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Nestlé in society Creating Shared Value and meeting our commitments 2015

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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />

Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />

Nutrition, health<br />

<strong>and</strong> wellness<br />

Rural development<br />

Water<br />

Environmental<br />

susta<strong>in</strong>ability<br />

Human rights<br />

<strong>and</strong> compliance<br />

Our<br />

people<br />

G4-10, Diversity <strong>and</strong> equal opportunity G4-DMA, Equal remuneration for women <strong>and</strong> men G4-DMA<br />

Diversity<br />

Diversity has only just reached the top of most corporate agendas but at <strong>Nestlé</strong>, it’s been the foundation of what<br />

we do for years. Strong, multicultural diversity has shaped <strong>our</strong> success <strong>and</strong> culture. We work hard to <strong>in</strong>tegrate <strong>in</strong><br />

every community to which we belong <strong>and</strong> we place the highest value on the unique perspectives that <strong>our</strong> people<br />

br<strong>in</strong>g us. We believe we have a social responsibility to promote diversity, but equally we know it sharpens <strong>our</strong><br />

performance <strong>and</strong> gives us an advantage over <strong>our</strong> competitors. Gender balance has been a priority s<strong>in</strong>ce 2008 as<br />

there was an immediate need <strong>in</strong> this specific area. Even if progress is well under way, gender balance cont<strong>in</strong>ues to<br />

be a priority for the Group <strong>and</strong> we will now exp<strong>and</strong> <strong>our</strong> diversity j<strong>our</strong>ney <strong>in</strong>to additional focus areas.<br />

Enhanc<strong>in</strong>g diversity <strong>in</strong> <strong>our</strong> workforce<br />

We aim to provide a workplace culture that generates equal<br />

opportunities for everyone, where people are treated with<br />

dignity <strong>and</strong> respect. We are exp<strong>and</strong><strong>in</strong>g <strong>our</strong> efforts to strengthen<br />

this <strong>in</strong>clusive culture. It is help<strong>in</strong>g us leverage the unique skills,<br />

knowledge <strong>and</strong> experiences of <strong>our</strong> diverse workforce.<br />

Our talent pool should reflect the societies <strong>in</strong> which we<br />

operate. Gender rema<strong>in</strong>s a key priority for <strong>Nestlé</strong> <strong>and</strong> we want<br />

to embed it <strong>in</strong> <strong>our</strong> diversity j<strong>our</strong>ney. Beyond gender, markets<br />

are already embedd<strong>in</strong>g other diversity aspects, <strong>in</strong>clud<strong>in</strong>g<br />

disability, generations <strong>and</strong> ethnicity, follow<strong>in</strong>g local <strong>and</strong> legal<br />

practices <strong>and</strong> needs.<br />

Cultural Buddy Programme helps<br />

Pur<strong>in</strong>a reta<strong>in</strong> talent<br />

Our research shows that people from m<strong>in</strong>ority groups are<br />

twice as likely to leave a company with<strong>in</strong> their first year. To<br />

help address this issue, Pur<strong>in</strong>a, as part of its Diversity <strong>and</strong><br />

Inclusion strategy, created a Cultural Buddy Programme <strong>in</strong> St<br />

Louis, USA, to connect new recruits to current associates with<br />

similar ethnic backgrounds <strong>and</strong> relevant res<strong>our</strong>ces, throughout<br />

their first three months. This support system helps associates<br />

make the transition smoothly <strong>in</strong>to Pur<strong>in</strong>a <strong>and</strong> the greater<br />

St. Louis community, ensur<strong>in</strong>g we reta<strong>in</strong> a diverse workforce.<br />

In the future, we will also develop a Virtual Buddy Programme<br />

for factories <strong>and</strong> field sales associates.<br />

The Garoto Disability Programme<br />

Garoto, owned by <strong>Nestlé</strong>, is one of Brazil’s largest chocolate<br />

manufacturers. Currently, some 8% of Garoto’s employees<br />

have disabilities, well above the 5% quota set out <strong>in</strong> Brazilian<br />

law. Their Disability Programme provides a range of support<br />

options, which <strong>in</strong>cludes video sign language translations of<br />

<strong>in</strong>ternal newsletters, hear<strong>in</strong>g devices <strong>and</strong> adapted documents<br />

for employees with impaired hear<strong>in</strong>g.<br />

Tra<strong>in</strong><strong>in</strong>g for all staff on disability issues is an <strong>in</strong>tegral part of<br />

the programme such as tra<strong>in</strong><strong>in</strong>g <strong>in</strong> sign language to facilitate<br />

communication with hear<strong>in</strong>g-impaired staff; already, about<br />

3800 h<strong>our</strong>s of tra<strong>in</strong><strong>in</strong>g have been delivered to employees s<strong>in</strong>ce<br />

2013. As a result, employees with disabilities have received<br />

promotions to new positions <strong>and</strong> the opportunity to<br />

demonstrate their creativity <strong>and</strong> productivity. It has led to a<br />

more <strong>in</strong>clusive <strong>and</strong> efficient workforce throughout the bus<strong>in</strong>ess.<br />

Build<strong>in</strong>g a pipel<strong>in</strong>e of diverse<br />

talent <strong>in</strong> the United States<br />

In the United States, <strong>our</strong> Diversity <strong>and</strong> Inclusion Team is<br />

work<strong>in</strong>g with Campus Recruit<strong>in</strong>g to build a diverse talent base<br />

of future leaders. By partner<strong>in</strong>g with universities known for<br />

enc<strong>our</strong>ag<strong>in</strong>g diversity, <strong>and</strong> reach<strong>in</strong>g out via social media, we<br />

<strong>in</strong>vite talented students from a wide range of backgrounds to<br />

attend one of two annual events: <strong>our</strong> Market<strong>in</strong>g Br<strong>and</strong> Boot<br />

Camp for MBA students, or <strong>our</strong> Diversity Leadership<br />

Symposium for undergraduates.<br />

These three- or f<strong>our</strong>-day workshops enable students to ga<strong>in</strong><br />

an <strong>in</strong>sight <strong>in</strong>to life at <strong>Nestlé</strong>, discover <strong>our</strong> core market<strong>in</strong>g<br />

pr<strong>in</strong>ciples, take part <strong>in</strong> exercises based on real scenarios, <strong>and</strong><br />

explore their own leadership strengths <strong>and</strong> areas for<br />

development. On the f<strong>in</strong>al day of both events, students are<br />

<strong>in</strong>terviewed for an <strong>in</strong>ternship or full-time position.<br />

Build<strong>in</strong>g on the success of these events, the teams are<br />

work<strong>in</strong>g with other <strong>Nestlé</strong> operat<strong>in</strong>g companies <strong>in</strong> the United<br />

States to share experiences <strong>and</strong> extend <strong>our</strong> diversity<br />

recruitment strategy throughout the bus<strong>in</strong>ess.<br />

<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 278

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