Nestlé in society Creating Shared Value and meeting our commitments 2015

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Nestlé in society: Creating Shared Value Nutrition, health and wellness Rural development Water Environmental sustainability Human rights and compliance Our people G4-2, G4-18, G4-19, G4-21, G4-23, G4-26, G4-45, G4-EN30 Materiality To be successful, a company cannot afford to ignore what the world thinks about it. Intergovernmental bodies and NGOs, think tanks and socially responsible investors all take a forensic interest in different aspects of a company’s activities and their impacts. Social media gives everyone direct access to a communications suite that would have been impossible a decade ago. We listen to our critics and engage with them. Often, our stakeholders have very specific interests and this can be a challenge for us. Which issues should be prioritised? Nestlé uses a formal materiality process to identify the most important issues for our critics, our stakeholders and our business. We have shared the process and analysis in this chapter. The materiality process To identify the issues that matter most to our business and our stakeholders, we work with an independent organisation, using a formal materiality process. After extensive consultation, they plot environmental, social and governance issues of concern. The findings are used to determine associated risks and opportunities for Nestlé’s reputation, operations and finances. The issues are placed on a materiality matrix (see below) that displays their position relative to the degree of stakeholder concern and potential business impact. Together, the results represent the material issues facing our business. In 2014, we extended our materiality analysis as part of our G4 reporting. The process featured a broader sample of stakeholders and value chain analysis, allowing for greater precision in the scoring and ranking of our material issues than in previous years. It also included a robust assessment of business impact, with greater attention to the concerns of socially responsible investors and an independent review of commercial relevance. Since publication, we have continued to collect feedback and input on the 2014 results. We have not identified substantive changes to the issues Nestlé faces, our business impacts or the interests of our stakeholders. We will complete a full refresh of the materiality process for the 2016 report and we expect to update the materiality results every two years. The Nestlé value chain Agriculture Tier 1 suppliers Nestlé Retail/ business channels Consumers Our material issues are considered and mapped with regard to where they may impact our value chain. In the chain, agriculture also includes smallholder farmers with whom we do not have direct relationships. Tier 1 refers to suppliers in direct commercial relationships with Nestlé. Nestlé materiality matrix Major Human rights Food and nutrition security Natural capital Climate change Water stewardship Business ethics Food safety Overand undernutrition Stakeholder concern Significant Women’s empowerment Rural development Human resources Food waste Resource efficiency and waste Community development and unemployment Traceability Responsible marketing Maternal, infant and young child nutrition Moderate Safety & health Animal welfare Moderate Significant Impact on Nestlé Major ● Nutrition ● Rural development ● Water ● Environmental sustainability ● Our people, human rights and compliance Nestlé in society – Creating Shared Value and meeting our commitments 2015 12
Nestlé in society: Creating Shared Value Nutrition, health and wellness Rural development Water Environmental sustainability Human rights and compliance Our people G4-2, G4-18, G4-19, G4-20, G4-21, G4-26, G4-45 Our material issues Our 19 material issues have been organised under our six Creating Shared Value categories. Each issue is made up of sub-issues, which are explored in associated chapters of this report. Please select a material issue from the table to learn more about the sub-issues. The results continue to emphasise the priority of the issues of over- and under-nutrition and water stewardship, and the primacy of food safety for our business. They reflect acute and global stakeholder concern over the issues of climate change, natural capital and human rights. They also indicate our growing understanding of the potential business impacts on the supply chain for a number of issues, including climate change, animal welfare, food waste, natural capital and human rights. Our table provides a synthesis of the value chain analysis for each material issue. It should be considered in conjunction with the overall materiality matrix. MATERIALITY ISSUE VALUE CHAIN KEY: Moderate Significant Major Agriculture Tier 1 suppliers Nestlé Retail/ business channels Consumers Overnutrition and undernutrition Supporting optimal nutrition, health and wellness through the life course. Helping to address overnutrition, undernutrition, related micronutrient deficiencies, conditions such as overweight and obesity, and non-communicable diseases (NCDs) through portfolio transformation, product and service development and renovation, and popularly positioned products. • Micronutrient deficiencies • NCDs • Obesity • Overweight • Stunting • Underweight Food and nutrition security Contributing to the availability of and affordable access to sufficient, safe, nutritious food. Maternal, infant and young children nutrition Improving the nutrition of mothers, infants, and children for better health and wellbeing outcomes. Responsible marketing Marketing in ways that are appropriate to consumer audiences and shaping consumer behaviour to promote better health and environmental outcomes. • Environmental literacy and communication • Infant formula marketing • Nutritional literacy and communication • Product labelling • Responsible marketing to children Nestlé in society – Creating Shared Value and meeting our commitments 2015 13
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Nestlé in society Creating Shared Value and meeting our commitments 2015

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