Nestlé in society Creating Shared Value and meeting our commitments 2015

Nestlé in society:
Creating Shared Value
Nutrition, health
and wellness
Rural development
Water
Environmental
sustainability
Human rights
and compliance
Our
people
G4-2, Investment G4-DMA, Non-discrimination G4-DMA, Freedom of association and collective bargaining G4-DMA, Child labor G4-DMA, G4-HR5, Forced or compulsory labor G4-DMA,
Supplier human rights assessment G4-DMA, Human rights grievance mechanisms G4-DMA, Anti-corruption G4-DMA, Compliance G4-DMA (Society), Customer health and safety G4-DMA,
Customer privacy G4-DMA, Compliance G4-DMA (Product responsibility)
Our role in human rights and compliance
Our Creating Shared Value proposition is based on compliance with our business principles, corporate policies
and commitments, national laws and international standards. We aim to be exemplary in respecting human rights
and good labour practices throughout our business activities.
By assimilating the highest business standards and codes into our policies, management systems and activities
across the globe in this way, we seek to eliminate issues such as child labour; work against corruption and
bribery; make it easier to report and address potential breaches of compliance; and assess human rights impacts.
We believe this will make us more effective in our approach to compliance.
Nestlé became one of the first companies to adopt the UNGP Reporting Framework developed by Shift and
Mazars. Together with external stakeholders, we have identified a list of 11 salient issues – those human rights at
risk of the most severe negative impacts through our activities and business relationships. Going forwards, they
will provide the framework to monitor our progress against international standards, including the UNGP.
The year in brief
Challenges Actions Achievements
Confidentiality and transparency
Our human rights approach must
balance the dual needs of confidentiality
and transparency, while respecting
local realities.
Respecting human rights
Through our Human Rights Due
Diligence Programme (HRDDP),
we continue to make our approach
to human rights strategic,
comprehensive and unified across
all our business activities.
1st
Nestlé became one of the first
companies to adopt the UN Guiding
Principles Reporting Framework for
human rights issues.
Child labour
We are addressing the issue of child
labour in the harvesting of some of our
raw materials. Importantly, we must also
understand its root causes, to ensure
behavioural change is sustainable.
Compliance
Our people, and others we affect, need
to understand and use our internal and
external grievance tools.
Anti-corruption
We need to make sure that our
standards are applicable and that our
people have the tools they require to
prevent and avoid bribery and corruption
at all levels.
Monitoring child labour
By the end of 2015, 120 067 cocoa
farmers and community members had
been sensitised to child labour as part of
the Child Labour Monitoring and
Remediation System (CLMRS).
Enabling better integrity and
grievance reporting
Our internal Integrity Reporting System is
now operational in 100% of our markets.
5000 suppliers and 1000 downstream
business partners have been instructed
about our ‘Tell us’ external grievance
reporting system.
Training
We have defined standards on anticorruption
training, and continued to
deploy our online compliance courses,
including translated versions for
local markets.
3 183
Cases of child labour remediated in the
cocoa supply chain.
1 457
Complaints resolved through our internal
and external compliance systems.
22 729
Employees trained in our compliance
and anti-corruption standards.
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