apprentices. In 2014, f<strong>our</strong> third-year vocational school students<br />

received professional tra<strong>in</strong><strong>in</strong>g.<br />

In March <strong>2015</strong>, <strong>Nestlé</strong> hosted European Parliament member<br />

Danuta Jazłowiecka, Vice-President of the Employment <strong>and</strong><br />

Social Affairs Committee, <strong>and</strong> Bartosz Medyk, Director of<br />

Namysłów Mechanics School. It was a great occasion to<br />

exchange experiences <strong>and</strong> talk about future perspectives for<br />

young people.<br />

New vocational tra<strong>in</strong><strong>in</strong>g<br />

<strong>in</strong> Spa<strong>in</strong><br />

Through an <strong>in</strong>vestment of EUR 102 million (CHF 122 million),<br />

<strong>our</strong> factory <strong>in</strong> Girona, Spa<strong>in</strong>, will become the largest Nescafé<br />

<strong>in</strong>stant coffee factory <strong>in</strong> Europe. Ensur<strong>in</strong>g a susta<strong>in</strong>able talent<br />

pipel<strong>in</strong>e for it, is a key focus area. <strong>Nestlé</strong> Spa<strong>in</strong> believes that<br />

VET fosters dialogue between corporate <strong>and</strong> educational<br />

<strong>in</strong>stitutions, accelerat<strong>in</strong>g their <strong>in</strong>duction process. It guarantees<br />

the development of professional competencies that match<br />

company needs <strong>and</strong> helps workforce process plann<strong>in</strong>g.<br />

However, Spanish companies have no tradition of <strong>in</strong>tegrat<strong>in</strong>g<br />

dual tra<strong>in</strong><strong>in</strong>g programmes <strong>in</strong>to their day-to-day activities <strong>and</strong><br />

the legal implementation framework is recent (2012).<br />

Enrolment <strong>in</strong> dual VET programmes <strong>in</strong> Spa<strong>in</strong> was at 1%,<br />

compared with 42% <strong>in</strong> Germany <strong>and</strong> 14% <strong>in</strong> the EU.<br />

In September 2014, <strong>Nestlé</strong> Spa<strong>in</strong>, <strong>in</strong> cooperation with the<br />

vocational school Institut Narcís Xifrà I Masmitjá, launched a<br />

new VET programme at the Girona factory. Sixteen students<br />

were selected <strong>and</strong> divided among f<strong>our</strong> teams, ga<strong>in</strong><strong>in</strong>g practical<br />

experience <strong>and</strong> <strong>in</strong>tegrat<strong>in</strong>g theoretical <strong>in</strong>sights from school.<br />

Each student receives a grant throughout their tra<strong>in</strong><strong>in</strong>g. In<br />

October 2014, the Councillor for Education of the Generalitat,<br />

Irene Rigau, <strong>and</strong> Laurent Dereux, Market Head of <strong>Nestlé</strong> Spa<strong>in</strong>,<br />

signed a cooperation agreement to promote VET.<br />

I’m very happy that, together with <strong>Nestlé</strong>, we<br />

managed to start a dialogue. After identify<strong>in</strong>g the<br />

needs of both sides <strong>and</strong> after creat<strong>in</strong>g a model for<br />

cooperation, we have worked out a good<br />

apprenticeship programme. The opportunity to learn<br />

<strong>in</strong> real terms is a great asset for any school <strong>and</strong> the<br />

sign of development <strong>in</strong> vocational tra<strong>in</strong><strong>in</strong>g. Not long<br />

ago, students were tra<strong>in</strong>ed <strong>in</strong> professions which<br />

proved useless on the current lab<strong>our</strong> market. Now,<br />

thanks to <strong>our</strong> cooperation, we are able to create<br />

educational plans that meet real needs.”<br />

Bartosz Medyk, Director, Namysłów<br />

Mechanics School<br />

Tak<strong>in</strong>g <strong>Nestlé</strong> needs YOUth global<br />

Our objective<br />

By 2018 – <strong>Nestlé</strong> will offer 24 000 job opportunities, <strong>and</strong><br />

7000 apprenticeship, <strong>in</strong>ternship or tra<strong>in</strong>eeship positions<br />

across the Americas.<br />

We are transform<strong>in</strong>g the <strong>Nestlé</strong> needs YOUth programme <strong>in</strong>to<br />

a global <strong>in</strong>itiative. It has already been launched <strong>in</strong> the<br />

Americas, where we will offer 24 000 job opportunities <strong>and</strong><br />

7000 apprenticeships, <strong>in</strong>ternships or tra<strong>in</strong>eeships by the end of<br />

2018. We are prepar<strong>in</strong>g similar action plans for Asia, Oceania,<br />

sub-Saharan Africa <strong>and</strong> the Middle East.<br />

<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 291

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