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Nestlé in society Creating Shared Value and meeting our commitments 2015

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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />

Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />

Nutrition, health<br />

<strong>and</strong> wellness<br />

Rural development<br />

Water<br />

Environmental<br />

susta<strong>in</strong>ability<br />

Human rights<br />

<strong>and</strong> compliance<br />

Our<br />

people<br />

FP1, Supplier environmental assessment G4-DMA, G4-EN32, G4-EN33, Supplier assessment for labor practices G4-DMA, G4-LA15,<br />

G4-HR6, Supplier human rights assessment G4-DMA, G4-HR10, G4-HR11, Animal welfare G4-DMA, Supplier assessment for impacts on <strong>society</strong> G4-DMA, G4-SO9, G4-SO10<br />

The results<br />

Our objectives<br />

By <strong>2015</strong> – To both improve <strong>and</strong> demonstrate<br />

compliance with the <strong>Nestlé</strong> Supplier Code, <strong>and</strong><br />

complete 10 000 Responsible S<strong>our</strong>c<strong>in</strong>g Guidel<strong>in</strong>e audits,<br />

70% of them with full compliance.<br />

Audit<strong>in</strong>g results<br />

Goal: 10 000 audits by 2020<br />

<strong>2015</strong> 82%<br />

10 950<br />

Total Tier 1 suppliers audited by end of <strong>2015</strong>: 10 950<br />

Percentage of audited suppliers who were fully<br />

compliant: 82%<br />

By 2016 – For Tier 1 suppliers, cover 50% of the total<br />

volume s<strong>our</strong>ced from Responsible S<strong>our</strong>c<strong>in</strong>g Guidel<strong>in</strong>e<br />

audited Tier 1 suppliers, with 70% compliance.<br />

<strong>Nestlé</strong> does not have a formal <strong>in</strong>centivisation programme for<br />

suppliers. However, we work closely with <strong>our</strong> suppliers to help<br />

them improve their performance <strong>and</strong> implement corrective<br />

actions where needed. If suppliers refuse to comply with <strong>our</strong><br />

audit process or fail to implement corrective action plans, we<br />

reduce <strong>our</strong> purchases from them or, <strong>in</strong> some cases, term<strong>in</strong>ate<br />

<strong>our</strong> relationship.<br />

Suppliers can share audit reports with other members of<br />

the AIM-PROGRESS platform, a forum of 39 consumer goods<br />

manufacturers <strong>and</strong> suppliers that recognise the audits as a<br />

way to facilitate responsible s<strong>our</strong>c<strong>in</strong>g <strong>and</strong> susta<strong>in</strong>able<br />

production. This helps to promote good practice across the<br />

<strong>in</strong>dustry <strong>and</strong> avoids the need to undergo separate ethical<br />

audits for other customers.<br />

As per <strong>our</strong> new objective, <strong>in</strong> 2016, <strong>our</strong> focus will be on<br />

<strong>in</strong>creas<strong>in</strong>g compliance across <strong>our</strong> total s<strong>our</strong>c<strong>in</strong>g activities.<br />

Our audit<strong>in</strong>g programme aims to guide <strong>our</strong> Tier 1 suppliers<br />

towards full compliance with the <strong>Nestlé</strong> Supplier Code,<br />

identify<strong>in</strong>g areas where compliance is not yet achieved.<br />

By <strong>2015</strong>, we had achieved <strong>our</strong> objective of 10 000 audits<br />

with at least 70% full compliance (which means no noncompliances<br />

whatsoever). Together, the audited suppliers<br />

account for some 95% of <strong>our</strong> overall spend.<br />

Each supplier receives a report detail<strong>in</strong>g areas for<br />

improvement <strong>and</strong> the requirements to achieve compliance.<br />

In all cases of non-compliance, a corrective action plan is<br />

approved, conta<strong>in</strong><strong>in</strong>g detailed measures <strong>and</strong> timel<strong>in</strong>es to<br />

ensure that practices are improved. Of the 22 704 noncompliances<br />

identified, around 8174 have been addressed<br />

through a range of improvements, such as fitt<strong>in</strong>g fire<br />

ext<strong>in</strong>guishers, clear<strong>in</strong>g access to emergency exits, improv<strong>in</strong>g<br />

toilet <strong>and</strong> h<strong>and</strong>-wash<strong>in</strong>g facilities, <strong>and</strong> provid<strong>in</strong>g clean dr<strong>in</strong>k<strong>in</strong>g<br />

water. An estimated 1.4 million employees are now benefit<strong>in</strong>g<br />

from better work<strong>in</strong>g conditions as a result.<br />

Of the non-compliances be<strong>in</strong>g addressed:<br />

• 54.5% are health <strong>and</strong> safety issues, such as not provid<strong>in</strong>g<br />

adequate protective equipment to employees;<br />

• 15.5% are work<strong>in</strong>g h<strong>our</strong>s issues, such as work<strong>in</strong>g more than<br />

60 h<strong>our</strong>s a week; <strong>and</strong><br />

• 41% are accommodation-related issues, such as <strong>in</strong>adequate<br />

rest facilities or unhygienic toilets.<br />

<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 108

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