Nestlé in society Creating Shared Value and meeting our commitments 2015
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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />
Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />
Nutrition, health<br />
<strong>and</strong> wellness Rural development Water<br />
Environmental<br />
susta<strong>in</strong>ability<br />
Human rights<br />
<strong>and</strong> compliance<br />
Our<br />
people<br />
Effluents <strong>and</strong> waste G4-DMA<br />
Packag<strong>in</strong>g<br />
We are committed to optimis<strong>in</strong>g the environmental performance of <strong>our</strong> packag<strong>in</strong>g, <strong>and</strong> we are<br />
work<strong>in</strong>g to ensure that the environmental benefits from packag<strong>in</strong>g improvements are not outweighed<br />
by <strong>in</strong>creased product losses due to under-packag<strong>in</strong>g. Packag<strong>in</strong>g helps prevent losses result<strong>in</strong>g from<br />
breakage <strong>and</strong> spoilage, so we’re develop<strong>in</strong>g methods that are more resistant to tear<strong>in</strong>g, punctures <strong>and</strong><br />
other damage. For example, water bottles can be damaged dur<strong>in</strong>g transportation due to the low<br />
stability of pallets <strong>and</strong> the force exerted on the load by stretched film. By chang<strong>in</strong>g the wrapp<strong>in</strong>g<br />
parameters of the stretch film, <strong>in</strong>creas<strong>in</strong>g the pallet stability <strong>and</strong> better controll<strong>in</strong>g the film force,<br />
package damage has been more than halved <strong>in</strong> Pol<strong>and</strong>, sav<strong>in</strong>g half a million bottles per month.<br />
Distribution<br />
We are tak<strong>in</strong>g steps to improve <strong>our</strong> dem<strong>and</strong> plann<strong>in</strong>g – support<strong>in</strong>g manufactur<strong>in</strong>g efficiency, reduc<strong>in</strong>g<br />
wastage due to age or obsolescence, optimis<strong>in</strong>g <strong>our</strong> <strong>in</strong>ventory management <strong>and</strong> ensur<strong>in</strong>g fresh<br />
products at po<strong>in</strong>t of sale. And we’re us<strong>in</strong>g <strong>our</strong> expertise <strong>and</strong> new technology to avoid food wastage <strong>in</strong><br />
<strong>our</strong> distribution operations.<br />
Consumers<br />
Offer<strong>in</strong>g consumers storage guidance <strong>and</strong> preparation <strong>in</strong>structions are important factors <strong>in</strong> reduc<strong>in</strong>g waste,<br />
so we provide clear <strong>in</strong>structions on <strong>our</strong> packag<strong>in</strong>g, as well as on product <strong>and</strong> br<strong>and</strong> websites, to raise<br />
awareness among consumers on the issue of food wastage. Products carry the slogan Portion Guidance.<br />
We’ve also been develop<strong>in</strong>g creative solutions that can help consumers make the most of leftovers.<br />
These <strong>in</strong>clude a range of different doughs (pizzas, pasties, etc.) that can be filled with leftover food<br />
from the fridge while <strong>in</strong> France, Maggi has brought out a smartphone leftovers app full of top tips <strong>and</strong><br />
recipes. Maggi Soups <strong>in</strong> India also has a microsite that is accessible by scann<strong>in</strong>g on-pack QR codes<br />
with a smartphone.<br />
<strong>Nestlé</strong> Professional has developed a range of onl<strong>in</strong>e c<strong>our</strong>ses for hospitality <strong>and</strong> food service<br />
customers <strong>in</strong> the UK <strong>and</strong> Irel<strong>and</strong>, <strong>in</strong>clud<strong>in</strong>g one focused on waste management issues that provides<br />
practical suggestions for reduc<strong>in</strong>g, reus<strong>in</strong>g <strong>and</strong> recycl<strong>in</strong>g waste.<br />
Employees<br />
We use employee engagement campaigns to raise awareness <strong>and</strong> reduce food wastage <strong>in</strong> <strong>our</strong><br />
