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Nestlé in society Creating Shared Value and meeting our commitments 2015

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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />

Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />

Nutrition, health<br />

<strong>and</strong> wellness<br />

Rural development<br />

Water<br />

Environmental<br />

susta<strong>in</strong>ability<br />

Human rights<br />

<strong>and</strong> compliance<br />

Our<br />

people<br />

Improv<strong>in</strong>g access to water <strong>and</strong><br />

sanitation <strong>in</strong> Central America<br />

We launched the WASH Pledge at a WBCSD event <strong>in</strong> El<br />

Salvador <strong>in</strong> 2014, after which <strong>Nestlé</strong> Central America began<br />

the roll-out across Costa Rica, El Salvador, Guatemala,<br />

Honduras, Nicaragua <strong>and</strong> Panama to help deliver access to<br />

safe water <strong>and</strong> adequate sanitation. This <strong>in</strong>volved:<br />

• Rais<strong>in</strong>g awareness of the WASH concept <strong>and</strong> <strong>our</strong><br />

commitment to water access <strong>and</strong> conservation;<br />

• Us<strong>in</strong>g the WBCSD self-assessment tool to benchmark<br />

current access to water, sanitation <strong>and</strong> hygiene <strong>in</strong> <strong>our</strong><br />

workplaces;<br />

• Driv<strong>in</strong>g ownership <strong>and</strong> engagement among all employees;<br />

<strong>and</strong><br />

• Extend<strong>in</strong>g the Pledge beyond <strong>our</strong> manufactur<strong>in</strong>g facilities.<br />

WASH <strong>in</strong> the workplace<br />

The WASH Pledge was displayed <strong>in</strong> 17 sites (seven <strong>Nestlé</strong><br />

factories, one co-manufactur<strong>in</strong>g factory, eight distribution<br />

centres <strong>and</strong> the Panama head office). The benefits of the<br />

Pledge were communicated to all employees through largescale<br />

meet<strong>in</strong>gs <strong>and</strong> video-conferences, supported by a regional<br />

WASH ambassador <strong>and</strong> WASH champions at each site.<br />

We used the WBCSD self-assessment tool to exam<strong>in</strong>e<br />

access to WASH services among more than 3500 direct<br />

employees. All <strong>our</strong> factories <strong>and</strong> some distribution centres<br />

satisfactorily met the Pledge’s compliance level, <strong>and</strong><br />

improvement plans were<br />

established <strong>in</strong> some<br />

<strong>in</strong>stances. And while<br />

performance <strong>in</strong> the other<br />

facilities was ‘good’, an action<br />

plan was developed to<br />

address issues related to<br />

employee behavi<strong>our</strong> <strong>and</strong><br />

sanitation rout<strong>in</strong>es.<br />

WASH across <strong>our</strong> value cha<strong>in</strong><br />

At some factories, surveys helped us underst<strong>and</strong><br />

employees’ access to safe water <strong>and</strong> adequate sanitation<br />

beyond the factory gates. After such an assessment, the Maggi<br />

factory <strong>in</strong> Antigua, Guatemala, f<strong>in</strong>anced eco-filters to ensure<br />

safe dr<strong>in</strong>k<strong>in</strong>g water <strong>in</strong> workers’ homes, while the <strong>Nestlé</strong> dairy<br />

factory <strong>in</strong> Matagalpa, Nicaragua, created a WASH committee<br />

to promote water conservation with<strong>in</strong> the community.<br />

Through a workshop, we enc<strong>our</strong>aged 30 strategic suppliers<br />

to use the self-assessment tool <strong>and</strong> implement the WASH<br />

<strong>commitments</strong> <strong>in</strong> their workplaces. And, <strong>in</strong> collaboration with<br />

<strong>our</strong> Factory Agriculture Services team, <strong>our</strong> WASH champions<br />

<strong>in</strong> Nicaragua <strong>and</strong> Panama used the self-assessment tool to<br />

analyse the water, sanitation <strong>and</strong> hygiene conditions <strong>in</strong> f<strong>our</strong><br />

farmers’ houses, <strong>in</strong>form<strong>in</strong>g<br />

future projects to improve <strong>our</strong><br />

suppliers’ quality of life <strong>and</strong><br />

raise their environmental<br />

performance.<br />

We plan to cont<strong>in</strong>ue these<br />

activities, <strong>and</strong> reassess <strong>our</strong><br />

workplace WASH services,<br />

dur<strong>in</strong>g 2016.<br />

Collaborat<strong>in</strong>g with expert partners<br />

Our objective<br />

By 2016 – 350 000 beneficiaries <strong>in</strong> local communities will<br />

have access to water, sanitation or hygiene projects<br />

around <strong>our</strong> manufactur<strong>in</strong>g facilities <strong>and</strong> <strong>in</strong> Farmer<br />

