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Nestlé in society Creating Shared Value and meeting our commitments 2015

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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />

Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />

Nutrition, health<br />

<strong>and</strong> wellness<br />

Rural development<br />

Water<br />

Environmental<br />

susta<strong>in</strong>ability<br />

Human rights<br />

<strong>and</strong> compliance<br />

Our<br />

people<br />

Water G4-DMA<br />

As a member of the United Nations Global Compact (UNGC)<br />

<strong>and</strong> the UNGC’s CEO Water M<strong>and</strong>ate, we have committed to<br />

respect the human right to water <strong>and</strong> sanitation. In addition to<br />

<strong>our</strong> own public <strong>commitments</strong>, <strong>in</strong> 2013, <strong>Nestlé</strong> signed the<br />

World Bus<strong>in</strong>ess Council for Susta<strong>in</strong>able Development<br />

(WBCSD) WASH Pledge, which commits companies to<br />

provid<strong>in</strong>g access to safe water, sanitation <strong>and</strong> hygiene at all<br />

workplace premises <strong>in</strong> <strong>our</strong> direct control with<strong>in</strong> three years.<br />

By sign<strong>in</strong>g the Pledge, we reaffirmed <strong>our</strong> will<strong>in</strong>gness to meet<br />

WASH requirements – <strong>and</strong> hope it will enc<strong>our</strong>age others,<br />

along the entire value cha<strong>in</strong>, to do the same. Read more about<br />

the Pledge.<br />

Governance <strong>and</strong> management systems<br />

Operations<br />

Susta<strong>in</strong>ability Council<br />

Chair: Magdi Batato<br />

Organiser: Pascal Gréverath<br />

Board of Directors<br />

Executive Board<br />

<strong>Nestlé</strong> <strong>in</strong> Society Board<br />

Corporate<br />

Operations<br />

Water Unit<br />

<strong>Nestlé</strong> Water<br />

Task Force<br />

Chair: Magdi Batato<br />

Organiser: Christian Frutiger<br />

Operations Water Task Force<br />

Chair: Carlo Galli<br />

Other<br />

corporate<br />

functions<br />

<strong>and</strong> Globally<br />

Managed<br />

Bus<strong>in</strong>esses<br />

Markets<br />

<strong>and</strong> Zones<br />

Internal governance structure for water stewardship<br />

Water is one of three priority areas for <strong>our</strong> bus<strong>in</strong>ess <strong>and</strong> we<br />

embed responsibility for water stewardship across <strong>our</strong><br />

bus<strong>in</strong>ess units.<br />

An Operations Water Task Force (OWTF) meets monthly to<br />

monitor the implementation of <strong>Nestlé</strong>’s <strong>commitments</strong>. It<br />

reviews progress by analys<strong>in</strong>g performance data <strong>and</strong><br />

identify<strong>in</strong>g corrective actions across the organisation. The<br />

OWTF also monitors the need for potential changes, updates<br />

or additions to <strong>our</strong> <strong>commitments</strong>, by review<strong>in</strong>g external <strong>in</strong>puts<br />

such as scientific developments <strong>and</strong> stakeholder feedback.<br />

In 2014, <strong>our</strong> former Executive Vice-President of Operations,<br />

José Lopez, conducted a review of <strong>our</strong> decision-mak<strong>in</strong>g process<br />

for strategic water issues. Work<strong>in</strong>g with a cross-functional team<br />

<strong>in</strong>clud<strong>in</strong>g senior employees of <strong>Nestlé</strong> Waters, he recommended<br />

that the <strong>Nestlé</strong> Water Task Force be reconvened, <strong>and</strong> report to<br />

the <strong>Nestlé</strong> <strong>in</strong> Society Board <strong>and</strong> the Executive Board. The Water<br />

Task Force has been monitor<strong>in</strong>g water-related risks, challenges<br />

<strong>and</strong> opportunities on a monthly basis – <strong>in</strong>clud<strong>in</strong>g those raised<br />

by the OWTF; stakeholder conven<strong>in</strong>gs; materiality analysis;<br />

GlobeScan reputation research; consultancies <strong>and</strong> <strong>in</strong>vestors;<br />

<strong>and</strong> social media campaigns – <strong>and</strong> updates the Operations<br />

Susta<strong>in</strong>ability Council on water-related activities. Our activity<br />

aims at ensur<strong>in</strong>g good relations with local stakeholders on<br />

water-related topics <strong>and</strong> develop<strong>in</strong>g community outreach<br />

programmes.<br />

The Operations Susta<strong>in</strong>ability Council <strong>and</strong> the <strong>Nestlé</strong> Water<br />

