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Nestlé in society Creating Shared Value and meeting our commitments 2015

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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />

Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />

Nutrition, health<br />

<strong>and</strong> wellness<br />

Rural development<br />

Water<br />

Environmental<br />

susta<strong>in</strong>ability<br />

Human rights<br />

<strong>and</strong> compliance<br />

Our<br />

people<br />

G4-EC7, Procurement practices G4-DMA, Supplier environmental assessment G4-DMA, G4-EN33, Supplier assessment for labor practices G4-DMA, G4-LA15,<br />

G4-HR10, Local communities G4-DMA, G4-SO9, G4-SO10<br />

The performance requirements (economic, environmental<br />

<strong>and</strong> social) apply to producers of all sizes, from <strong>in</strong>dividual<br />

smallholders to large estates, <strong>and</strong> are based on the Code of<br />

Conduct of the 4C Association.<br />

The 4C Code of Conduct<br />

The Common Code for Coffee Community (4C) is a<br />

multi-stakeholder association composed of producers,<br />

civil <strong>society</strong>, traders <strong>and</strong> <strong>in</strong>dustry, designed to improve<br />

efficiency, profitability, transparency <strong>and</strong> susta<strong>in</strong>ability <strong>in</strong><br />

the production, process<strong>in</strong>g <strong>and</strong> trad<strong>in</strong>g of coffee through<br />

tra<strong>in</strong><strong>in</strong>g <strong>and</strong> verification. The 4C Code of Conduct,<br />

def<strong>in</strong>ed <strong>and</strong> ma<strong>in</strong>ta<strong>in</strong>ed by the 4C Association, is the<br />

basel<strong>in</strong>e for susta<strong>in</strong>ability <strong>in</strong> the coffee sector. The code<br />

comprises 28 social, environmental <strong>and</strong> economic<br />

pr<strong>in</strong>ciples, cover<strong>in</strong>g the susta<strong>in</strong>able production,<br />

process<strong>in</strong>g <strong>and</strong> trad<strong>in</strong>g of green coffee. For each<br />

pr<strong>in</strong>ciple, criteria are categorised green, yellow or red<br />

accord<strong>in</strong>g to their level of susta<strong>in</strong>ability. Green practices<br />

are desirable; yellow practices require improvement; <strong>and</strong><br />

red practices must be discont<strong>in</strong>ued. Producers can sell<br />

4C-compliant coffee only if its practices meet a m<strong>in</strong>imum<br />

average of yellow, as confirmed by <strong>in</strong>dependent<br />

verification. The 4C code also <strong>in</strong>cludes a list of 10<br />

Unacceptable Practices. All 4C members <strong>and</strong> producer<br />

groups must elim<strong>in</strong>ate these before they can claim their<br />

coffee is 4C compliant.<br />

Farmer Connect for the Nescafé Plan<br />

Direct s<strong>our</strong>c<strong>in</strong>g through Farmer Connect represents around<br />

26% of <strong>our</strong> total coffee purchases. Through Farmer Connect,<br />

we s<strong>our</strong>ce green coffee from 211 400 farmers/supply cha<strong>in</strong><br />

beneficiaries. Farmer Connect br<strong>in</strong>gs us closer to farm<strong>in</strong>g<br />

communities through direct relationships with farmers <strong>and</strong><br />

co-operatives, or through partner <strong>in</strong>termediaries, so that we<br />

develop shorter, more efficient <strong>and</strong> more susta<strong>in</strong>able supply<br />

cha<strong>in</strong>s <strong>and</strong> drive positive change.<br />

In addition, <strong>our</strong> s<strong>our</strong>c<strong>in</strong>g staff provide value-added<br />

contribution services, <strong>in</strong>clud<strong>in</strong>g free technical assistance <strong>and</strong><br />

tra<strong>in</strong><strong>in</strong>g to improve efficiencies <strong>and</strong> quality, as well as<br />

mitigat<strong>in</strong>g environmental <strong>and</strong> social footpr<strong>in</strong>ts, based on the<br />

Nescafé Better Farm<strong>in</strong>g Practices (NBFP).<br />

Locally available, high-quality green coffee is vital to <strong>our</strong><br />

coffee bus<strong>in</strong>esses. Many Nescafé factories are close neighb<strong>our</strong>s<br />

to the coffee farmers on whom <strong>our</strong> production depends.<br />

Purchas<strong>in</strong>g green coffee locally <strong>in</strong> an efficient way through<br />