Connect areas.<br />

By the end of <strong>2015</strong>, almost 440 000 beneficiaries <strong>in</strong> local<br />

communities had access to water, sanitation <strong>and</strong> hygiene<br />

projects around <strong>our</strong> manufactur<strong>in</strong>g facilities <strong>and</strong> <strong>in</strong> Farmer<br />

Connect areas. Hav<strong>in</strong>g reached <strong>our</strong> 2016 target early, we have<br />

cont<strong>in</strong>ued to monitor <strong>our</strong> performance <strong>and</strong> will use this<br />

progress to help set a new objective next year.<br />

The Millennium Development Goal (MDG) target of halv<strong>in</strong>g<br />

the number of people without access to safe dr<strong>in</strong>k<strong>in</strong>g water by<br />

<strong>2015</strong> has been met, yet the parallel goal to halve the number<br />

of people without access to basic sanitation has not. Access<br />

to sanitation rema<strong>in</strong>s a significant challenge for many<br />

countries: an estimated 2.4 billion people still lack adequate<br />

sanitation facilities, contribut<strong>in</strong>g to almost 90% of child deaths<br />

from diarrhoeal diseases.<br />

This is not an acceptable situation, <strong>and</strong> organisations such<br />

as the International Federation of Red Cross <strong>and</strong> Red Crescent<br />

Societies (IFRC) are work<strong>in</strong>g hard to provide equitable,<br />

affordable <strong>and</strong> susta<strong>in</strong>able solutions to improve the health <strong>and</strong><br />

quality of life of vulnerable communities.<br />

The International Federation of Red Cross <strong>and</strong> Red<br />

Crescent Societies<br />

<strong>Nestlé</strong> became the IFRC’s first corporate partner <strong>in</strong> Africa <strong>in</strong><br />

2002 <strong>and</strong>, <strong>in</strong> 2014, we renewed <strong>our</strong> partnership, committ<strong>in</strong>g<br />

CHF 5 million over five years to the organisation. Of <strong>our</strong><br />

country offices 16 8 now engage directly with Red Cross/Red<br />

Crescent national societies either to donate blood, provide<br />

products or water to refugees or natural disaster victims, or<br />

roll out WASH <strong>in</strong>itiatives for communities liv<strong>in</strong>g around the<br />

areas where <strong>Nestlé</strong> operates.<br />

Over the years of <strong>our</strong> collaboration, we have <strong>in</strong>creas<strong>in</strong>gly<br />

focused on improv<strong>in</strong>g access to clean water, sanitation <strong>and</strong><br />

hygiene <strong>in</strong> rural communities, such as the cocoa-grow<strong>in</strong>g<br />

regions of Côte d’Ivoire. Here, a programme of activities was<br />

<strong>in</strong>troduced to improve health <strong>and</strong> hygiene awareness among<br />

vulnerable groups, <strong>in</strong>clud<strong>in</strong>g schoolchildren, teachers <strong>and</strong><br />

local community members. Around 228 861 people <strong>in</strong> Côte<br />

d’Ivoire have now benefited from the <strong>in</strong>itiative, which <strong>in</strong>cludes<br />

the monitor<strong>in</strong>g <strong>and</strong> improvement of water quality <strong>and</strong> water<br />

<strong>in</strong>frastructure, the provision or renovation of sanitation<br />

facilities, <strong>and</strong> the rais<strong>in</strong>g of awareness through hygiene<br />

awareness programmes <strong>in</strong> villages <strong>and</strong> schools.<br />

Our efforts to improve water access <strong>and</strong> hygiene are also<br />

ongo<strong>in</strong>g <strong>in</strong> neighb<strong>our</strong><strong>in</strong>g Ghana, where improved sanitation is<br />

available to a very small proportion of the population. The<br />

partnership plans to improve access to susta<strong>in</strong>able WASH<br />

services for 90 000 beneficiaries (84 community <strong>and</strong> school<br />

sites) over f<strong>our</strong> years <strong>in</strong> rural areas.<br />

8 Bangladesh, Canada, Ch<strong>in</strong>a, Côte d’Ivoire, Germany, Ghana, Greece, Japan, Mexico,<br />

Norway, Panama, the Philipp<strong>in</strong>es, Russia, Spa<strong>in</strong>, Thail<strong>and</strong> <strong>and</strong> USA.<br />

<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 162

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