Nestlé in society Creating Shared Value and meeting our commitments 2015

Nestlé in society:
Creating Shared Value
Nutrition, health
and wellness
Rural development
Water
Environmental
sustainability
Human rights
and compliance
Our
people
Child labor G4-DMA, G4-HR5, G4-HR11
Monitoring and remediation in the cocoa
supply chain
In 2015, we continued to implement our action plans to focus
specifically on commodities and countries where there is a
higher risk of child labour issues.
For our cocoa supply chain, working with the ICI, we
created a CLMRS to operate in the Nestlé Cocoa Plan supply
chain in Côte d’Ivoire, where we currently work with 79 cooperatives.
The CLMRS covers awareness raising in local
communities, data gathering about the circumstances of
children in our supply chain, and providing cocoa farmers with
the practical support and means to get their children back into
school.
It complements other aspects of the Nestlé Cocoa Plan,
which are designed to increase farmer productivity and
income and so help them out of poverty.
In 2015, the CLMRS was extended to a further 18
co-operatives, taking the total to 40, and will cover all
79 co-operatives by 2016.
The main actors of the CLMRS
• Community Liaison People: the initial, and integral, step
of the CLMRS is active work with the communities where
the farmers live. By the end of 2015, Nestlé had recruited
687 Community Liaison People (CLP). Their role is to
engage with local community households to gather all the
data that is required better to understand the environment
in which they live and to identify issues related to child
labour risks. In 2015, CLPs had interviewed 14 582
producers among the 24 470 registered cocoa farmers in
40 co-operatives; 26 679 children were included within
these assessments. This data is collected through specific
templates that the CLPs can access via cell phones provided
by Nestlé and ICI. Once gathered, the information is
consolidated by the Co-op Child Labour Agent (see below).
The CLPs report situations in which children are at risk, and
organise awareness-raising activities in the communities to
prevent child labour. As a result of the CLMRS, by the end
of 2015, 120 067 farmers and community members had
attended 7044 community awareness sessions.
• Co-op Child Labour Agents: as part of the CLMRS, each
farming co-operative that works with Nestlé appoints a
Child Labour Agent. The agent is responsible for
consolidating the information provided by the communities
and passing this information along the chain. Furthermore,
the agent proposes child labour prevention and remediation
efforts based on the information and data collected in each
community, and is responsible for ensuring that these
activities are followed through. The CLMRS in Côte d’Ivoire
currently involves 40 Child Labour Agents, and a total of
2019 agents, co-op managers, suppliers’ staff members and
Nestlé staff members were trained in child labour issues by
ICI in 2015.
• Suppliers: suppliers are the next stage in the system. Nestlé
currently works with six main suppliers in Côte d’Ivoire.
Raising their awareness on child labour and building their
capacities in this area is a key success factor of the CLMRS.
So far, 158 suppliers’ staff members, including agronomists,
have received child labour training from ICI. Suppliers play a
key role in the engagement process with the co-operative
managers, explaining how the system works and what is
expected from them as part of it.
• Nestlé: the last link in the chain is Nestlé. Nestlé Côte
d’Ivoire has a dedicated child labour manager who
coordinates the overall implementation and functioning of
the CLMRS. In close collaboration with ICI, we seek to:
– Ensure that the CLMRS is rolled out to all the Nestlé
Cocoa Plan co-operatives by the end of 2016, and
engage with individual co-operatives to secure their
buy-in along this journey;
– Participate in the recruitment process of the CLP and the
Co-op Child Labour Agents;
– Consolidate the data and information gathered through
the system;
– Make sure that each child labour case identified is
remediated in a timely manner and in the best interest of
the child or children involved; and
– Develop a funding model for the system that is financially
sustainable over the long term.
Enabling organisations
The CLMRS would not function properly without the support
provided by the ICI and the FLA, both of which play
complementary roles as part of the system.
ICI is involved in work at a ground level, and has increased
staff members to extend the roll-out of the system by:
• Recruiting CLP and Child Labour Agents;
• Designing, collating and coordinating the child labour
database;
• Training all the different actors of the system on child labour
but also on their role as part of the system;
• Conducting awareness-raising sessions on child labour for
farmers and local communities;
• Designing and implementing remediation activities; and
• Collecting KPIs for the purpose of reporting on the overall
performance of the system.
The FLA plays a different role, ensuring that Nestlé as a
company becomes progressively compliant with its own Code
of Conduct. The FLA’s role is based on auditing rather than
implementation. Each year, the FLA organises its own external
audits, selecting co-operatives at random and sending auditors
to them to ensure that we meet the FLA Code of Conduct, as
well as the Nestlé action plan. Following each assessment, the
FLA publishes the results along with our response to each
finding and any corrective actions taken.
In 2015, the FLA conducted five such audits at six
co-operatives in Côte d’Ivoire that supply us with cocoa via the
Nestlé Cocoa Plan.
Nestlé in society – Creating Shared Value and meeting our commitments 2015 240