Task Force are chaired by <strong>our</strong> Executive VP of Operations<br />

Magdi Batato, who replaced José Lopez on his retirement <strong>in</strong><br />

September <strong>2015</strong>. Both these bodies <strong>in</strong>form the <strong>Nestlé</strong> <strong>in</strong><br />

Society Board (chaired by the CEO), which has oversight of all<br />

CSV activities, <strong>in</strong>clud<strong>in</strong>g water, <strong>and</strong> <strong>in</strong>cludes Mr Batato. The<br />

NiS Board <strong>and</strong> Executive Board are both chaired by the CEO<br />

<strong>and</strong>, through these bodies, the Board of Directors are regularly<br />

briefed on water issues.<br />

Mr Batato, along with heads of other corporate functions<br />

<strong>and</strong> markets, <strong>in</strong>clud<strong>in</strong>g <strong>Nestlé</strong> Waters, is responsible for<br />

ensur<strong>in</strong>g we meet <strong>our</strong> <strong>commitments</strong>.<br />

In <strong>2015</strong>, we strengthened <strong>our</strong> governance structure further<br />

by creat<strong>in</strong>g a st<strong>and</strong>alone Corporate Operations Water Unit.<br />

This is <strong>in</strong>tended to give water higher visibility at a functional<br />

level, drive synergies across <strong>our</strong> different bus<strong>in</strong>esses <strong>and</strong> br<strong>in</strong>g<br />

<strong>our</strong> Water Stewardship Master Plan to life, so that <strong>our</strong> actions<br />

mitigate any operational or reputational impacts (see<br />

‘Underst<strong>and</strong><strong>in</strong>g <strong>and</strong> manag<strong>in</strong>g <strong>our</strong> impacts’).<br />

Our policies <strong>and</strong> st<strong>and</strong>ards<br />

Our policies <strong>and</strong> st<strong>and</strong>ards ensure the respect of the human<br />

right to water <strong>and</strong> sanitation, as adopted by the UN General<br />

Assembly <strong>and</strong> the UN Human Rights Council. They are aligned<br />

to the external strategic framework of the UN Global<br />

Compact’s CEO Water M<strong>and</strong>ate, the WBCSD WASH Pledge<br />

<strong>and</strong> the UN Guid<strong>in</strong>g Pr<strong>in</strong>ciples on Bus<strong>in</strong>ess <strong>and</strong> Human Rights.<br />

The <strong>Nestlé</strong> Commitment on Water Stewardship is made<br />

available to the public through <strong>our</strong> website; <strong>in</strong> it, we<br />

acknowledge <strong>our</strong> responsibilities as a major water user <strong>and</strong><br />

<strong>our</strong> approach to water stewardship. The Commitment,<br />

launched <strong>in</strong> 2013, forms an appendix to the <strong>Nestlé</strong> Policy on<br />

Environmental Susta<strong>in</strong>ability, <strong>and</strong> complements the follow<strong>in</strong>g<br />

<strong>in</strong>ternal <strong>commitments</strong>, policies <strong>and</strong> st<strong>and</strong>ards:<br />

• The <strong>Nestlé</strong> Corporate Bus<strong>in</strong>ess Pr<strong>in</strong>ciples;<br />

• The <strong>Nestlé</strong> Supplier Code;<br />

• <strong>Nestlé</strong> Responsible S<strong>our</strong>c<strong>in</strong>g Guidel<strong>in</strong>e;<br />

• <strong>Nestlé</strong> Water Guidel<strong>in</strong>es for Suppliers of Agricultural Raw<br />

Materials;<br />

• <strong>Nestlé</strong> Commitment on Natural Capital; <strong>and</strong><br />

• <strong>Nestlé</strong> Commitment on Rural Development.<br />

In <strong>2015</strong>, we f<strong>in</strong>alised the <strong>Nestlé</strong> Guidel<strong>in</strong>es on Respect<strong>in</strong>g<br />

the Human Right to Water <strong>and</strong> Sanitation. Based on guidance<br />

from the CEO Water M<strong>and</strong>ate, this new document provides<br />

consistent directives on how <strong>Nestlé</strong> markets <strong>and</strong> factories can<br />

respect <strong>and</strong> support the human right to water <strong>and</strong> sanitation<br />

across the supply cha<strong>in</strong>.<br />

<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 140

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