Farmer Connect programmes helps us develop local supplies for<br />

<strong>our</strong> factories, <strong>and</strong> to work with growers to make improvements<br />

at a farm level to improve their livelihoods. It also means we<br />

keep the value-added activities <strong>in</strong> the countries of orig<strong>in</strong>.<br />

Total volume of green coffee s<strong>our</strong>ced through Farmer<br />

Connect (tonnes)<br />

<strong>2015</strong> 225 600<br />

2014 186 750<br />

2013 148 198<br />

Coffee Centre of Excellence<br />

<strong>in</strong> Nicaragua<br />

Nicaragua has more than 44 000 coffee producers, 97% of<br />

whom are smallholders with farms of 5 hectares or smaller.<br />

Coffee production represents over 18% of the country’s exports,<br />

generat<strong>in</strong>g around 300 000 jobs, but yields are low, at 1200 kg<br />

per hectare. The <strong>in</strong>dustry also faces repeated occurrences of<br />

fungus-related diseases such as leaf rust, anthracnose <strong>and</strong> leaf<br />

spot, <strong>and</strong> pests such as the coffee berry borer. These problems<br />

jeopardise the profitability of coffee production.<br />

The Nescafé Plan established a Coffee Centre of Excellence<br />

at Matagalpa <strong>in</strong> 2013, which aims to <strong>in</strong>crease productivity by<br />

optimis<strong>in</strong>g the supply cha<strong>in</strong> <strong>and</strong> provid<strong>in</strong>g technical assistance<br />

to growers.<br />

The centre runs the Coffee Excellence C<strong>our</strong>se, held weekly for<br />

five months <strong>and</strong> cover<strong>in</strong>g theoretical <strong>and</strong> practical tra<strong>in</strong><strong>in</strong>g <strong>in</strong> soil<br />

health, sett<strong>in</strong>g up plantations, post-harvest work, quality <strong>and</strong> sales,<br />

<strong>and</strong> farm management. Small farmers from the key coffeegrow<strong>in</strong>g<br />

areas Matagalpa <strong>and</strong> J<strong>in</strong>otega are <strong>in</strong>vited to attend, with<br />

free food, accommodation <strong>and</strong> transport to help them.<br />

S<strong>in</strong>ce 2014, the centre has run five Coffee Excellence<br />

c<strong>our</strong>ses for 78 farmers, <strong>in</strong>clud<strong>in</strong>g 12 women. We follow up<br />

with all the growers to ensure they are apply<strong>in</strong>g good<br />

agricultural practices, provide updates on c<strong>our</strong>se modules, <strong>and</strong><br />

organise field visits for growers to share experiences. We now<br />

aim to establish demonstration plots to measure production<br />

<strong>in</strong>creases, <strong>and</strong> to reach all the coffee producers – around 700<br />

– who have a direct relationship with <strong>Nestlé</strong>. We are also<br />

work<strong>in</strong>g to get the Coffee Centre of Excellence recognised by<br />

the Government’s Technological Institute (INATEC).<br />

Our objective<br />

By <strong>2015</strong> – To improve the susta<strong>in</strong>ability of the Nescafé<br />

supply cha<strong>in</strong>, s<strong>our</strong>ce 180 000 tonnes of coffee from<br />

Farmer Connect, all of which are compliant with the<br />

Common Code for Coffee Community’s (4C) basel<strong>in</strong>e<br />

susta<strong>in</strong>ability st<strong>and</strong>ard.<br />

Volume of green coffee s<strong>our</strong>ced through Farmer<br />

Connect which is 4C verified (tonnes)<br />

Goal: 180 000 tonnes by <strong>2015</strong><br />

<strong>2015</strong> 191 700<br />

2014 130 500<br />

2013 71 443<br />

We had committed to s<strong>our</strong>ce 180 000 tonnes of green coffee<br />

through Farmer Connect, all of which was to be 4C verified.<br />

In fact, <strong>in</strong> <strong>2015</strong> Nescafé s<strong>our</strong>ced around 225 600 tonnes of<br />

Farmer Connect coffee, of which 191 700 tonnes were<br />

Responsibly S<strong>our</strong>ced (4C verified), represent<strong>in</strong>g respectively<br />

26% <strong>and</strong> 22% of the Group’s entire green coffee volume.<br />

<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 117

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