Nestlé in society Creating Shared Value and meeting our commitments 2015
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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />
Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />
Nutrition, health<br />
<strong>and</strong> wellness<br />
Rural development<br />
Water<br />
Environmental<br />
susta<strong>in</strong>ability<br />
Human rights<br />
<strong>and</strong> compliance<br />
Our<br />
people<br />
Indirect economic impacts G4-DMA, Procurement practices G4-DMA, G4-EC9, Supplier assessment for labor practices G4-DMA, Investment G4-DMA,<br />
Supplier human rights assessment G4-DMA, Local communities G4-DMA, G4-SO1, G4-SO2, Animal welfare G4-DMA, Supplier assessment for impacts on <strong>society</strong> G4-DMA<br />
MATERIALITY ISSUE VALUE CHAIN KEY: Moderate Significant Major<br />
Agriculture Tier 1<br />
suppliers<br />
<strong>Nestlé</strong><br />
Retail/<br />
bus<strong>in</strong>ess<br />
channels<br />
Consumers<br />
Community development <strong>and</strong> unemployment*<br />
Improv<strong>in</strong>g people’s lives through community <strong>and</strong> societal<br />
participation <strong>and</strong> improv<strong>in</strong>g access to employment, education<br />
<strong>and</strong> skills development.<br />
Sub-issues def<strong>in</strong>ed<br />
• Community relations: positively engag<strong>in</strong>g with communities<br />
<strong>in</strong> areas of operation.<br />
• Income <strong>and</strong> wealth <strong>in</strong>equality: work<strong>in</strong>g to close the gap <strong>in</strong><br />
the distribution of <strong>in</strong>come, wealth <strong>and</strong> assets.<br />
• Liv<strong>in</strong>g wage: ensur<strong>in</strong>g those <strong>in</strong> work are paid enough to<br />
ma<strong>in</strong>ta<strong>in</strong> a decent st<strong>and</strong>ard of liv<strong>in</strong>g, adequately cover<strong>in</strong>g the<br />
costs of food, shelter, <strong>and</strong> other necessities for oneself <strong>and</strong><br />
one’s family.<br />
• Youth unemployment: tackl<strong>in</strong>g the number of young people<br />
not <strong>in</strong> employment, education or tra<strong>in</strong><strong>in</strong>g.<br />
* These issues have sub-issues that are shared across Rural development <strong>and</strong> Our people.<br />
Our <strong>commitments</strong><br />
Our public <strong>commitments</strong> reflect <strong>our</strong> bus<strong>in</strong>ess’s key material<br />
issues, <strong>and</strong> enable stakeholders to challenge us about <strong>our</strong><br />
performance <strong>and</strong> the ways <strong>in</strong> which we address the issues we<br />
face. Our <strong>commitments</strong> <strong>in</strong> the areas of rural development <strong>and</strong><br />
responsible s<strong>our</strong>c<strong>in</strong>g are to do the follow<strong>in</strong>g:<br />
• Roll out the Rural Development Framework to underst<strong>and</strong><br />
the needs of farmers;<br />
• Implement responsible s<strong>our</strong>c<strong>in</strong>g <strong>in</strong> <strong>our</strong> supply cha<strong>in</strong>;<br />
• Cont<strong>in</strong>uously improve <strong>our</strong> green coffee supply cha<strong>in</strong>; <strong>and</strong><br />
• Roll out the <strong>Nestlé</strong> Cocoa Plan with cocoa farmers.<br />
These formal <strong>commitments</strong> have been translated <strong>in</strong>to a number<br />
of operational priorities. Key performance <strong>in</strong>dicators track <strong>our</strong><br />
impacts on farm economics, women’s empowerment, lab<strong>our</strong><br />
st<strong>and</strong>ards, nutrition, water <strong>and</strong> sanitation.<br />
The susta<strong>in</strong>able development of agriculture has to be<br />
a central pillar <strong>in</strong> the endeav<strong>our</strong> to achieve food <strong>and</strong><br />
nutrition security. All actors <strong>in</strong> the food value cha<strong>in</strong>,<br />
start<strong>in</strong>g with farmers, must be <strong>in</strong>volved.”<br />
Paul Bulcke, Chief Executive Officer, <strong>Nestlé</strong><br />
Governance <strong>and</strong> management systems<br />
Strategic responsibility for <strong>Nestlé</strong>’s rural development activities<br />
<strong>and</strong> procurement lies with Magdi Batato, the Executive<br />
Vice-President of Operations, while f<strong>in</strong>al accountability rests<br />
with the Executive Board <strong>and</strong> the CEO.<br />
The operational strategy for rural development is chiefly<br />
delivered by the Corporate Agriculture Team through a network<br />
of s<strong>our</strong>c<strong>in</strong>g staff <strong>and</strong> extension workers <strong>in</strong> the supply cha<strong>in</strong>.<br />
Responsible S<strong>our</strong>c<strong>in</strong>g, <strong>in</strong>clud<strong>in</strong>g farm animal welfare, is jo<strong>in</strong>tly<br />
delivered by Corporate Procurement <strong>and</strong> Corporate Agriculture.<br />
Farmer Connect <strong>and</strong> direct s<strong>our</strong>c<strong>in</strong>g operations<br />
Each bus<strong>in</strong>ess unit takes overall responsibility for local rural<br />
development activities <strong>in</strong> its own area. As appropriate, the<br />
Rural Development Framework may be used to help <strong>in</strong>form<br />
where <strong>in</strong>terventions are needed.<br />
As well as <strong>our</strong> <strong>in</strong>-house expertise, we also call on the advice<br />
<strong>and</strong> capabilities of partners at different stages of the supply<br />
cha<strong>in</strong>, to assist us with trac<strong>in</strong>g, assess<strong>in</strong>g <strong>and</strong> monitor<strong>in</strong>g<br />
activities. This <strong>in</strong>cludes a website <strong>and</strong> toll-free helpl<strong>in</strong>e that<br />
suppliers <strong>and</strong> farmers can use for report<strong>in</strong>g violations of<br />
regulations, laws <strong>and</strong> the <strong>Nestlé</strong> Supplier Code anonymously<br />
<strong>and</strong> confidentially.<br />
Our progress aga<strong>in</strong>st the commitment objectives is <strong>in</strong>dicated<br />
throughout the chapter us<strong>in</strong>g the follow<strong>in</strong>g icons:<br />
Achieved<br />
In progress<br />
Not yet achieved<br />
New objective<br />
<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 93