canteens <strong>and</strong> factories. At <strong>our</strong> headquarters <strong>in</strong> Vevey, Switzerl<strong>and</strong>, employees were enc<strong>our</strong>aged to<br />
take reasonable portions at the self-service restaurant <strong>and</strong> given the opportunity to buy any leftovers<br />
to take home; <strong>in</strong> six months, food waste fell by a third. And at <strong>our</strong> Product Technology Centre <strong>in</strong> Orbe,<br />
employees could take an onl<strong>in</strong>e quiz on food loss <strong>and</strong> wastage.<br />
<strong>Nestlé</strong> <strong>and</strong> food banks <strong>in</strong> Mexico<br />
In Mexico, 27 million people (one <strong>in</strong> f<strong>our</strong>) live <strong>in</strong> food poverty<br />
yet a third of the food produced <strong>in</strong> the country is wasted 8 . Our<br />
policy stated that a product with less than one month before its<br />
expiration date could not be sold <strong>and</strong> had to be used as animal<br />
feed or destroyed. But when the non-profit NGO Bancos de<br />
Alimentos de México (BAMX) started operat<strong>in</strong>g food banks,<br />
channels for distribut<strong>in</strong>g products that we couldn’t sell, but<br />
were still suitable for human consumption, were established<br />
<strong>and</strong> accord<strong>in</strong>gly, we aligned <strong>our</strong> policies with these changes.<br />
Through <strong>our</strong> alliance with BAMX, runn<strong>in</strong>g s<strong>in</strong>ce 1999, we have<br />
provided 120 million meals s<strong>in</strong>ce 2006, to around 700 000<br />
low-<strong>in</strong>come consumers a year, as well as improv<strong>in</strong>g their<br />
nutrition knowledge <strong>and</strong> the quality of their diet <strong>in</strong> many cases.<br />
A survey by Monterey Food Bank <strong>and</strong> Universidad Autónoma<br />
de Nuevo León, supported by <strong>Nestlé</strong>, showed that <strong>our</strong> strategy<br />
takes more than 70% of children under 13 years out of<br />
malnutrition with<strong>in</strong> one year.<br />
Committed to reduce food loss <strong>and</strong> waste<br />
Our efforts to coord<strong>in</strong>ate <strong>our</strong> food wastage <strong>in</strong>itiatives across<br />
<strong>our</strong> value cha<strong>in</strong>, share good practice <strong>and</strong> guide multistakeholder<br />
<strong>in</strong>itiatives are coord<strong>in</strong>ated by <strong>our</strong> <strong>Nestlé</strong> Zero Food<br />
Wastage Taskforce, which met three times <strong>in</strong> <strong>2015</strong>.<br />
Its ma<strong>in</strong> achievement <strong>in</strong> the past year has been the launch<br />
of The <strong>Nestlé</strong> Commitment to reduce food loss <strong>and</strong> waste.<br />
This addresses food loss <strong>and</strong> waste through responsible<br />
s<strong>our</strong>c<strong>in</strong>g, zero waste for disposal <strong>in</strong> <strong>our</strong> sites, educat<strong>in</strong>g<br />
consumers <strong>and</strong> employees on reduc<strong>in</strong>g food waste, <strong>and</strong><br />
engag<strong>in</strong>g with key stakeholders – such as regulators <strong>and</strong><br />
scientists – to develop <strong>and</strong> implement solutions. The <strong>in</strong>itiative<br />
was launched dur<strong>in</strong>g the annual meet<strong>in</strong>g of SAVE FOOD, an<br />
organisation set up by Messe Dusseldorf, the Food <strong>and</strong><br />
Agriculture Organization (FAO) of the United Nations <strong>and</strong> the<br />
United Nations Environment Programme (UNEP) to combat<br />
food losses <strong>and</strong> wastage. The <strong>2015</strong> meet<strong>in</strong>g was hosted by<br />
<strong>Nestlé</strong> at <strong>our</strong> headquarters <strong>in</strong> Vevey, Switzerl<strong>and</strong>.<br />
8 S<strong>our</strong>ce: http://www.expoknews.com/700000-mexicanos-son-beneficiados-con-elprograma-alimenta-de-nestle-y-banco-de-alimentos/<br />
<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 205