Nestlé in society Creating Shared Value and meeting our commitments 2015
nestle-csv-full-report-2015-en
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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />
Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />
Nutrition, health<br />
<strong>and</strong> wellness<br />
Rural development<br />
Water<br />
Environmental<br />
susta<strong>in</strong>ability<br />
Human rights<br />
<strong>and</strong> compliance<br />
Our<br />
people<br />
G4-18, G4-23, G4-24, G4-25, G4-26, G4-27, G4-37<br />
Stakeholder engagement<br />
Even when we are mak<strong>in</strong>g progress, we will always need the<br />
advice of the best experts <strong>and</strong> advocates. We use stakeholder<br />
engagement to develop <strong>and</strong> improve <strong>our</strong> corporate policies<br />
<strong>and</strong> <strong>commitments</strong>. It helps us to build <strong>our</strong> bus<strong>in</strong>ess <strong>and</strong> target<br />
<strong>our</strong> societal <strong>in</strong>vestments.<br />
Our annual programme of stakeholder conven<strong>in</strong>gs <strong>and</strong><br />
Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> events provide an opportunity to<br />
<strong>in</strong>tensify that dialogue, build<strong>in</strong>g on <strong>our</strong> underst<strong>and</strong><strong>in</strong>g of<br />
critical societal issues. The <strong>in</strong>teraction develops the capability<br />
of <strong>our</strong> people, facilitat<strong>in</strong>g more effective collective action.<br />
Our stakeholder conven<strong>in</strong>gs aim to promote <strong>in</strong>creased levels<br />
of trust <strong>and</strong> mutual respect.<br />
Our bus<strong>in</strong>esses engage with stakeholders at a country level.<br />
Outcomes are fed back to senior management through the<br />
<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> Board.<br />
Our stakeholder groups<br />
Our global stakeholder network is vast, rang<strong>in</strong>g from people<br />
we engage with regularly through <strong>our</strong> operations to those <strong>in</strong><br />
public positions who <strong>in</strong>fluence <strong>our</strong> activities.<br />
<strong>Nestlé</strong> identifies the follow<strong>in</strong>g groups as fundamental to <strong>our</strong><br />
cont<strong>in</strong>u<strong>in</strong>g bus<strong>in</strong>ess success:<br />
• Academia;<br />
• Communities;<br />
• Consumers <strong>and</strong> the general public;<br />
• Customers;<br />
• Employees <strong>and</strong> their representatives;<br />
• Governments;<br />
• Industry <strong>and</strong> trade associations;<br />
• Intergovernmental organisations;<br />
• Non-governmental organisations;<br />
• Report<strong>in</strong>g agencies;<br />
• Shareholders <strong>and</strong> the f<strong>in</strong>ancial community; <strong>and</strong><br />
• Suppliers (<strong>in</strong>clud<strong>in</strong>g farmers <strong>and</strong> smallholders).<br />
Stakeholder conven<strong>in</strong>gs<br />
<strong>Nestlé</strong> stakeholder conven<strong>in</strong>gs are hosted <strong>and</strong> organised by<br />
external experts. They ensure we receive <strong>in</strong>dependent<br />
op<strong>in</strong>ions <strong>and</strong> feedback, which is critical. These events address<br />
issues that are specific to <strong>our</strong> value cha<strong>in</strong> <strong>and</strong> focus areas <strong>in</strong><br />
which <strong>Nestlé</strong> can create shared value.<br />
In <strong>2015</strong>, we held stakeholder conven<strong>in</strong>gs <strong>in</strong> London <strong>in</strong><br />
March (50 stakeholders) <strong>and</strong> Wash<strong>in</strong>gton DC <strong>in</strong> December<br />
(61 stakeholders), which were attended by representatives of<br />
NGOs, academia, government <strong>and</strong> <strong>in</strong>ternational organisations.<br />
London stakeholder conven<strong>in</strong>g,<br />
17–18 March <strong>2015</strong>:<br />
This stakeholder conven<strong>in</strong>g was the f<strong>our</strong>th to be held <strong>in</strong> London<br />
s<strong>in</strong>ce their <strong>in</strong>ception <strong>in</strong> 2007. It was attended by 50 stakeholders<br />
as well as <strong>Nestlé</strong> S.A. Chief Executive Officer Paul Bulcke,<br />
<strong>Nestlé</strong> senior executives <strong>and</strong> experts from headquarters.<br />
There was significant <strong>in</strong>terest <strong>in</strong> the role that <strong>Nestlé</strong> could<br />
play <strong>in</strong> lead<strong>in</strong>g systems level change on CSV issues.<br />
Participants called on <strong>Nestlé</strong> to play a bigger, bolder role <strong>and</strong><br />
to set a clear, longer-term vision for what the company is<br />
aim<strong>in</strong>g to achieve.<br />
Wash<strong>in</strong>gton stakeholder conven<strong>in</strong>g,<br />
7–8 December <strong>2015</strong>:<br />
This was <strong>Nestlé</strong>’s second stakeholder conven<strong>in</strong>g to be held<br />
<strong>in</strong> Wash<strong>in</strong>gton DC. The conven<strong>in</strong>g provided <strong>Nestlé</strong> with an<br />
opportunity to share progress on its CSV programmes <strong>and</strong><br />
<strong>commitments</strong>. This <strong>in</strong>cluded <strong>Nestlé</strong>’s CSV work <strong>in</strong> the USA<br />
<strong>and</strong> priorities <strong>in</strong> the Zone Americas. The event was attended<br />
by 61 stakeholders <strong>and</strong> by Laurent Freixe, Executive Vice<br />
President of <strong>Nestlé</strong> S.A. <strong>and</strong> Head of Zone Americas, as well as<br />
other <strong>Nestlé</strong> senior executives <strong>and</strong> experts from headquarters.<br />
Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> Forum<br />
The 2014 Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> Forum <strong>in</strong> Lausanne, Switzerl<strong>and</strong>,<br />
explored how bus<strong>in</strong>ess can create long-term value to accelerate<br />
susta<strong>in</strong>able development.<br />
<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 25